Our client is seeking a detail-oriented and proactive Underwriting Assistant to join their Crisis Management Business Unit. The role is based in either Guernsey or London, with the flexibility to work remotely as part of a close-knit team. The successful candidate will provide high-quality administrative and operational support to underwriting teams, ensuring the seamless delivery of services across an international portfolio, including Kidnap and Ransom, Marine Piracy, Security Incident Response, and Fine Art. This role offers a structured training plan, opportunities for professional qualifications, and a chance to contribute to a dynamic and innovative team. Click here to read more.
Job Duties:
- Provide operational support to underwriting teams and brokers, ensuring quality, consistency, and reliability.
- Perform timely and accurate data entry and prepare policy documentation for internal and external clients, meeting established SLAs.
- Develop and maintain document templates and manage template change requests.
- Assist with embedding regulatory controls and producing necessary reporting.
- Build strong knowledge of your business classes and all related processes and systems.
- Champion operational best practice, identifying opportunities for improvement in processes, service quality, and task completion time, and participate in solution design.
- Understand and comply with operational processes and procedures.
- Undertake ad-hoc projects and other work items as requested by the Team Leader.
Job Requirements:
- Strong academic background, such as A-Levels or a degree (or equivalent).
- Excellent analytical skills with strong proficiency in MS Office.
- High-quality administrative and organisational skills.
- Ability to work professionally, unsupervised, and under own initiative.
- Strong work ethic and willingness to learn and develop, with a desire to take on additional responsibilities.
- Excellent communication skills, with the confidence to build relationships at all levels and ask questions to ensure requirements are understood.
- Commitment to service excellence, with superb attention to detail and a strong focus on quality.
- Ability to consistently meet service levels, take personal ownership of work, and prioritise and organise workload to meet tight deadlines.
- Ability to work under pressure and manage the needs and demands of various stakeholders.
- Proactive in solving challenges using own initiative before asking for answers.
- A positive team player, able to motivate and positively influence the group.
- Flexible approach to change and willingness to learn and take on new tasks quickly.
What You’ll Love:
This role offers a unique opportunity to join a leading specialist insurer, known for its innovative approach and commitment to challenging convention. You will be part of a supportive and ambitious team, with access to training and professional development opportunities, including qualifications accredited by the Chartered Insurance Institute. Our client values proactive team players who are eager to learn and contribute to the team’s success.
Interested? Register today, confidentially, with one of our friendly and dedicated recruitment specialists by clicking here
