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Customer Support Officer x2 - Isle of Man

Our client is seeking several Customer Support Officers to join their team, on a permanent part-time basis, working 18.5 hours per week on a shift rota basis to include evenings, weekends and bank holidays. You will assist customers with general and technical enquiries by providing support on products and services including Sales, Service, Provisioning, Billing, Payments, Faults, Assist Conference Bureau and Mobile helpdesk. In addition to this, you will be required to provide technical support on fault finding on mobile and broadband services, as well as working with the engineering teams to resolve faults. Experience of working in a technical role along with excellent customer focus, empathy and experience of working in a customer facing role is essential.

If you would like to find out more about the client and this fantastic opportunity, please contact our expert recruiters today, either by email team@itchyfeet.im  or by calling 01624 720088, alternatively you can submit your CV to our team by clicking here.  Please feel assured that all enquiries will be treated with the utmost discretion.