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Showing jobs 1 to 50 of 72.

Systems Support Analyst - Guernsey

Our client is a leading international law and professional services firm providing legal, corporate and fiduciary services to global corporations, financial institutions, capital market participants and investment fund managers. This is a permanent full-time opportunity for a talented and experienced candidate who has a passion for excellent customer service, experience with Microsoft Windows desktop support and the ability and willingness to work outside normal business hours on occasion when required.

Ref: 28134
Integration Project Manager - Isle of Man

Our client is seeking a Integration Project Manager who will be working in conjunction with the integration product manager to understand business requirements from both payment integrations and merchant, performing regular maintenance and updates to ensure the continued smooth operation of integrations. The ideal candidate will  have 3 + years’ experience in a similar role. You will also ideally have a thorough understanding and previous experience of working with APIs, Postman, Jira, Confluence and Agile methodologies and project management concepts.

Financial Systems Analyst - Guernsey

Our client is seeking a Financial Systems Analyst on a permanent full-time basis. You will play a key role in supporting the day-to-day function of the firm's finance systems and will provide assistance to delivering a set of ongoing improvement programmes, encompassing user support, finance systems operational support, application support, project work, development / testing, change control and documentation. The ideal candidate will have experience of working with SQL/SSRS as well as the ability to run queries unsupervised and a willingness to upskill on the job through internal & external training.

Ref: 28123
Financial Systems Analyst - Jersey

Our client is looking for a dynamic person who will play a key role in supporting the day-to-day function of the firm's finance systems and will provide assistance to delivering a set of ongoing improvement programmes, encompassing user support, finance systems operational support, application support, project work, development/ testing, change control and documentation.  Experience of working within a similar environment and must be a team player. 

Ref: 28122
Group Information Security Officer - Jersey

This is an exciting new opportunity for a Group Information Security Officer to join our client’s friendly team, on a permanent full-time basis. You will be responsible for the strategy necessary to ensure the confidentiality, integrity and availability of the firm’s information and systems. This is achieved by communicating risk to senior management, creating and maintaining enforceable policies and supporting processes and ensuring compliance with regulatory requirements. The ideal candidate will hold a computer science degree or similar, hold or be working towards a recognised information security qualification (e.g. Certified Information Systems Security Professional) and have experience with relevant Information Security Management platforms.

Ref: 28052
Logical Access Management Controller - Jersey

Our client is seeking a Logical Access Management Controller, to join their dynamic team on a permanent full-time basis. You will provide System Risk Assurance through oversight of system access logs, reports and dashboards that are associated with all monitoring functions for the business, to proactively analyse & identify system gaps through appropriate remediation actions and/or projects. The ideal candidate will have 5-7 years’ experience in the bank's systems, IT architecture, IT Security, Logical Access Management (LAM) and processes, knowledge / experience of how to perform user provisioning on BDS SACS and actioning the remedy queue.

Ref: 28042
Information Architect - Isle of Man

Our client is seeking an Information Architect to join their professional team, on a permanent full-time basis. You will ensure information architecture is managed and enforced in the organisation, thus supporting the implementation of solutions/controls, so that data is converted to meaningful information. You will work with the business and technology teams to create data models and assist business and technology to understand the flow of data / information across the organisation. The ideal candidate will hold a degree in information studies and information technology, 3-4 years knowledge and experience working with and implementing internationally recognised frameworks, such as TOGAF, Zachman etc. and 3-4 years proven track record of comprehensive analysis and architectural skills.

Business Continuity Manager & IT Project Support - Jersey

This is an exciting opportunity to join our client’s friendly team as a Business Continuity Manager and IT Project Support, on a permanent full-time basis. This role will include being on-call out-of-hours for emergency situations and other activities that cannot be performed during normal working hours, managing business continuity services for the company, ensuring the documentation is maintained and up to date. The ideal candidate will have a good understanding of Business Structure and local Risk Appetite.

