Showing jobs 1 to 50 of 483.
The Retirement & Savings Client Relationship Team Lead role offers an exciting opportunity for an experienced and customer-focused individual to join the Client Relationship Management team based in Guernsey. The successful candidate will be responsible for leading the delivery of exceptional service to a designated portfolio of Retirement & Savings clients. The position involves building strong relationships with clients, brokers, and internal stakeholders, while prioritising client retention and service excellence. The role requires strong leadership, communication, and problem-solving skills, alongside a passion for team development and process improvement. The candidate should hold experience with insurance, retirement, or savings products and exhibit a proactive and collaborative approach to meet client needs. The role is full-time, based in a premier international financial centre, delivering a unique opportunity to contribute to the organisation's success. Click here to read more
This role entails leading the Risk Team to ensure the effective embedding of the operational risk management framework across the organisation. Based in Guernsey, the position is pivotal in identifying, managing, escalating, and mitigating risk incidents, all while upholding the standards of risk reporting, governance, and control assessment processes. The successful candidate will be instrumental in presenting a prioritised risk agenda to various boards and committees. This senior position demands a proactive approach, strong analytical skills, and the ability to influence others effectively. Individuals must possess substantial experience in risk-focused roles within the financial services sector and a comprehensive understanding of risk frameworks, governance, and operational risk practices. This position offers an excellent opportunity for a driven risk professional to shape the risk strategy, support robust governance, and help foster a positive risk culture within the organisation. Click here to read more
The role of Head of Operational Marketing and Growth Enablement involves operational leadership of the marketing function, crucial for translating commercial objectives into effective marketing delivery across various jurisdictions. This position operates at the Associate Director level, providing essential technical expertise, operational guidance, and commercial advice to senior stakeholders. It entails the management of marketing operations, digital platforms, customer relationship management (CRM) systems, and marketing technology. Responsibilities include campaign execution, reporting, and ensuring governance, all aimed at aligning the marketing infrastructure with the organisation's growth ambitions. The successful candidate will oversee strategic supplier relationships, develop policies and processes, and lead continuous improvement within the marketing function. Additionally, this role includes line management for the Marketing Delivery Manager and the Marketing & Business Development Assistant, fostering capability within the team. Click here to read more
The Facilities Coordinator role is essential in ensuring a well-organised and efficient office environment. This full-time position involves managing office facilities and day-to-day operations, with some travel required for deliveries and errands. Key responsibilities include maintaining cleanliness and organisation, handling deliveries, and overseeing office supplies. The role also entails managing equipment functionality and conducting errands to support the team effectively. Candidates will play a vital role in creating a positive work atmosphere that supports employee productivity and satisfaction. Click here to read more
The Head of Compliance will be responsible for leading and managing all aspects of regulatory compliance and financial crime risk management. This full-time position reports directly to the CEO and will include roles as Compliance Officer and Money Laundering Reporting Officer (MLRO). The successful candidate will be the primary source of expertise regarding compliance matters, responsible for setting, assessing, and documenting the risk-based approach to managing financial crime across the organisation. This role will involve close collaboration with the Chief Risk Officer to provide second-line oversight on compliance and financial crime matters, ensuring that effective actions are taken in line with the organisation's risk appetite. The Head of Compliance will also guide senior management in recognizing risk drivers, thus enabling well-informed decision-making. This position represents an exceptional opportunity for a strategic compliance professional keen to enhance compliance frameworks while supporting the organisation’s growth. Click here to read more
The role of Client Relationship Manager within Yacht Ownership Services requires an experienced professional to manage an expanding fleet of yachts and deliver bespoke support to an international clientele. This opportunity involves overseeing a portfolio of yacht-owning entities while ensuring impeccable service delivery, accurate administration, and proactive coordination across all yacht ownership matters. The position demands an individual with a proven track record in client relationship management, particularly within the fiduciary arena, and entails leading a team of dedicated professionals. The role entails interaction with yacht owners, family offices, professional advisers, and other key stakeholders to foster long-term relationships and enhance the ownership experience. The successful candidate will be expected to maintain high service standards and ensure seamless communication while adhering to internal policies and regulatory requirements. It may involve some business travel and occasional work outside normal hours. Click here to read more
