Showing jobs 1 to 42 of 42.
Our client is seeking a Business Customer Service Engineer to join their frontline support team for business customers. This position is full-time, requiring 37.5 hours per week, and based in Guernsey. The successful candidate will be responsible for providing a seamless and professional service, ensuring that customer requests and issues are resolved efficiently and to a high standard. The role requires a strong sense of ownership and accountability, focusing on achieving first-time fixes wherever possible. The Business Customer Service Engineer will manage a range of responsibilities, including responding to customer incidents, overseeing the provisioning and maintenance of enterprise services, and liaising with other teams to ensure effective service delivery. Additionally, the position may require occasional engineering visits to customer sites and participation in a rotational on-call schedule to provide support during evenings, weekends, and bank holidays. A solid understanding of key technologies, including Microsoft 365 and networking fundamentals, is essential for troubleshooting and resolving customer issues across various platforms. Click here to read more
Our client currently has a permanent position available for an IT Service Desk Analyst / Batch Operator within their IT Service department. The successful candidate will possess strong personal and communication skills, a desire to improve processes, and the technical ability to implement those improvements. This role involves the day-to-day resolution of support requests from users located both on the Isle of Man and internationally, ensuring that critical systems are operational for the growing business. Key responsibilities include providing first- and second-line Service Desk support, addressing incidents, and fulfilling service requests raised by users across seven countries. Interaction with technical teams and suppliers is necessary to ensure a prompt restoration of service. The successful candidate will also provide out-of-hours Batch Operator support as per the rota, and will be responsible for maintaining knowledge articles and policy documentation. General IT duties such as equipment relocation and software installations will also be part of the role. Click here to read more
Our client is seeking an enthusiastic Transformation Officer to join their team on a permanent basis. This role involves assisting with driving organisational change across the Trust Group through the enhancement of processes via technology. The successful candidate will focus on managing data processes while considering AI and automation, assisting with IT projects, and providing operational support to project leaders. Click here to read more
Our client is seeking an Enterprise Solutions Product Manager responsible for designing, developing, and delivering innovative technology solutions for business, government, and enterprise customers across the CIIM region. This role focuses on creating integrated, outcome-driven solutions combining connectivity, cloud, cybersecurity, data centre, collaboration, and emerging AI capabilities. You will work closely with Enterprise Sales, Professional Services, CTIO, Marketing, Finance, and technical partners to shape enterprise value propositions, build commercially compelling offers, and ensure solutions are delivered excellently from concept through to in-life management. This role is central to helping our client grow in strategic segments by delivering modern ICT solutions that solve real customer problems and support digital transformation. Click here to read more
Our client is seeking an Enterprise Solutions Product Manager responsible for designing, developing, and delivering innovative technology solutions for business, government, and enterprise customers across the CIIM region. This role focuses on creating integrated, outcome-driven solutions combining connectivity, cloud, cybersecurity, data centre, collaboration, and emerging AI capabilities. You will work closely with Enterprise Sales, Professional Services, CTIO, Marketing, Finance, and technical partners to shape enterprise value propositions, build commercially compelling offers, and ensure solutions are delivered excellently from concept through to in-life management. This role is central to helping our client grow in strategic segments by delivering modern ICT solutions that solve real customer problems and support digital transformation. Click here to read more
Our client is seeking an Enterprise Solutions Product Manager responsible for designing, developing, and delivering innovative technology solutions for business, government, and enterprise customers across the CIIM region. This role focuses on creating integrated, outcome-driven solutions combining connectivity, cloud, cybersecurity, data centre, collaboration, and emerging AI capabilities. You will work closely with Enterprise Sales, Professional Services, CTIO, Marketing, Finance, and technical partners to shape enterprise value propositions, build commercially compelling offers, and ensure solutions are delivered excellently from concept through to in-life management. This role is central to helping our client grow in strategic segments by delivering modern ICT solutions that solve real customer problems and support digital transformation. Click here to read more