Ref: 28005
Professional Services Associate / Analyst x2 - Guernsey

Our client is seeking two Professional Services Analysts to join their growing team on a permanent basis, offering IT support to clients daily on a permanent full-time basis. This is a varied, interesting and challenging position where a desire to learn and develop in a fast paced industry is essential. You will spend a great deal of time on customer sites, therefore the ability to work on your own initiative is required, as is the ability to work as part of a close knit team. The successful candidate will have good IT skills, accurate record keeping, good time management skills with the ability to communicate clearly and concisely with both customers and colleagues. A full driving licence is essential for this role as is a willingness to work outside of normal office hours when required.

Ref: 27790
Enterprise Clients Analyst - Guernsey

Itchyfeet Recruitment are working on this new fantastic permanent full-time opportunity for an Enterprise Clients Analyst, to join their client’s friendly team. Duties will include responding to support calls, assisting end users with the diagnosis and resolution of desktop, network and server issues, you are expected to take an active role in the engineering tasks and spend a significant proportion of your time supporting the clients. The ideal candidate will achieve and maintain relevant qualifications applicable to the role, with a particular focus on Microsoft 365 / Azure Certifications.

Ref: 27967
Senior IT Consultant - Jersey

Itchyfeet Recruitment are working on this fantastic new opportunity for a Senior IT Consultant, to join our client’s friendly team, on a permanent, full-time basis. The successful candidate will be responsible for providing high-level strategic guidance, technical expertise, and exceptional problem-solving skills to clients, working closely with the firm’s clients to understand their business objectives, challenges, IT needs, and then design, implement, and manage solutions that align with their goals. The ideal candidate will have 10 years of proven experience in IT consulting or a similar role, demonstrating increasing levels of responsibility, strong expertise in M365, Azure, Active Directory, VMWare, Citrix, Veeam and exceptional organisational and multitasking abilities.

Ref: 27950
Enterprise Product Manager - Guernsey

Our client is seeking an Enterprise Product Manager, to join their friendly team on a permanent full-time basis. You will be responsible for identifying, developing and implementing a wide range of telephony systems to drive new revenue and achieve Annual Operating Plan targets within the enterprise market as well as managing the lifecycle and catalogue of the products that have been approved and are identified as under your management. This includes product development, commercial business cases, customer journey, go to market, lead generation, training, documentation, target setting and reporting. The ideal candidate will have a proven track record in managing products, 3-7 years’ experience in a similar role and experience in the development of product, commercial and financial plans.  

Ref: 27932
Enterprise Product Manager - Guernsey

Our client is seeking an Enterprise Product Manager, to join the friendly team on a permanent full-time basis. You will be responsible for identifying, developing, and implementing a unified communications and collaboration, to drive new revenue and achieve annual operating Plan targets within the enterprise market, managing the lifecycle and catalogue of the products that have been approved and are identified as under your management. This includes product development, commercial business cases, customer journey, go to market, lead generation, training, documentation, target setting and reporting. The ideal candidate will have a proven track record in managing products and possess 3-7 years’ experience in a similar role, experience in the development of product, commercial and financial plans.

Ref: 27933
Service Operations Technician - Jersey

Our client provides an efficient and professional management of IT systems on behalf of their clients, they pride themselves in delivering a quality service at all times. They are seeking additional staff to join their growing team to promptly log calls, troubleshoot and escalate alerts following clear procedures. This role works on a clear shift pattern offering plenty of flexibility. The ideal candidate for this role will have a passion for IT, problem solving as well as proven customer service skills. This is a great role for a candidate looking to embark on a career in the IT industry.

