Our client is seeking a Technical Operations Senior Associate to join their Technical Operations team, which serves as the first line of defence against money laundering and financial crime, focusing on high-risk clients and Politically Exposed Persons (PEPs). This full-time role requires an individual with a deep understanding of anti-money laundering (AML) processes for Individual, Corporate, and Trust clients. The successful candidate will be responsible for ensuring compliance with regulatory standards through the effective execution of AML-focused technical solutions. This position involves delivering exceptional client service and collaborating closely with a small team of technical operations colleagues and second-line teams. The role also encompasses technical aspects of client service delivery, including FATCA, CRS, and CEC reporting. The ideal candidate will possess a unique blend of technical proficiency and client engagement skills while demonstrating a commitment to high-quality service delivery. The position requires strong relationship-building skills with key clients and advisors while maintaining compliance and excellence in all operations. Click here to read more

Our client is seeking a Trainee Fund Administrator to assist with the provision of efficient, timely, and high-quality administration services to a portfolio of fund administration clients. This role involves supporting the administration of a varied portfolio of Guernsey domiciled regulated, listed, and unregulated structures. The successful candidate will aid in the preparation of capital transactions and investor communications, while also maintaining investor details. Additional responsibilities include assisting with company secretarial work, such as convening board meetings, preparing agendas, and taking minutes. This position also entails providing support with client due diligence for new and existing clients, as well as assisting with FATCA/CRS reporting and regulatory and statutory filings. The role will involve processing banking transactions, payment instructions, and bookkeeping under supervision. The candidate will work closely with colleagues to develop technical knowledge and industry understanding. Our client offers a dynamic environment where specific role responsibilities may vary over time. Click here to read more

Our client is seeking a dedicated and skilled Practice Manager to oversee the operations of their facility. This role involves a comprehensive approach to general office and business management, human resource management, safety management, and facility management. The successful candidate will be responsible for recruiting, inducting, training, and managing the performance of staff, ensuring compliance with relevant standards and regulations. The Practice Manager will handle financial administration, including payroll and cash management, while maintaining appointment booking systems and resolving any client complaints. Additionally, the role includes overseeing stock control and ensuring compliance with operational audits. The position is permanent and will offer opportunities for growth within the organization. Click here to read more

Our client is seeking a Human Resources & Payroll Administrator to join their team in Guernsey. This full-time role is crucial in providing an efficient service for employing crew in compliance with applicable regulations while ensuring the correct application of company policies and procedures. The successful candidate will be responsible for processing crew payrolls accurately and performing HR-related activities, such as issuing employment agreements and related documents. Furthermore, the administrator will support the bookkeeping team by preparing invoices to request funds from yacht owners on a timely basis, ensuring that sufficient money is available to pay crew members on the due date. The position requires a proactive approach to communication with yacht captains and pursers, other team members, and various authorities, ensuring all queries related to crew employment are addressed promptly. Additionally, the candidate will maintain accurate records, respond to correspondence effectively, and stay updated with changes in seafarer employment legislation. Click here to read more

Our client is seeking a Senior Client Service Manager to provide exemplary service to a multi-billion pound fiduciary client within the Institutional Fiduciary Team. This role encompasses all elements of finance, including banking, fiduciary services, custody, and funds management. The client is a Saudi Arabian educational institution managing its endowment through 70 Guernsey companies, with investments directed towards real estate, private equity, hedge funds, and traditional market assets. The successful candidate will be responsible for all aspects of the investment programme, including the completion of subscription documentation, capital call payments, and transaction executions. Daily interaction with the client is expected, fostering a robust working relationship with them and other service providers. This full-time position provides an excellent opportunity to engage in high-quality client service within a supportive team environment. Click here to read more

Our client is seeking a Business Customer Service Engineer to join their frontline support team for business customers. In this full-time role, you will be responsible for providing a seamless and professional service, ensuring that customer requests and issues are resolved efficiently and to the highest standard. The position demands a strong sense of ownership and accountability, with an emphasis on delivering first-time fixes whenever possible. While independently resolving customer problems, you will document solutions and apply your learnings for future reference. The role encompasses responding to incidents, managing service requests, and overseeing the provisioning, maintenance, and cancellation of enterprise services. You will collaborate with other teams to ensure effective service delivery and may conduct engineering visits to customer sites as required. Additionally, you will participate in a rotational on-call schedule to provide evening, weekend, and bank holiday support. Operating Monday to Friday from 8am to 8pm, you will rotate through three shift patterns: 8am-4:30pm, 9:30am-6pm, and 11:30am-8pm. Click here to read more

Our client is a dynamic and experienced Guernsey-based independent Fiduciary and Fund administration business that specialises in the venture capital sector. The organisation prides itself on being inclusive and diverse, focusing on providing exceptional services in a highly competitive environment. The Fund Administration Manager will oversee the day-to-day administration of a portfolio of clients, working under the guidance of a Senior Manager. This role offers flexibility, with opportunities for both remote work and career development in a supportive atmosphere. The successful candidate will take the lead in coordinating client deliverables, ensuring adherence to policies and procedures, and maintaining high standards of service. They will also be responsible for managing a team, providing coaching and support, and supervising staff development. The role provides the chance to engage with a variety of unique client projects, making every workday different and exciting. Click here to read more

Our client is a dynamic and highly experienced organisation, proudly family-owned and based in Guernsey. They are an inclusive and diverse independent fiduciary and fund administration business, specialising in venture capital and private client services. The role of Trainee Private Client Administrator offers the opportunity to study towards a professional qualification while assisting with the day-to-day administration of private clients under the guidance of a manager. The successful candidate will be involved in various activities that support the management of private clients, including Trusts, Companies, and Foundations. As part of this role, the candidate will not only assist with processing operations such as inputting payments and preparing receipt packs but also maintain client and entity records in relevant systems. There will also be involvement in company secretarial matters such as preparing minutes and transaction packs. Additionally, the role may include handling ad-hoc client requests and other team duties, including project work. This is an excellent entry-level position for those looking to kick-start their career in private client administration. Click here to read more