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Service Desk Analyst - Guernsey

Our client is seeking a Service Desk Analyst to join their team, on a permanent basis, to support the operational activities of the IT Service Desk team, as well as supporting and administering IT solutions that enhance mission-critical business operations. You will work closely with the rest of the IT and technical teams as well as providing support for the users and owners of the organisation. The successful candidate will  have experience in a first-line IT systems and user-support role or customer service experience, understanding or exposure to key systems and Service Desk such as Citrix Administration, Office365, Document Management Systems, ITSM Ticketing platforms, IP Telephony, as well as knowledge or experience of troubleshooting hardware.

If you would like to find out more about the client and this fantastic opportunity, please contact our expert recruiters today, either by email team@itchyfeet.gg or by calling 01481 722817, alternatively you can submit your CV to our team by clicking here.  Please feel assured that all enquiries will be treated with the utmost discretion.