Ref: 27906
Automation Analyst - Jersey

Itchyfeet Recruitment are working on this new fantastic permanent full-time opportunity for an Automation Analyst, to join their friendly team. You will develop and manage its process automation platform and work with project managers, architects, vendors and other key stakeholders to implement new processes across the enterprise, you will require the knowledge of low code/ no code automation platforms such as Neptune, power platform, Appian and have an understanding of the azure environment including SQL server. The ideal candidate will hold a minimum of 5+ years’ experience including the knowledge and experience in business analysis, developing requirements and functional specifications to a high standard.

Ref: 27869
Feature Analyst - Isle of Man

Our client is seeking a Feature Analyst, to join their professional team, on a permanent full-time basis. You will clarify business requirements, documenting associated user stories and acceptance criteria, through in-work collaboration with business stakeholders, cross functional teams and product owners contributing to the accurate and effective end-to-end delivery of expectations. The successful candidate will ideally hold a certificate in Agile Methodology and 5-7 years’ understanding of Agile working practices and LEAN and SCRUM proficiency and working collaboratively across teams.

IP Network Engineer - Guernsey

Our client is seeking an IP Network Engineer, to join their team, on a permanent full-time basis. The successful candidate will be responsible for the engineering provision, development, management, and maintenance of their IP/MPLS networks, broadband BNGs, DDoS protection and related systems and platforms. This role will involve proposing and developing  appropriate operational, maintenance and provisioning procedures to ensure the reliability of the networks as well as meeting the  customer needs and service levels. The ideal candidate will ideally have prior knowledge and experience of configuring, maintaining, and troubleshooting network hardware, a high-level qualification in computing or professional Cisco accreditation.  

Ref: 27829
IT Junior Assistant - Guernsey

Our client is seeking an IT Junior Assistant, to join their friendly Technology team, on a permanent full-time basis. The team aim to deliver a high class services to the firm’s teams to enable them to work collaboratively, efficiently and across the three Crown Dependency Islands (Jersey, Guernsey and Isle of Man). As an IT assistant, you will be responsible for building and imaging new laptops, keeping the security of all current machines up to date and handling the laptop lease return process. You will develop to take on service desk support responsibilities for all jurisdictions and be responsible for looking after and replacing hardware where necessary. The ideal candidate will be familiar with software imaging and working in systems consoles, have the ability to deliver a consistent and exceptional client experience and can show a personal commitment to ensuring quality of work.

Ref: 27800
Business Analyst - Jersey

Our client is seeking a specialist data professional who has a deep knowledge of business analysis frameworks and methodologies, including Agile and Waterfall to join their team on a permanent full-time basis. You will be responsible for reviewing, analysing and evaluating business processes as well as associated systems in order to document requirements and user needs to enable enhancements and modernisation to be delivered across the organisation. Our client would love to hear from you if you have 2+ years’ relevant experience, are degree educated or equivalent, are detail-oriented with your work, have the ability to impact operations and effect change without being confrontational as well as have Microsoft Access and / or SQL experience. You will also have ‘wire phoning’ and proof of concept experience.

Ref: 26470
IT Services Technician - Guernsey

Our client is seeking an IT Services Technician, to join their professional team, on a permanent full-time basis. Duties will include deploying and managing the firm’s endpoints via SCCM and Microsoft Intune, application management via SCCM and Intune, assisting with the design and repackaging of updates and baseline builds and supporting business functions within Dynamics 365 Platform as a Service. You will also support the firm’s IT Helpdesk, managing user requests aligned with ITIL framework and assist with backup programs and associated tools. The ideal candidate will have experience deploying and managing endpoints via SCCM and Microsoft Intune including Hybrid joined devices and supporting Office 365, Exchange online and Azure Active Directory. A high level qualification in computer science, networking or information security or related field is desirable but not essential.

Ref: 22954
Database Administrator - Isle of Man

Do you have excellent analytical and problem solving skills? Are you a hands-on subject matter expert for databases, including installation, maintenance and configuration experience? If so, this permanent full-time opportunity may interest you! As a Database Administrator you will be managing, monitoring and tuning the client’s databases to ensure they are operational, report and advise on performance bottlenecks and make suggested solutions. The ideal candidate will have experience of complex online applications in the insurance industry, along with good communication skills.