Our client is looking for a Head of Enterprise Solutions responsible for building and leading a next-generation enterprise solutions capability. This role involves integrating solution design, product strategy, consulting, and technical leadership into a cohesive team. The position will shape and deliver the enterprise solutions portfolio across connectivity, cybersecurity, cloud, data centre, collaboration, networking, and emerging AI capabilities. This transformational leadership role requires a blend of strategic vision, commercial acumen, and deep technology expertise. The successful candidate will drive solution-led growth, accelerate digital transformation for customers, and position our client as the trusted technology partner for businesses and government across the islands. Click here to read more
Our client is looking for a Head of Enterprise Solutions responsible for building and leading a next-generation enterprise solutions capability. This role involves integrating solution design, product strategy, consulting, and technical leadership into a cohesive team. The position will shape and deliver the enterprise solutions portfolio across connectivity, cybersecurity, cloud, data centre, collaboration, networking, and emerging AI capabilities. This transformational leadership role requires a blend of strategic vision, commercial acumen, and deep technology expertise. The successful candidate will drive solution-led growth, accelerate digital transformation for customers, and position our client as the trusted technology partner for businesses and government across the islands. Click here to read more
Our client is looking for a Head of Enterprise Solutions responsible for building and leading a next-generation enterprise solutions capability. This role involves integrating solution design, product strategy, consulting, and technical leadership into a cohesive team. The position will shape and deliver the enterprise solutions portfolio across connectivity, cybersecurity, cloud, data centre, collaboration, networking, and emerging AI capabilities. This transformational leadership role requires a blend of strategic vision, commercial acumen, and deep technology expertise. The successful candidate will drive solution-led growth, accelerate digital transformation for customers, and position our client as the trusted technology partner for businesses and government across the islands. Click here to read more
Our client is seeking to recruit an experienced Senior IT Consultant to join their Service Delivery team, which is responsible for providing outsourced IT support. This role is critical to ensuring the effective and continuous provision of support to a diverse range of clients. The successful candidate will be tasked with resolving technically challenging, time-sensitive, and high-priority tickets in accordance with established KPIs and SLAs. As a Senior Consultant, the ideal candidate will bring experience in managing complex environments, specialising in Microsoft 365 and cloud technologies. The day-to-day responsibilities will involve administering Office 365, Azure, MFA, and Windows Server, including Active Directory, Exchange, and SQL. Additionally, a confident use of ticketing systems, firewall management (SonicWall, Ubiquiti), and Wi-Fi support will be essential, accompanied by a solid understanding of networking fundamentals. Furthermore, as a senior team member, the consultant may lead project delivery, necessitating both technical proficiency and strong business acumen. Click here to read more
Our client is seeking a CRM Manager to join their team, working 37.5 hours per week. The role can be based in Guernsey, Jersey, or the Isle of Man. The CRM Manager will be responsible for the performance of the existing customer base, focusing on customer retention, value growth, and satisfaction maximisation. This crucial position blends data insight, commercial acumen, and customer understanding to drive the retention and growth parts of the company’s strategy, contributing significantly to long-term success. Click here to read more
Our client is seeking a CRM Manager to join their team, working 37.5 hours per week. The role can be based in Guernsey, Jersey, or the Isle of Man. The CRM Manager will be responsible for the performance of the existing customer base, focusing on customer retention, value growth, and satisfaction maximisation. This crucial position blends data insight, commercial acumen, and customer understanding to drive the retention and growth parts of the company’s strategy, contributing significantly to long-term success. Click here to read more
Our client is seeking a CRM Manager to join their team, working 37.5 hours per week. The role can be based in Guernsey, Jersey, or the Isle of Man. The CRM Manager will be responsible for the performance of the existing customer base, focusing on customer retention, value growth, and satisfaction maximisation. This crucial position blends data insight, commercial acumen, and customer understanding to drive the retention and growth parts of the company’s strategy, contributing significantly to long-term success. Click here to read more
Our client is seeking an IT Senior Internal Audit Manager to join their Internal Audit department. This permanent position involves planning, executing, and overseeing risk-based IT audits while ensuring compliance with internal policies, regulatory requirements, and industry best practices. The role requires a strategic thinker who can identify and assess technology and cyber risks, as well as implement effective internal controls and governance frameworks. You will be responsible for fostering relationships with key stakeholders and providing insight on business processes to drive improvement and compliance within the organisation. Additionally, this role offers a unique opportunity to influence and shape the future of the internal audit function. Click here to read more
