Our client is seeking an Information Services Support & Training Administrator to provide essential IT support and training across their organisation. The role involves maintaining robust and reliable IT systems, delivering user support, and training employees on core applications. This permanent, full-time position is suited to someone entitled to work locally, who thrives in a collaborative environment and can ensure the effective use of IT resources across the organisation. Click here to read more
Job Duties:
- Respond to IT Helpdesk calls and resolve issues with minimal supervision.
- Provide workstation and end-user support, including liaising with external vendors and contractors.
- Maintain data integrity in compliance with internal policies and procedures.
- Act as a central point of contact for IT application queries and provide training for new starters.
- Proactively monitor IT systems to identify and mitigate potential issues.
- Maintain logs and registers, including software and incident management.
- Support IT-related projects to deliver system development initiatives.
- Share expertise with colleagues to ensure continuous service coverage.
- Uphold organisational policies and procedures in daily activities.
Job Requirements:
- Strong communication, interpersonal, and keyboard skills.
- Technical expertise with a customer-focused approach to IT solutions.
- Analytical and practical problem-solving skills.
- Proficiency in IT technologies such as, Microsoft Office 365, Microsoft SharePoint, Microsoft Dynamics CRM, Active Directory, Citrix, SQL
- Flying Boat Wealth Management System (preferred but not essential).
- Ability to work proactively with limited supervision.
- Awareness of regulatory and compliance standards affecting IT systems.
What You’ll Love:
Our client provides a supportive and dynamic environment where innovation and continuous improvement are valued. With a commitment to professional development, this role offers opportunities to work with advanced technologies, engage in impactful projects, and contribute to the success of the organisation. The role also emphasises work-life balance while ensuring your expertise is fully utilised in a collaborative and professional setting.
Interested? Register today, confidentially, with one of our friendly and dedicated recruitment specialists by clicking here
