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Our client is seeking a Client Support Team Lead to supervise a team of Account Managers within the Custody department. This is a full-time, permanent role based in a location that supports the client’s operations. You will be instrumental in delivering exceptional client support while ensuring the efficient functioning of your team. Your leadership will focus on improving client service delivery and satisfaction. The principal responsibilities of this position include overseeing the daily client service activities of the Account Managers, managing workflow for equitable distribution of tasks, and identifying commercial opportunities. Additionally, you will be involved in coordinating projects and system testing, acting as a point of escalation for complex client issues, and conducting performance reviews to foster development within your team. Click here to read more