This role involves supporting Client Relationship Executives in managing a portfolio of Life and Disability clients, ensuring the consistent delivery of exceptional client service. The position is pivotal in collaborating closely with the Corporate Services team across multiple jurisdictions alongside key partners and stakeholders to uphold and elevate service standards. The successful candidate will possess strong attention to detail, excellent organisational skills, and effective time management abilities, with the capability to prioritise their workload independently. A proactive and driven approach to continuous improvement is essential, alongside robust communication skills. Candidates should ideally have 2–3 years of experience within a client service environment, preferably in the financial services sector. Proficiency in Microsoft Word, Excel, and Outlook at an intermediate level is also required, along with the ability to work efficiently under tight deadlines in a fast-paced atmosphere. Click here to read more
The role of a Junior Claims Handler involves delivering a high-quality claims service to customers within the insurance industry. This is an excellent entry-level opportunity for individuals seeking hands-on experience and the development of technical knowledge while supporting clients throughout the claims process. The successful candidate will work closely with colleagues, underwriters, and external service providers, managing claims in accordance with company policies and compliance standards. Excellent customer service is essential at every stage of the customer journey. This position will provide valuable insights into the workings of claims handling, emphasising teamwork and collaboration to meet business goals. Click here to read more
An experienced Senior Conveyancing Administrator is sought to join a newly established conveyancing practice in the Isle of Man. This role presents an excellent opportunity for a senior residential conveyancing professional to play an influential role in building a new practice from the ground up. The successful candidate will manage conveyancing matters while shaping the processes, workflows, systems, and standards that will underpin the future growth of the business. This position is ideal for someone with strong hands-on experience in Isle of Man residential conveyancing, capable of confidently managing sales and purchases from instruction through to completion. The organisation seeks an individual who can work independently, take ownership of tasks, and employ their knowledge to create efficient, client-focused workflows. This role extends beyond traditional administrative duties; the successful candidate will act as a key operational point of knowledge within the business, contributing ideas, improving procedures, and establishing a modern and effective conveyancing service. Click here to read more
The Relationship Manager will be responsible for owning and developing a growing portfolio of local clients, while building strong relationships and providing superior service. The role involves collaborating with product specialists to offer clients a range of deposit, lending, and investment products. Key responsibilities include developing business opportunities with both existing and new clients by fostering strong client and introducer relationships. The successful candidate will serve as the main point of contact for servicing current clients, with a deep understanding of the bank's financial targets and a keen awareness of the commerciality of their client portfolio. They will effectively on-board clients while comprehensively assessing and presenting the clients' risk profiles. Additionally, the Relationship Manager will assist team members during busy periods and conduct periodic risk reviews to evaluate ongoing risks to the bank, ensuring the remediation of any KYC/AML shortfalls. Compliance with all relevant rules, regulations, and bank policies concerning clients is essential, including a thorough understanding of transaction monitoring, client requests, and on-boarding processes. Click here to read more
This role is a full-time position with flexibility on hours (no less than 25 hours per week), available immediately at the Guernsey Office. The successful candidate will be responsible for assisting the team with the administration of both local and international pension schemes. Job duties include the maintenance of membership records, processing payments of pensions and other benefits or expenses through online banking systems, and calculating members’ benefits. Additionally, the role involves performing bank and other reconciliations, liaising with employers, banks, and investment managers, and occasional communication with pension scheme members. The administrator will also manage the investment of pension scheme contributions and the liquidation of assets, while addressing any pension-related queries from adhering employers via telephone and email. The position requires a proactive individual with strong problem-solving skills. Click here to read more
This role is a full-time position with flexibility on hours (no less than 25 hours per week), available immediately at the Guernsey Office. The successful candidate will be responsible for assisting the team with the administration of both local and international pension schemes. Job duties include the maintenance of membership records, processing payments of pensions and other benefits or expenses through online banking systems, and calculating members’ benefits. Additionally, the role involves performing bank and other reconciliations, liaising with employers, banks, and investment managers, and occasional communication with pension scheme members. The administrator will also manage the investment of pension scheme contributions and the liquidation of assets, while addressing any pension-related queries from adhering employers via telephone and email. The position requires a proactive individual with strong problem-solving skills. Click here to read more