Business Analyst, IT - Isle of Man

As a Business Analyst you will play a key role in the methodical investigation, analysis, review and documentation of all or part of a business in terms of business functions and processes. You will define requirements for improving processes and systems, reducing their costs, enhancing their sustainability and the quantification of potential business benefits. You will also participate in the collaborative creation and iteration of viable specifications and acceptance criteria in preparation for the deployment of information and communication systems. The successful candidate will possess GCSE, or equivalent, at grade C or above in English and Mathematics, good knowledge of Microsoft Office applications, a minimum of 3 years’ experience as a Business Analyst or in a Life Assurance industry and ideally qualifications or experience relevant to the position.

IT Support Analyst - Guernsey

Our client is seeking a well-organised and driven individual to join their IT team on a permanent full-time basis, to provide support / maintain the high-level service currently given by IT support to the group. You will provide second / third line support to all staff, their computer equipment, and peripherals, build and commission new computers / peripherals as needed, provide project support individually and within a team as required & provide additional support for servers / server systems. The ideal candidate will have experience of LAN and WAN concepts, good working knowledge of PC & laptop hardware set-up and configuration, as well as working knowledge of using / troubleshooting MS Office 365 products / Azure 365 – Outlook, Word, Excel and PowerPoint. Microsoft Office Macro & Visual Basic knowledge would be an advantage, but not a requirement. Training will be offered in all systems.

Ref: 23489
IT Support Officer, Risk & Operations - Guernsey

Our client is seeking an IT Support Officer to join their Risk and Operations team, on a permanent full-time basis. This role will be to provide the most effective IT support, services and solutions for the IT challenges their users face every day enabling the business to work more efficiently, complying with the acceptable behaviour policy for IT staff at all times. This position will require the successful candidate to work outside normal business occasionally to assist with projects, maintenance and emergencies on a shift rota. If you have previous experience working on a busy IT Helpdesk and possess the ability to juggle a varied workload, this could be the ideal opportunity for you.  

Ref: 27697
Digital Learning Associate - Jersey

Our client is seeking someone who is interested in technology and getting young people excited and engaged with technology in new ways to join their team, on a permanent full-time basis. You will work and closely collaborate with the Hive Hackers Lead to develop and deliver the Hive Hackers programme in schools. The ideal candidate will be confident and outgoing as you will be helping with sessions in schools along with events for the business. There will be a degree of administration involved so ideally some admin experience and any digital and teaching/training skills including experience working with children at certain clubs will also be suitable. If this position with progressive opportunities and provided training and mentoring support appeals to you, get in touch today!

Ref: 27269
Security and Internet Services Engineer - Jersey

Itchyfeet has a fabulous new opportunity for a candidate to be responsible for the active management / development of our client’s security and ISP estate. You will manage internal security technology & tools, ISP environments including AAA, DNS & Linux operating systems / monitor identity and access management. The successful candidate will have experience in administering Linux Operating systems, using orchestration tools such as Ansible and writing code such as Python / JSON. The candidate will configure & maintain security technology such as Firewalls, EDR, IPS, Log correlation and SIEM.  You’ll ideally hold a qualification in computer science and an IT or Cybersecurity accreditation / Network, Firewall or IT accreditation. There is a standby scheme attached to this role and occasional scheduled maintenance will be involved from time to time.

Ref: 24232
Security and Internet Services Engineer - Guernsey

Itchyfeet has a fabulous new opportunity for a candidate to be responsible for the active management / development of our client’s security and ISP estate. You will manage internal security technology & tools, ISP environments including AAA, DNS & Linux operating systems / monitor identity and access management. The successful candidate will have experience in administering Linux Operating systems, using orchestration tools such as Ansible and writing code such as Python / JSON. The candidate will configure & maintain security technology such as Firewalls, EDR, IPS, Log correlation and SIEM.  You’ll ideally hold a qualification in computer science and an IT or Cybersecurity accreditation / Network, Firewall or IT accreditation. There is a standby scheme attached to this role and occasional scheduled maintenance will be involved from time to time.

