Do you have experience of working in a financial transaction processing or customer services environment or debt collection role? Are you looking for a temporary opportunity? If so, our client is seeking an individual to join their busy team, on a temporary basis until the end of December, to act as Debt Officers. You will contact customers by letter, phone and in person to discuss how they will make arrangements to pay their debts, record / update customer’s records when necessary to ensure the debt is collected in an efficient and timely manner, and to ensure financial records are correct and up to date, receive and effectively respond to queries and correspondence from customers, via phone, face to face, letters and emails in a professional and courteous manner, providing them with information and advice to reach a solution.
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