Our client is an independent, leading provider of bespoke private wealth, corporate administration, and yacht services to individuals, families, and corporations worldwide. With a strong commitment to recruiting and retaining top talent, our client fosters a culture that values every voice and nurtures collaboration and teamwork. This role is critical for managing a portfolio of private wealth relationships, ensuring day-to-day service delivery expectations are met. Additionally, the Assistant Trust Manager will support the Trust Manager in the efficient management of their section, providing technical and managerial support to junior staff as necessary. The position offers opportunities to work with various international clients across all asset classes, enabling professional growth in a fast-paced and rewarding environment. The contract is a full-time position, with specific tasks varying from day-to-day. Click here to read more
This position offers the opportunity to join a busy, dynamic, and highly collaborative team within the Finance department, specifically focusing on Financial Planning and Analysis. The role is permanent and is based in the office, where team members thrive on interaction and collaboration to drive the business forward. The Officer will be responsible for providing clear, accurate, and timely technical analysis to senior staff in a fast-paced, high-pressure environment. This role is perfect for an individual keen to develop their skills in internal finance, accounting duties, and responsibilities. The candidate will deliver high-quality, complex analyses and forecasts while assisting with project delivery and ensuring accuracy in all financial information. The successful candidate will also engage in various reconciliations, focusing on timely delivery and supporting the global Finance Department in achieving organisational goals. Click here to read more
This role offers the opportunity to join a dynamic and growing corporate service provider as a Client Bookkeeper. The successful candidate will have proven bookkeeping experience and will be responsible for maintaining accurate bookkeeping records for a portfolio of clients. Key duties include processing and reconciling bank accounts, investments, debtors, creditors, and intercompany balances, as well as preparing financial records and accounting schedules up to the trial balance stage. The role requires excellent communication skills, as collaboration with the Accounting, Tax, and Client Services teams is essential. This position is full-time and presents a fantastic opportunity for professional growth in a supportive and collaborative team environment. Click here to read more
This permanent position is part of the Finance division, specifically within the Financial Planning & Analysis team, operating in a hybrid workplace structure based in Jersey. The role holder is expected to provide clear, accurate, and timely technical analysis to senior staff members within a fast-paced, high-pressure environment. This opportunity is ideal for an individual aiming to enhance their skills, qualities, and experiences with a view to progressing in internal finance while developing accounting duties and responsibilities further. The responsibilities involve delivering high-quality, complex analysis and forecasting, as well as designing performance management reports across various systems. Additionally, the role includes the analysis and evaluation of data to ensure the accuracy of Management Information and assisting in the delivery of projects, with an emphasis on accuracy and timely reporting. The incumbent will also have the responsibility to provide internal support to a global Finance Department and adhere to CPD requirements as well as core values and expected behaviours. Click here to read more
This role involves establishing a Project and Change Delivery function to support business transformation and strategic initiatives across the organisation. The successful Project Manager will lead and deliver change projects aimed at driving business improvement, operational efficiency, and strategic outcomes. This position requires close collaboration with stakeholders throughout the project lifecycle, from feasibility and mobilisation to implementation and benefits realisation. The individual will ensure that all projects are delivered effectively, align with business objectives, and comply with regulatory and governance requirements. The role is essential for managing business change and transformation initiatives, with the candidate responsible for ensuring successful implementation from planning through to delivery while enhancing processes and driving operational efficiency. Click here to read more
This role calls for an experienced finance professional with extensive technical knowledge within the Internal Finance arena. The successful candidate will have a minimum of five years in a senior management position. The primary responsibility will be to assist in preparing, controlling, and reporting on the financial performance of the trust group, which includes the preparation of consolidated monthly reporting, annual budgets, and financial targets to be included in strategic business plans. The position offers the opportunity to work in a friendly and progressive environment while undertaking a broad range of duties. Key tasks include providing strategic oversight, supporting and developing team members, monitoring workflow, and leading improvements to processes and systems. The role also involves collaborating with colleagues on budgetary processes and ensuring adherence to regulatory standards while maintaining robust governance across the Finance team. Click here to read more
The role of Senior Client Administrator / Assistant Manager is a full-time position based in Douglas, Isle of Man. This position involves taking ownership of the day-to-day administration of client entities within the assigned portfolio, while also supporting the team and aiding in the development of junior staff members. The ideal candidate will be highly organised, possess a keen attention to detail, and demonstrate a strong ability to build relationships with colleagues and clients alike. The role encompasses a variety of responsibilities, including client management, risk and compliance management, and effective communication within the team. The emphasis will be on meeting client deadlines, ensuring adherence to governance procedures, and providing mentoring support to junior team members. Additionally, the candidate should possess sufficient experience to provide directorships when required, making this a pivotal role within the organisation. This is an opportunity to make a significant impact in client administration while fostering a collaborative work environment. Click here to read more