Ref: 24231
System Administrator - Isle of Man

Our client is seeking a highly skilled and motivated System Administrator to join their expanding UK payroll company on a permanent full-time basis. As a System Administrator, you will be responsible for ensuring the smooth operation of the payroll systems and related applications along with running data reports and dealing with queries. Duties include but are not limited to overseeing the day-to-day operation of the IT infrastructure, performing system monitoring, managing user accounts, permissions and access rights and installing, configuring and updating software applications used in payroll processing. The ideal candidate will have experience in a similar role, be proficient in managing Active Directory, DNS, DHCP amongst other network services, have excellent troubleshooting and problem-solving skills and the ability to work in a fast-paced environment.

Data Engineer - Guernsey

The purpose of this role is to support the development and continuous improvement of performant data engineering and integration activities, to deliver reliable, accurate and trustworthy data to drive the business’ digital transformation agenda, through the provision of self-service data analytics, well architected application integration and high volume data warehousing solutions.  This role would suit an established and experienced Data Engineer, with a strong background in Microsoft Data Warehousing & Business Intelligence tools; or a bright candidate with a good professional track record wishing to transition from another technically orientated role, who is willing and able to demonstrate an enthusiastic and driven attitude towards learning the required skills.

Ref: 27394
Data Engineer - Jersey

The purpose of this role is to support the development and continuous improvement of performant data engineering and integration activities, to deliver reliable, accurate and trustworthy data to drive the business’ digital transformation agenda, through the provision of self-service data analytics, well architected application integration and high volume data warehousing solutions.  This role would suit an established and experienced Data Engineer, with a strong background in Microsoft Data Warehousing & Business Intelligence tools; or a bright candidate with a good professional track record wishing to transition from another technically orientated role, who is willing and able to demonstrate an enthusiastic and driven attitude towards learning the required skills.

Ref: 20671
Professional Services Engineer, Network & Security - Guernsey

Itchyfeet are working on an exciting hands-on role, which involves implementing technical solutions for clients designed by the Professional Service Consultants whilst also building relationships with clients and demonstrating a high level of customer service. There will also be opportunity for solutions architecture/design within the role and proposal writing. You will have a broad technical background and have a strong working knowledge across LAN/WAN/WLAN technologies alongside 3-7 years’ experience in implementation and support of Cisco and Meraki hardware (switching, routing, firewalls, wireless). If you are a highly organised individual who can demonstrate high levels or accuracy and excellent time management, our client would love to hear from you!

Ref: 27305
System Support Analyst - Jersey

Our client is seeking a System Support Analyst with strong customer services and client facing skills to join their team, on a permanent full-time basis, with participation in an on-call rotation that requires some weekend work on a scheduled basis. You will provide a customer interface for the IT Service Delivery team through the day-to-day operation and management of the Company’s IT Service Desk. Main duties will be supporting employees in the use of their computers and associated applications including Microsoft Windows, Microsoft Office, Aderant Expert, and iManage. You will also provide support on the standard set of applications that are used by the lawyers, professionals and business services teams locally in Dublin and throughout their global offices, and as such you will possess expertise in Microsoft desktop operating systems, applications, as well as deployment and management systems.

Ref: 27320
Technology Trainer - Guernsey

Our client is seeking a Technology Trainer to join their team, on a permanent full-time basis, to provide benefits by continuous analysis of the Group's technology training needs and run the enhancements of training practices and tools. You will also adapt and improve business processes to meet the requirements in line with the Business and Technology training strategy. Duties will include performing all technology inductions for new starters, delivering training programmes to staff and encouraging staff awareness of cyber security. The ideal candidate will have a strong understanding of business goals and standards for customer service along with the ability to gather business training requirements by analysing knowledge gaps and areas requiring improvements. If you have legal industry experience this will be advantageous.

