A new exciting opportunity has arisen for an individual with at least 2 years of customer service experience, to join our client’s growing team, on a permanent basis. As a Customer Operations Executive you will assist the customers through different communications channels in their languages of proficiency and other languages with the help of translation tools and existing content. You will provide customer support proactively and reactively to ensure the continued and smooth operation of the business, by guiding customers and troubleshooting the use of the app, features and services as well as monitoring for potential fraud and run proper customer verification processes. If you are assertive, courteous, kind and fluent in English with a second language, preferably Russian, German, Japanese or Polish, then get in touch!
If you would like to find out more about the client and this fantastic opportunity, please contact our expert recruiters today, either by email firstname.lastname@example.org or by calling 01624 720088, alternatively you can submit your CV to our team by clicking here. Please feel assured that all enquiries will be treated with the utmost discretion.