The Ownership Manager, Yacht Services role focuses on overseeing and coordinating yacht-specific aspects for all yacht-owning special purpose vehicles (SPVs). This position involves liaising with third parties, including Captains, family offices, and ultimate beneficial owners (UBOs). The successful candidate will act as the primary point of contact for clients regarding yacht-related matters, ensuring a high standard of service. The role also requires conducting periodic client reviews, managing the Yacht Ownership desk, and leading a small administration team. Responsibilities will encompass the onboarding of new clients, management of yacht transactions, and the oversight of all policies and procedures within the Yacht Ownership team. The role will be based in Guernsey, with occasional travel required for client meetings and events. Click here to read more
This role involves joining a Finance Team in the Isle of Man office, where the Management Accountant will play a vital part in supporting the financial health and strategic direction of the group and its subsidiaries. The successful candidate will be responsible for delivering accurate and insightful financial reporting and analysis, which will aid in decision-making and enhance performance across the organisation. The position focuses on monitoring performance, managing costs, assessing risks, and providing strategic insights to inform decisions. The Management Accountant will collaborate with various teams, provide cover for senior finance roles, and ensure compliance with internal policies and regulatory requirements. Click here to read more
Our client is an independent, leading provider of bespoke private wealth, corporate administration, and yacht services to companies, individuals, and families across the world. This role is focused on managing all aspects of the maintenance of the Guernsey Registry for both client and in-house entities, ensuring updates are completed within mandatory timelines. The successful candidate will ensure that beneficial ownership and control details are accurate in the database and at the registry, whilst maintaining statutory data and managing filings and Annual Validations. Additionally, you will be responsible for overseeing a team, fostering their development, and managing their career progression. Our client values collaboration, and you will also lead projects aimed at obtaining efficiencies through automated processing or Centres of Excellence. This position would suit a Trust and Company candidate transitioning to Operations or someone with relevant operations experience.
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This role involves implementing and managing a range of complex Structured Corporate Loan transactions within an asset class, supported by supervision, as stipulated by the loan agreement. The successful candidate will contribute to the Investment Banking business and Wholesale Clients. This position requires a minimum of 3 to 4 years of relevant experience in Transaction Management within Financial Services, ideally supporting Investment Banking. The role offers the opportunity to work with a talented team, ensuring the delivery of high-quality, client-centric services. The candidate will be responsible for operational oversight throughout the lifecycle of transactions, interacting with multiple stakeholders to guarantee compliance and mitigate risks. Additionally, the role necessitates a thorough understanding of investment banking debt products and the ability to interpret related legal agreements effectively. It is essential to maintain high standards in transaction documentation and management to support ongoing reporting requirements. Click here to read more
This role as a MLRO & Financial Crime Compliance Manager involves supporting the Head of Compliance within the Isle of Man Compliance team to effectively deliver Financial Crime Compliance duties. The successful candidate will be required to demonstrate excellent performance and compliance with evolving regulatory standards. This position necessitates a thorough understanding of financial crime regulations, as well as the initiation and review of internal suspicious activity reports (SARs). The individual will act as the designated MLRO, liaising with the Finance Intelligence Unit (FIU) and responding appropriately to law enforcement requests. Additionally, timely communication of compliance-related matters to the relevant authorities is critical. This role includes maintaining vital registers, reviewing high-risk AML/CFT matters, and participating in the development of a strong compliance culture within the organisation. The position will also involve delivering training to staff, preparing statistical returns, and managing the deputy MLRO’s performance. Click here to read more
The Head of Compliance and Money Laundering Reporting Officer holds a pivotal role in ensuring adherence to regulatory standards within the trust and corporate service provider business. This position encompasses the responsibilities defined within the FSA controlled functions, overseeing operational compliance strategies and daily processes. The successful candidate will play a crucial part in supporting the Directors with regulatory oversight and reporting, addressing AML/CFT matters, and maintaining relationships with the Financial Services Authority and Financial Intelligence Unit. Additional duties may include reviewing and investigating internal Suspicious Activity Reports, developing compliance frameworks, and ensuring that the compliance monitoring programme is effectively delivered. The role demands up-to-date knowledge of relevant legislation, regulations, and guidance, with ongoing development opportunities available. Work hours are negotiable, ranging from 30 to 37.5 hours per week. Click here to read more