Ref: 27302
Technology Support Engineer - Guernsey

A fantastic opportunity has arisen to join a proactive team on a permanent full-time basis, to provide support and maintenance services for Technology in use by our client’s users, to ensure that all relevant service calls are dealt with to an acceptable standard. You will also provide an “out of hours” support service when required and ensure that all technology solutions are delivered to an agreed standard. Key skills you should hold include an understanding of the ITIL service framework, a skilled analytical and systematic approach to problem solving, excellent communication skills and the ability to follow written procedures and guidelines to a high standard. The successful candidate will be educated to A-Level standard, have at least 3 years’ experience supporting / servicing hardware and hold a certification in Microsoft technologies.

Ref: 27227
Network Engineer - Jersey

For this exciting opportunity, you will work as part of a small team, supporting mobile and access networks on island on a permanent full-time basis. This position is ideally suited to an individual with a wide range of experience covering mobile operations, networking, and fibre delivery, although training will be provided as necessary. It is essential that you hold a relevant professional qualification or IP networks such as CCNA / CompTIA / a mobile vendor accreditation. You will also have experience in project delivery with budget and timescale awareness, an enthusiastic approach with ambition to learn and excellent team playing skills. The post holder will be required to join a callout rota in order to provide out of hours cover that includes nights, weekends and Bank Holidays.

Ref: 24204
IP Network Engineer - Jersey

Our client is seeking an IP Network Engineer, to join their team, on a permanent full-time basis, to be responsible for the engineering provision, development, management, and maintenance of their IP/MPLS networks, broadband BNGs, DDoS protection and related systems and platforms. It will involve proposing and developing  appropriate operational, maintenance and provisioning procedures to ensure the reliability of the above networks meets customer needs and service levels. The ideal candidate will ideally have prior knowledge and experience of configuring, maintaining, and troubleshooting network hardware. It is also highly desired for candidates to have prior knowledge and experience of OSPF & BGP dynamic routing principles, MPLS, L2VPN, L3VPNs, and traffic-engineering but training can be provided. You will have strong communication skills, a willingness to learn, and the ability to produce accurate, good quality work.

Ref: 27095
Professional Services Engineer, Modern Workplace - Jersey

Our client is seeking a pro-active Professional Services Engineer to join their Modern Workplace team, on a permanent full-time basis. You will be responsible for supporting and implementing solutions based around communication and collaboration systems, and workplace services including desktop solutions, collaboration technologies, voice solutions and enablement of secure remote working environments. You will be part of a team of customer-focused professionals who are committed to defining technical strategy, architecting, designing and delivering end-to-end digital transformation. If you have 3-7 years’ experience in a similar role, hands on experience with Wired and Wireless networking and experience in programmes and software such as Microsoft 365, Azure ATP, DLP, AIP, Group Policy, Exchange, Windows Server OS and Windows Desktops, then get in touch!  

Ref: 22990
Professional Services Engineer, Modern Workplace - Guernsey

Our client is seeking a pro-active Professional Services Engineer to join their Modern Workplace team, on a permanent full-time basis. You will be responsible for supporting and implementing solutions based around communication and collaboration systems, and workplace services including desktop solutions, collaboration technologies, voice solutions and enablement of secure remote working environments. You will be part of a team of customer-focused professionals who are committed to defining technical strategy, architecting, designing and delivering end-to-end digital transformation. If you have 3-7 years’ experience in a similar role, hands on experience with Wired and Wireless networking and experience in programmes and software such as Microsoft 365, Azure ATP, DLP, AIP, Group Policy, Exchange, Windows Server OS and Windows Desktops, then get in touch!

