Our client is seeking a Digital Communications & CRM Manager to play a pivotal role in managing guest communications and digital touchpoints across their portfolio of hostels in Europe. This position is responsible for owning the CRM platform and overseeing guest lifecycle communications, ensuring that the automated journeys, campaigns, and digital messaging effectively support direct bookings and enhance guest engagement. The role involves contributing to the improvement of the digital guest experience, which includes supporting website updates, liaising with external partners, and optimising digital tools such as the AI chatbot. The successful candidate will be well-suited for this position if they possess a background working with CRM systems, have experience in enhancing automations through innovation, and can collaborate with multiple teams to optimise the digital booking experience. The role offers the chance to make a significant impact and innovate within the digital communications landscape. Click here to read more
Our client is seeking a Senior Administrator to join their Investments team on a full-time permanent basis. The main purpose of the role is to deliver a high-quality and efficient administration service across various investment activities. This position requires a strong understanding of investment administration and operational processes, with responsibility for ensuring that transactions and customer requests are progressed accurately and within agreed service standards. The Senior Administrator will take ownership of complex queries, identify and manage operational risks, and work closely with both internal teams and external investment counterparties to secure positive outcomes for customers. Click here to read more
Our client is seeking an experienced and motivated Manager (ACCA / ACA) to oversee a portfolio of clients while leading a small team. This position is ideal for someone who is prepared to take on client relationship management, technical oversight, team leadership, and compliance responsibilities within both accountancy and trust service sectors. Reporting directly to a director, you will ensure a high standard of service delivery and provide proactive support across various services while managing and developing your team. Click here to read more
Our client is a medium-sized, independent Chartered Accountancy practice, providing tailored financial and accounting solutions to clients on the Isle of Man and internationally. This role is ideal for a newly qualified accountant or an individual with early post-qualification experience who is looking to broaden their expertise across general accountancy and trust services while developing managerial and leadership skills. Click here to read more
Our client is seeking an Insurance Technician to provide vital technical and administrative support for war risks insurance policies. This full-time position is based in Bermuda and is focused on ensuring the accurate processing, documentation, and servicing of members. You will be responsible for administering policy documentation, declaring Additional Premiums, processing endorsements and renewals, and liaising with brokers and underwriters. In this role, you will also ensure compliance with the relevant sanctions framework while managing interactions shipping companies. The successful candidate will have the opportunity to play a key role in supporting a critical line of insurance and developing professional relationships within the industry. Click here to read more
Our client is seeking a full-time Onboarding - New Business & Risk Officer to join their friendly office in Guernsey or the Isle of Man. This pivotal role is responsible for the effective onboarding of new clients and the ongoing maintenance of client relationships, ensuring compliance with both regulatory and internal standards. You will manage the full client onboarding process, including documentation, risk assessments, and screening checks, while maintaining a strong focus on providing a high-quality client experience. The position also involves monitoring existing client accounts and managing necessary reviews triggered by changes in client circumstances. The successful candidate will play a key role in enhancing onboarding processes and controls, contributing to a collaborative working environment that values face-to-face interaction. Click here to read more
Our client is seeking a full-time Senior New Business & Risk Officer to join their team in either Guernsey or the Isle of Man. This senior role is integral to overseeing the efficient onboarding of new clients and the ongoing maintenance of client relationships, ensuring that customer due diligence, regulatory, and internal requirements are consistently met. The successful candidate will play a key role in managing both new client and account onboarding workflows, along with performing enhanced due diligence for higher-risk clients and politically exposed persons (PEPs). In this position, you will collaborate closely with Relationship Managers, support management information reporting, and actively identify improvements to processes while enhancing client experiences. An understanding of the relevant regulatory framework and a commitment to high-quality work are essential for success in this role. Click here to read more
Our client is seeking a full-time Onboarding - New Business & Risk Officer to join their team in either Guernsey or the Isle of Man. In this critical role, you will be responsible for the effective onboarding of new clients and accounts, ensuring that all necessary documentation, risk assessments, and compliance checks are completed accurately in line with regulatory and internal standards. The position also involves ongoing client maintenance, including the analysis of discrepancies and updating relevant information in a timely fashion. You will work collaboratively with Relationship Managers to conduct enhanced Customer Due Diligence (CDD) for higher-risk relationships, and will play an essential role in supporting compliance with FATCA and CRS requirements. This role is perfect for an individual with experience in regulatory risk within a financial institution, who thrives in an environment where independent working and effective escalation are vital. Click here to read more