An opportunity has arisen for an experienced Manager to join the SPV Services team in Jersey. The role offers a permanent, hybrid working arrangement, requiring 35 hours per week, Monday to Friday. The successful candidate will oversee a portfolio of complex real estate structures, including joint ventures, funds, and long-term asset holding vehicles. This position demands a blend of strong technical expertise in corporate and fiduciary administration as well as Jersey governance requirements, combined with excellent client relationship management and proven people leadership skills. Responsibilities include managing client portfolios with high-value underlying assets across various sectors such as office, retail, hospitality, residential, and development. The chosen candidate will contribute to operational improvements and support the growth objectives of the team in the Jersey market. Click here to read more
This role involves overseeing the management of the daily operations of a portfolio of offshore companies and trusts, which includes a diverse range of tasks varying in complexity. The successful candidate will supervise a small team of administration staff located in Guernsey and act as a signatory to client bank accounts as well as operating boards under designated client signing arrangements. Responsibilities will encompass ensuring that statutory records are meticulously maintained and up to date, reviewing and approving payments and board resolutions, and ensuring compliance with internal policies and procedures. The individual will also liaise with internal departments on various legal, accounting, and tax matters. Furthermore, interaction with clients and intermediaries, both verbally and in writing, will be crucial, often involving complex issues. Training and guidance of junior staff will be required, along with attending and conducting performance reviews. The Trust Supervisor will assist with daily management duties and provide advice where needed. This position opens avenues for involvement in trust roles at various levels, expanding the scope of experience and expertise. Click here to read more
The Talent Acquisition Lead role is a replacement hire intended to enhance the recruitment capabilities across multiple jurisdictions, including Jersey, Isle of Man, Mauritius, and London. This position involves a strategic focus on the end-to-end recruitment process with significant emphasis on governance and compliance within a busy recruitment environment. Key responsibilities include managing the full recruitment lifecycle, developing and implementing effective recruitment strategies, and overseeing workforce planning and talent attraction initiatives. The successful candidate will conduct stakeholder management across various jurisdictions, ensuring recruitment processes are continually improved. Previous experience in managing or mentoring a team is highly advantageous. Click here to read more
This newly created role is designed primarily to reduce the workload of the Business Partner, particularly regarding Employee Relations matters. The successful candidate will occasionally travel to the Isle of Man, as oversight responsibilities extend to other jurisdictions including London and Mauritius. The position encompasses three key areas of responsibility: Employee Relations, Benefits, and Risk. In Employee Relations, the incumbent will manage grievances and disciplinary matters, acting as the subject matter expert on related issues while providing guidance to managers. The role will also involve taking ownership of the benefits function, where the candidate will manage relationships with brokers and providers, conduct benefits benchmarking, and oversee annual renewals ensuring they align with business objectives. The candidate will focus on HR-related risk management, reviewing and maintaining HR policies, and supporting governance and compliance activities. Click here to read more
Our client is a director-led firm known for its individually expert, collectively exceptional people who help clients optimise their personal and business wealth and create lasting legacies. Our client offesr a range of excellent benefits, including a competitive salary, flexible working conditions, and full financial support for professional development. Furthermore, the firm provides top-level health insurance, annual performance-based bonuses, and opportunities for staff to engage in green initiatives and support local charities. Our client seeks enthusiastic school leavers committed to delivering client service excellence, as they embark on a rewarding career in trust and corporate services administration. Click here to read more
This role involves providing end-to-end People and Culture (P&C) business partner support across a designated portfolio, applying specific knowledge and judgement to address complex challenges. The successful individual will have a strong generalist HR background with approximately 5–7 years of comprehensive HR experience. This position supports the P&C agenda across diverse jurisdictions, including Jersey, the Isle of Man, and Mauritius. The individual will work closely with business stakeholders to ensure that P&C guidance aligns with business objectives and evolves with an ever-changing environment. This position requires operational effectiveness and strategic insight and will involve leading the wider people portfolio across these jurisdictions while partnering with senior stakeholders. Individuals must be comfortable navigating multiple regulatory requirements and cultural nuances. Click here to read more