Ref: 22504
Service Desk Manager - Guernsey

Our client is seeking a Service Desk Manager to join their Technology team, on a permanent full-time basis. You will manage the day-to-day priorities and tasks of the Guernsey based Service Desk, providing a range of administration and management duties to assist with the smooth running of all technology services globally. You will ensure the service desk is meeting and exceeding expectations in regard to performance, meeting defined metrics/benchmarks, and that standards and processes are followed to provide the 'platinum' level of excellent customer service to all customers. The ideal candidate will have 2-3 years' management experience of working within a customer-facing technology role along with a keen interest in technology. A knowledge of Technology Service Management tools, Active Directory and ITIL processes would be beneficial.

Ref: 26889
Service Delivery Coordinator - Jersey

A brilliant opportunity has arisen to work as a Service Delivery Coordinator for a technical research and product development firm on a permanent full-time basis. For this office-based position, you will be involved in part of a major transformation programme and act as a key point of liaison to disseminate information to stakeholders from the Level 3 support team and vice versa, managing and coordinating communication between the various departments within the transformation programme, and being involved in elements of service delivery management, stakeholder management, and project management. It will require an individual with previous experience in working in a dynamic and evolving environment directly under senior management. The qualified and effective communicator will have data analytics, Excel, meeting scheduling and stakeholder management skills and experience.

Ref: 26875
Senior Infrastructure Consultant - Jersey

Our client is seeking a Senior Infrastructure Consultant, on a permanent full-time basis, also working as part of a 24 x 7 support rota. You will be part of a team that covers a myriad of calls for our client’s varied customer base, dealing with all sorts of Networking issues, routing, switching, firewalls, wireless, etc. across multi-vendor equipment. The ideal candidate will hold several recognised vendor certifications e.g.: CCNP (Enterprise/Security/Wireless), ACCP, ACMP, ACSP, ECSE, NSE4/5/6/7 and have 5+ years’ experience in a similar role. You will also need a full driver’s licence and your own transport.

Ref: 26802
IT Engineer - Guernsey

Our client is seeking an IT Engineer from Junior to Senior level to join their team on a permanent full-time basis, where on-site support and training will be provided. You will work closely with technicians as they support the existing, new and 3rd party clientele and build relationships with both internal and external customers. Duties will include installing and maintaining computer hardware, fault finding, repair and installation of PCs and servers and supporting both desktop and server operating systems and application software. Working a 37.5 hour week, you may be asked to work the occasional weekend to support customer mitigations or set up hardware where you will be supervised and time will be given back in lieu. If, in time, you become part of a 24x7 on-call rota, additional remuneration will be given for this. This is an opportunity not to be missed for an experienced IT candidate or someone starting their IT career / changing careers.

Ref: 26714
Senior Service Desk Analyst - Guernsey

Are you a Senior / Service Desk Analyst with 2+ years’ experience in a similar role with a keen interest and background education in technology? If so, this could be the next permanent full-time career step for you! You will provide first and second level technology support to internal staff, to process requests for technology services of all kinds, and fulfil a range of administration duties that combine to provide a high level of customer service for all technology systems. The suitable candidate will have knowledge of systems such as MS Windows 10, Active Directory, MS Exchange, iManage Work DMS and Mimecast. You will be a confident individual with good communication skills, demonstrable enthusiasm when dealing with user problems and able to work under pressure. Some weekend work or out of hours duty rota work for urgent issues will be required from time to time.

Ref: 26534
Infrastructure Engineer - Guernsey

Our client is seeking an Infrastructure Engineer to be responsible for the delivery and customer experience of cloud services leveraging infrastructure, disaster recovery, backup, network, or security technologies. You will be will be comfortable managing and investigating customer support issues and issues raised by monitoring, and in both cases a determination to reach the root cause is essential. The ideal candidate will have 3 or more years’ experience in a systems administration role, preferably in a service provider role, the ability to work within and contribute to a team and knowledge and experience of ITIL, ISO27001 and PCI-DSS.

