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Customer Support Centre Team Leader - Isle of Man

This is a fantastic new permanent, full-time opportunity for an individual to act as the Customer Support Centre Team Leader where you will use your skills as a role model to lead the team by example, handling customer enquiries through telephone calls, webforms and email. As you will be the first point of contact, you will work in conjunction with the management team to identify and deliver feedback and training to improve customer experience and develop team skills. The ideal candidate will have experience of managing a team, is calm under pressure and has strong relationship and networking skills and the ability to influence to support positive outcomes for customers and colleagues as appropriate.

If you would like to find out more about the client and this fantastic opportunity, please contact our expert recruiters today, either by email or by calling 01481 722817, alternatively you can submit your CV to our team by clicking here.  Please feel assured that all enquiries will be treated with the utmost discretion.