The Junior Underwriter position offers an excellent opportunity for motivated individuals looking to kick-start their career in the insurance industry. This entry-level role is tailored for those eager to learn the essentials of insurance underwriting, risk assessment, and client service. The successful candidate will support the underwriting team in both commercial and personal lines while ensuring operational accuracy and contributing to high-quality service delivery. As part of the job, responsibilities include assisting in risk assessments, application processing, and managing time effectively to meet deadlines. Additionally, a strong focus on understanding customer needs and a commitment to professional development through structured learning are key aspects of the role. This position is ideal for those based in Guernsey or Jersey, who are looking to develop their skills in a dynamic environment. Click here to read more
This role is crucial to the success of the business and plays an integral part in establishing a reputation for delivering client-focused services that exceed expectations. The role involves a diverse range of responsibilities, and the candidate will be required to work both independently and collaboratively within the Funds function. The successful applicant will be responsible for liaising with clients to ensure timely and efficient responses to queries, preparing and reviewing correspondence, and supporting general office operations. Additionally, the position requires monitoring bank platform access, supporting payment processes, and supervising junior team members. The role also includes assisting with the preparation of client reporting, conducting account reconciliations, and ensuring compliance with regulatory reporting requirements. Lastly, it is essential to maintain adherence to the company’s vision and values throughout all aspects of the role. Click here to read more
An experienced Environment Manager is sought to take ownership of a complex, business-critical technology landscape. This role is focused on leading the governance, planning, and operational management of development, test, and pre-production environments across both on-premise and Azure cloud platforms. Reporting to the Head of IT Delivery, the role entails enabling reliable, high-quality software delivery across multiple products, teams, and suppliers. Key responsibilities include defining, owning, and evolving the environment management strategy and roadmap, managing the full lifecycle of environments, and ensuring their stability and availability for delivery, testing, and release activities. The position also involves coordinating environment demand and scheduling across teams and suppliers while driving standardisation, governance, and continuous improvement. A collaborative approach is essential, working closely with DevOps, Testing, Architecture, Infrastructure, and third-party partners to enhance delivery outcomes. Click here to read more
The Assistant Manager will oversee a portfolio of trusts and corporate structures, ensuring the effective administration and management of all processes involved. This role involves day-to-day management, including cash management, payments, and the exercise of discretionary powers. The Assistant Manager will maintain meticulous records, review and monitor investment portfolios, and ensure chargeable time is accurately recorded, with timely invoicing for the team. Monitoring aged debtors for payment is also a key responsibility. The ideal candidate will act as a primary or backup relationship manager for various clients, and will seek opportunities to develop and enhance these relationships. Additionally, involvement in client meetings and follow-up on action points will be essential. Effective utilisation and supervision of junior employees will contribute to the overall success of the team. Click here to read more
This role involves providing specialist investment expertise in the development, maintenance, and optimisation of investment propositions. The position is full time and reports to the Head of Commercial. The successful candidate will be responsible for investment research, fund governance, managing provider relationships, and overseeing fund range management. Duties include conducting investment analysis to support proposition development, acting as the organisation's investment subject matter expert, and leading the integration of investment strategy into broader proposition design. Additionally, this role involves monitoring unit-linked fund ranges, managing fund rebate agreements, and ensuring alignment of investment propositions with regulatory requirements and customer needs. The ideal candidate should possess a strong understanding of cross-border life insurance and unit-linked products, as well as excellent analytical and organisational skills. Click here to read more
Our client is currently seeking a full-time Senior Legal Counsel to join their team in Jersey. This role is integral to the in-house legal team and involves providing comprehensive legal advice to the Board and Senior Management. The successful candidate will work closely with client-facing employees and external advisers on legal matters arising in the administration of complex high-value fiduciary structures. Responsibilities include offering guidance on trust, tax, and company law, as well as supporting Client Administration teams in the technical drafting of trust instruments and contractual agreements. Additionally, the role involves managing and supervising junior Legal Counsel, contributing to business development through external networking, and providing transactional support related to client entity restructuring. The Senior Legal Counsel will ensure compliance with relevant legal, tax, and regulatory frameworks and collaborate on various legal projects within the organization. Click here to read more
This role as a Trainee Project Manager involves supporting the successful delivery of various projects within the organisation while developing skills and experience throughout the entire project lifecycle. The position offers hands-on exposure to diverse project types, working alongside experienced project managers to establish a solid foundation in project delivery and change management. Responsibilities include contributing to the effective application of the Change Management Framework and maintaining essential project controls such as RAID logs. The candidate will ensure project documentation is accurate, complete, and governed appropriately, while also taking ownership of smaller workstreams or deliveries. This supportive environment provides opportunities for professional growth and the chance to become a confident and capable project professional, ultimately contributing to successful organisational outcomes. Click here to read more
