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Service Desk Analyst - Guernsey

Do you have a keen interest in IT and new technology? If so, we have received a fantastic new role that may interest you! As a Service Desk Analyst you will provide first level technical support to internal staff, responding to staff requests for IT service of all kinds, and a range of administration duties to assist with the smooth running of all IT systems. You will act as a single point of contact for phone calls, emails and service desk requests from staff regarding IT issues, queries and requests for assistance, providing an excellent level of customer service, ensuring that all requests are logged and managed in the IT Service Desk system, and troubleshoot IT related problems from in-house software to hardware. Extensive training will be provided as part of this role, therefore previous experience of working in an IT environment is beneficial, but not essential.

If you would like to find out more about the client and this fantastic opportunity, please contact our expert recruiters today, either by email or by calling 01481 722817, alternatively you can submit your CV to our team by clicking here.  Please feel assured that all enquiries will be treated with the utmost discretion.