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Client Documentation Services Manager - Guernsey

Our client is looking for a Client Documentation Services Manager to join their Client Services Support Team, on a permanent full-time basis. The team facilitates all new account opening and document modifications for the Guernsey Booking Centre. Reporting directly to the Head of CDS, you will act as a role model and be responsible for the day-to-day operational management of the CDS team and its staff. With first-rate interpersonal skills you will be passionate about employee and team development with a keen eye for identifying process improvements. Furthermore, the firm expects the Team Manager to  take a client-centric approach in everything they do and provide best in class services to ensure a consistent level of excellence. You will liaise with internal stakeholders that support the process to ensure a high level of service and client experience is delivered. The successful individual will have relevant professional experience in the review of client documentation (KYC/AML) as part of the client onboarding/account opening process, working knowledge of FATCA / CRS and proven track record of managing high performing teams in a challenging environment.

If you would like to find out more about the client and this fantastic opportunity, please contact our expert recruiters today, either by email team@itchyfeet.gg or by calling 01481 722817, alternatively you can submit your CV to our team by clicking here.  Please feel assured that all enquiries will be treated with the utmost discretion.