The Compliance Manager role is a leading and proactive position responsible for the effective functioning of the Group Compliance Department. This position requires collaboration across the organisation to support and promote compliant practices, behaviours, and a culture that aligns with regulatory requirements. The Compliance Manager will hold DMLRO status and controlled function responsibilities, upholding the fitness and propriety requirements as outlined in the Group Policy Framework. Key duties include managing the day-to-day activities of the Compliance Department, developing effective compliance frameworks, and influencing compliance culture across the organisation. In addition, the role involves the delivery of an adequate compliance monitoring programme that aligns with third line assurance services and promotes positive customer outcomes through compliance analyses. The successful candidate will support and be committed to the ongoing development and implementation of corporate strategies and policies, particularly in risk management, quality assurance, and corporate governance. Click here to read more
The role of an AML Compliance Officer, reporting into the Group Money Laundering Reporting Officer, is critical in supporting the day-to-day compliance tasks across all Group companies, as outlined in the AML/CFT/CFP and Sanctions policies and procedures. This position involves active contributions to the AML Compliance Team's daily activities, ensuring alignment with the overarching objectives of the Group Risk and Compliance Department. Key responsibilities include conducting regular AML compliance monitoring in accordance with the Group Compliance Assurance Monitoring Framework and analysing the results to recommend necessary operational changes. The officer will assist in preparing and delivering AML training, conducting checks on sanctions lists, and investigating AML breaches. Additional duties comprise maintaining appropriate Group Registers and providing guidance to staff, while also supporting ad hoc project work as required. This role further involves assisting the MLRO during regulatory inspections and ensuring a robust AML framework that guides organisational behaviour, informs business decision-making, and bolsters comprehensive compliance across the Group. Click here to read more
This position as a Customer Service Advisor is an exciting opportunity for a friendly, proactive, and customer-focused individual to join a dedicated team. This role involves being the first point of contact for customers, providing exceptional service and support across multiple channels, including phone, email, and in person. The successful candidate will be responsible for handling customer inquiries, resolving issues efficiently and professionally, while maintaining high levels of customer satisfaction. Accurate record-keeping of customer interactions within the CRM system is essential, as well as collaboration with various departments to ensure timely resolution of customer queries. This role may also involve providing detailed information about products and services. Click here to read more
This role involves joining a Client Service team as the primary contact point for clients’ daily banking requirements. The incumbent will deliver effective service while focusing on process efficiency. Responsibilities include assisting in the day-to-day servicing of existing clients and communicating with them to resolve queries and follow-up on instructions received. The role involves assisting with the new client onboarding process, including credit card applications, and taking clients through the application process during face-to-face meetings. The successful candidate will be responsible for receiving and executing client instructions in a timely manner, handling payments, security trades, foreign exchanges, and fixed deposits. They will assist clients with their online banking set-up and activation, as well as identifying opportunities to cross-sell and up-sell the bank's products and services. The individual will work closely with the Local Banking team and Relationship Managers to convert leads effectively and will contribute positively towards achieving the bank’s financial targets. Click here to read more
This role is designed to assist the Policy Servicing Supervisor within the Policy Servicing Department, ensuring the effective delivery of services to clients and Independent Financial Advisors (IFAs) through the processing of requests within specified servicing times. The position is permanent, full-time, and involves a commitment to providing excellent customer service and administrative support. The Senior Administrator will play a pivotal role in maintaining high service standards, adhering to regulatory requirements, and fostering a team environment. Responsibilities include mentoring new team members, monitoring workload, and collaborating with technical areas to resolve complex issues. Strong written and verbal communication skills are essential for liaising with clients and stakeholders. The role will require a keen eye for detail, a proactive attitude towards problem-solving, and a willingness to develop and adapt within the team. Click here to read more
This permanent role requires a dedicated professional to manage the financial responsibilities for a diverse portfolio of trusts and corporate structures. The Senior Accountant will be responsible for the preparation and review of financial statements, ensuring tax compliance, and maintaining regulatory and legal standards. The position involves overseeing approximately 500 entities, which entails timely reporting, the supervision of junior team members, and the management of the external audit process for GFSC-regulated clients. Additional duties include implementing governance frameworks, addressing accounting queries, and participating in special projects. The ideal candidate will work standard hours from 09:00 to 17:00, including a one-hour lunch break. Holiday entitlement starts at 25 days per annum, increasing with length of service. Click here to read more
