A new and exciting opportunity has arisen for an individual with excellent customer focus, empathy and experience of working in a customer facing role, to join a well-established company, on a part-time basis, working 17 hours a week on a shift rota basis to include evenings, weekends and bank holidays. As a Customer Support Officer you will assist customers with general and technical enquiries by providing support on products and services including Sales, Service, Provisioning, Billing, Payments, Faults, Assist Conference Bureau and Mobile helpdesk. In addition to this, you will be required to provide technical support on fault finding on mobile and broadband services, as well as working with the engineering teams to resolve faults. The successful candidate will provide routine administration to registrations, data input and maintenance as well as reporting.
If you would like to find out more about the client and this fantastic opportunity, please contact our expert recruiters today, either by email email@example.com or by calling 01481 722817, alternatively you can submit your CV to our team by clicking here. Please feel assured that all enquiries will be treated with the utmost discretion.