Our client is seeking an Assistant Manager to join their Private Wealth team. In this full-time role, you will oversee a team of administrators providing tailored Private Wealth services to a global portfolio of Ultra High Net Worth Individuals, Family Offices, and Charities. You will be responsible for managing complex client affairs and will work closely with the Director and other managers to maintain and develop client relationships. Click here to read more
Our client is seeking a Senior Sales Manager to oversee sales performance across their Retail and Telesales channels. This full-time position is pivotal in driving the success of the sales teams in a multi-channel consumer environment. You will lead three island Retail Sales Managers and the Telesales Team Leader, working collaboratively to ensure that sales acquisition, conversion, cross-sell, upsell, and productivity objectives are achieved. The ideal candidate will bring strong leadership and coaching skills, focusing on the continual improvement of frontline selling capabilities and managing workflow effectively. Click here to read more
Our client is seeking a Senior Customer Services Manager responsible for driving operational customer service performance across their Consumer operations. The role entails leading a team of three Customer Service Team Leaders, ensuring effective service outcomes, workforce management, productivity, quality control, coaching, and formal customer complaint resolution. A key focus will be on developing and empowering the Team Leaders to take ownership of their teams, fostering a scalable operation characterized by strong delegation, cross-training, and operational resilience. In addition, this role includes independent accountability for maintaining service delivery standards for supported mobile virtual network operator (MVNO) partnerships. The Senior Customer Services Manager will manage operational relationships with key service platform vendors and champion the effective adoption of AI technologies designed to enhance both agent and customer experiences. Click here to read more
Our client is seeking a Senior Commercial Manager who will be instrumental in turning their consumer commercial strategy into actionable plans and measurable trading outcomes across the Channel Islands and Isle of Man. This full-time position leads the Commercial team, which covers customer value management, mobile, home, and devices. The Senior Commercial Manager will be accountable for integrating portfolio performance, customer value, revenue and margin outlook, market insight, and commercial priorities into a cohesive trading plan. This role is centered around commercial accountability, focusing on ensuring performance is understood, risks and opportunities are identified early, and effective corrective actions are executed. Click here to read more
Our client is seeking a Senior Commercial Manager who will be instrumental in turning their consumer commercial strategy into actionable plans and measurable trading outcomes across the Channel Islands and Isle of Man. This full-time position leads the Commercial team, which covers customer value management, mobile, home, and devices. The Senior Commercial Manager will be accountable for integrating portfolio performance, customer value, revenue and margin outlook, market insight, and commercial priorities into a cohesive trading plan. This role is centered around commercial accountability, focusing on ensuring performance is understood, risks and opportunities are identified early, and effective corrective actions are executed. Click here to read more
Our client is seeking a Senior Commercial Manager who will be instrumental in turning their consumer commercial strategy into actionable plans and measurable trading outcomes across the Channel Islands and Isle of Man. This full-time position leads the Commercial team, which covers customer value management, mobile, home, and devices. The Senior Commercial Manager will be accountable for integrating portfolio performance, customer value, revenue and margin outlook, market insight, and commercial priorities into a cohesive trading plan. This role is centered around commercial accountability, focusing on ensuring performance is understood, risks and opportunities are identified early, and effective corrective actions are executed. Click here to read more
Our client is seeking a Senior Sales Manager to oversee sales performance across their Retail and Telesales channels. This full-time position is pivotal in driving the success of the sales teams in a multi-channel consumer environment. You will lead three island Retail Sales Managers and the Telesales Team Leader, working collaboratively to ensure that sales acquisition, conversion, cross-sell, upsell, and productivity objectives are achieved. The ideal candidate will bring strong leadership and coaching skills, focusing on the continual improvement of frontline selling capabilities and managing workflow effectively. Click here to read more
Our client is seeking a Senior Sales Manager to oversee sales performance across their Retail and Telesales channels. This full-time position is pivotal in driving the success of the sales teams in a multi-channel consumer environment. You will lead three island Retail Sales Managers and the Telesales Team Leader, working collaboratively to ensure that sales acquisition, conversion, cross-sell, upsell, and productivity objectives are achieved. The ideal candidate will bring strong leadership and coaching skills, focusing on the continual improvement of frontline selling capabilities and managing workflow effectively. Click here to read more
