Our client is seeking a proactive and results-oriented Assistant Manager - Procedural Change to drive operational enhancements and ensure compliance across their international banking operations. This permanent full-time role is based in Guernsey and offers the opportunity to collaborate with diverse teams to implement meaningful procedural changes. The successful candidate will play a pivotal role in optimising processes, enhancing customer service outcomes, and meeting regulatory requirements. Click here to read more
Job Duties:
- Collaborate with internal stakeholders to identify opportunities for process improvement and operational efficiency.
- Conduct detailed assessments of existing procedures, identifying bottlenecks and risks.
- Lead the implementation of procedural changes, ensuring alignment with strategic goals and compliance standards.
- Act as a liaison between departments including Risk, Compliance, IT, and Operations to ensure effective integration of new processes.
- Coordinate and deliver training sessions on updated procedures, ensuring staff adoption and understanding.
- Ensure all procedural changes comply with international banking regulations and local legal requirements.
- Develop and monitor key performance indicators (KPIs) to measure the success of procedural changes.
- Prepare reports for senior management, detailing progress, challenges, and the impact of changes.
- Support the Senior Operations Manager in planning and executing process improvement projects within set timelines and budgets.
- Adhere to CPD requirements and core organisational values.
Job Requirements:
- At least 3 years of experience in process improvement, operations, or procedural change within the financial services sector, preferably in international banking.
- Proven experience in managing change in a regulatory-driven environment.
- Familiarity with process improvement methodologies and banking systems.
- Strong analytical skills to interpret data and identify trends.
- Expertise in process mapping and process re-engineering.
- Knowledge of international banking regulations and risk management.
- Excellent communication and interpersonal skills for collaborating across teams and influencing stakeholders.
- Strong project management abilities, with the capability to handle multiple priorities and meet deadlines.
- A proactive, detail-oriented approach to problem-solving.
What You’ll Love:
You will join an organisation committed to excellence and innovation in banking operations. This role offers a dynamic work environment, opportunities for professional development, and the chance to make a meaningful impact by streamlining processes and driving organisational efficiency.
Interested? Register today, confidentially, with one of our friendly and dedicated recruitment specialists by clicking here