Our client is seeking a talented Business Analyst to become part of their growing Change Department, a team driving meaningful transformation across the business. In this key role, the successful candidate will work on exciting projects, collaborate with talented colleagues, and help shape the future of the organisation. The position involves full-time work and the candidate's analytical expertise and strategic thinking will enable smarter, more efficient ways of working, delivering tangible business improvements and operational efficiencies. Click here to read more
This role involves leading social media strategy and managing key client accounts within a fast-growing digital marketing agency located in Jersey. The position is full-time and encompasses a range of responsibilities including social media management, content creation, and performance analysis. The Social Media Manager will work alongside directors and coordinators to ensure that client social media activities are not only well-planned and creatively strong but also aligned with commercial goals. With a focus on strategic development, the manager will oversee larger client accounts and ensure that content promotes measurable business impact. The ideal candidate will possess at least five years of experience in social media management and will be adept at advising clients, developing content strategies, and leading a team. Click here to read more
The role of Senior Administrator, Client Services involves supporting team members under the guidance of the Client Services Associate Director. Responsibilities include accurately dealing with all issues and administrative tasks in accordance with the strategic plan, regulatory requirements, the firm’s service levels, and organisational standards to meet client expectations. The Senior Administrator will manage a portfolio of Real Estate clients, where knowledge of limited partnerships is advantageous. Key duties include assisting in the management and review of investments and client assets, preparation of meeting minutes and resolutions, processing financial transactions such as dividends, distributions, and loans, and maintaining company and trust records, including client due diligence. Participation in ad hoc projects and committees is expected, along with providing accurate time recording to ensure the correct fee income is achieved. Additionally, contributions towards the maintenance and improvement of internal customer efficiency are essential. Click here to read more
This role centres on maintaining and developing strong client relationships while ensuring a seamless customer experience. The successful candidate will be tasked with retaining and managing existing client relationships passed on from the current Account Manager, as well as developing new business opportunities and establishing connections with prospective clients. Understanding clients' technology requirements and recommending appropriate solutions will be key. The role also involves supporting customers with hardware and software needs, particularly when advising on technology solutions for office relocations and workplace set-ups. Acting as a trusted advisor, the individual will ensure that clients receive the right products and services tailored to their business needs. Additionally, the position requires delivering a seamless service by coordinating with internal teams while maintaining high customer satisfaction levels and managing a growing client portfolio. Click here to read more
This role entails providing an efficient and responsive high-quality HR advisory service to line managers and employees within the HR Business Partnering team. The successful candidate will have a significant impact on the resolution of employee relation issues, including grievances and disciplinary cases. They will be responsible for advising on HR policies and procedures in line with relevant legislation and the Employee Handbook. Additionally, the role requires an in-depth understanding of the nuances of the local office and practice areas supported. The Senior HR Advisor will support significant annual HR processes, facilitate internal and external secondments, and conduct induction sessions for new joiners. The role also involves handling discussions related to parental leave, retirement, and performance issues, as well as conducting exit interviews to inform retention strategies. The incumbent will oversee the trainee induction programme and collaborate with the recruitment team in managing student schemes. They will be tasked with recommending process improvements and generating HR reports as needed. Click here to read more
The role of Manager, Client Services involves acting as a director for Client services, collaborating with other directors to ensure compliant management of client companies. This position requires the successful candidate to ensure adherence to all legislative and regulatory requirements, thereby promoting the highest standards of client relationship management. The manager will be responsible for a portfolio of Real Estate clients, and familiarity with limited partnerships will be advantageous. Trust and company administration services will be provided for an allocated caseload, primarily consisting of medium to high-risk multi-jurisdictional high net worth clients, in alignment with the strategic plan and regulatory requirements. Additionally, the successful candidate will contribute to the maintenance and improvement of internal customer relationships, ensuring effective communication and support for personal development. Accurate time recording is essential to derive the correct fee income. Click here to read more
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