Ref: 26728
Infrastructure Engineer - Jersey

Our client is seeking an Infrastructure Engineer to be responsible for the delivery and customer experience of cloud services leveraging infrastructure, disaster recovery, backup, network, or security technologies. You will be will be comfortable managing and investigating customer support issues and issues raised by monitoring, and in both cases a determination to reach the root cause is essential. The ideal candidate will have 3 or more years’ experience in a systems administration role, preferably in a service provider role, the ability to work within and contribute to a team and knowledge and experience of ITIL, ISO27001 and PCI-DSS.

Ref: 26727
Junior Helpdesk Engineer - Isle of Man

A fantastic opportunity has arisen to join a dedicated team as an Internal Junior IT Helpdesk Engineer to be responsible for providing technical assistance and support related to computer systems, hardware, and software on a permanent full-time basis. You will respond to queries, run diagnostic programs, isolate problems and implement solutions in addition to installing, modifying, and repairing computer hardware and software, an the provision of end-user training and support. The applicant will have at least 1 years’ experience in 1st line helpdesk support, a strong knowledge of Windows 10 operating systems, basic networking experience and excellent time management skills and a good telephone manner.

Test Analyst - Isle of Man

Do you have a minimum of one years’ experience in a software testing role, or, experience in any operational area of an International Life Assurance organisation? If so, this role may suit you! Our client is seeking two Test Analysts to join their team, on a permanent full-time basis. You will provide quality assurance services for company Websites, as well as create the most relevant test coverage based on product risks and the appropriate functional and non-functional quality characteristics. This role would best suit a proactive team player passionate about software testing who can build positive relationships. If you are a curious person willing to improve your skills and expand your knowledge then our client would love to hear from you!

Data Steward - Jersey

Our client is seeking a Data Steward to join their Master Data Management Ecosystem, at senior associate level, on a permanent basis, to manage and maintain the quality of the master data for all clients and engagements which is pivotal to the functioning of the business. Technology is advancing quickly, and a significant change is expected in how the company manages data, and so your dedicated and skilled team which focuses on this is very important. The four main responsibilities include governance, this ensures data is managed accurately and consistently, the data lifecycle is managed, the ownership model is completed from consumption to contribution and data quality and standards are overseen. You will have drive and resilience, the ability to deal with complex issues, an ability to work effectively as part of a team and have an understanding of data protection risks and how to develop quality solutions.

Ref: 25077
Professional Services Analyst - Guernsey

A varied, interesting and challenging position has arisen to respond to support calls, assist end users with the diagnosis and resolution of desktop, network and server issues, on a permanent full-time basis. You will from time to time, visit client sites and so the ability to work to your own initiative is essential. You will have good knowledge of MS operating systems and software, MS remote desktop services and/or Citrix XenApp and the ability to support MS third-party application software including M365. You will also be familiar with PC / server / printer hardware, Hyper-V and / or VMware  and be able to carry out highly technical health checks, preventative maintenance checks and security work. This is an opportunity not to be missed for someone with 2-4 years’ help desk / IT support experience and a desire to learn and develop within a fast paced industry.

Ref: 26065
3rd Line Managed Services Consultant - Jersey

Itchyfeet are working on a spectacular opportunity for a candidate to act as a Senior member of a Managed Services Team, being responsible for providing high level, technical support to company clients. You will be one of the escalation points for high priority and complex tickets and work closely with the Head of Managed Services to help the team deliver the best results possible with the overall goal of keeping clients happy. Duties also include resolving escalated tickets and providing advanced remote support and high level / complex technical support. The successful candidate will have advanced understanding of operating systems, business applications, printing and network systems, Hyper-V, VMware, Veeam, Sonicwall / firewalls, Microsoft 365, Azure, SQL, Windows servers, Sentinel AV, Duo, Mimecast and general backup systems.  

Ref: 25833

Showing jobs 1 to 50 of 72.