Our client is seeking an experienced and strategic Infosec Ops Senior Technical Analyst to join their team. In this pivotal role, you will play a key part in defending the organisation's critical assets and data. You will be responsible for owning and enhancing key security functions, serving as a subject matter expert, and driving the maturation of the overall security posture. This role involves enhancing security operations, leading incident response efforts, and mentoring fellow team members. It is an excellent opportunity for a seasoned professional looking to make a significant impact in a growing team. Click here to read more
Our client is seeking a Cyber Security Analyst to safeguard their computer networks and systems from cyber threats and unauthorised access. The role involves monitoring networks, detecting security threats, analysing alarms, and reporting on various incidents. The successful candidate will possess technical skills in cybersecurity, as well as strong analytical and communication abilities, enabling them to effectively manage pressure situations and restore system operations. Click here to read more
Our client is seeking a dedicated IT Service Desk professional to join their team. This role will be full-time, with the expectation of supporting users and ensuring timely resolution of technical issues. The successful candidate will be integral in maintaining a seamless IT experience across the organisation. Click here to read more
Our client is seeking a Risk and Operations Developer to join their team, with the opportunity to work on a permanent or temporary basis. This role is essential as the client manages a significant amount of data housed in various systems and locations. To effectively access this data, candidates will require a blend of understanding, knowledge, and skills across multiple areas and systems. The client currently operates three separate instances of Customer Relationship Management (CRM) systems: Core, Online Submissions, and the PQ Portal. In adherence to best practices, the client aims to implement updated versions of these CRM systems by 2026, which involves addressing several critical data challenges in advance of the upgrade. Additionally, there are existing gaps in data collection and storage methods that need resolution to improve effective supervision in key domains, including fund supervision and the provision of timely management information regarding authorisations. Click here to read more
Our client is seeking a Feature Analyst who will play a crucial role in delivering value through effective collaboration within the feature team and with key stakeholders. This full-time position offers the opportunity to influence business outcomes by ensuring that all requirements are aligned with overarching business value. The successful candidate will be responsible for maintaining clarity around project requirements, thus enabling the feature team to implement solutions effectively. You will engage closely with cross-functional teams, helping to bridge gaps between product management, UX, and technology. You will have the chance to work on projects that matter, contributing to tangible outcomes for both the business and its clients. The ideal candidate will need to possess a strong background in information technology, along with hands-on experience in requirement gathering and documentation. This is an exciting opportunity for someone eager to make a significant impact within a supportive team. Click here to read more
Our client is seeking a Senior Associate - Power Platform Developer to support their growing team. This role is full-time with contracted hours of 37.5 per week. As part of the Advisory practice, the successful candidate will collaborate with an experienced team to identify and fulfil client requirements, ensuring that value is provided for their investment. Working closely with clients, the candidate will engage in a variety of projects and build strong business relationships across the region. This position offers the unique opportunity to contribute to strategic initiatives within a smaller, agile department. Over time, there is the potential to be a trusted business advisor, managing projects and leading a team. The role is ideal for someone with a strong background in database technologies and a passion for delivering innovative solutions.
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Our client is seeking a talented IT Application Engineer to join their dynamic team on a full-time, permanent. This exciting opportunity is pivotal in delivering exceptional support and operational management of their IT applications and services. You will play a vital role in enhancing customer experiences through the effective implementation, monitoring, and management of IT solutions, ensuring high levels of customer satisfaction throughout the entire project lifecycle. Click here to read more
Our client is seeking a Senior Associate - Power Platform Developer to support their growing team. This role is full-time with contracted hours of 37.5 per week. As part of the Advisory practice, the successful candidate will collaborate with an experienced team to identify and fulfil client requirements, ensuring that value is provided for their investment. Working closely with clients, the candidate will engage in a variety of projects and build strong business relationships across the region. This position offers the unique opportunity to contribute to strategic initiatives within a smaller, agile department. Over time, there is the potential to be a trusted business advisor, managing projects and leading a team. The role is ideal for someone with a strong background in database technologies and a passion for delivering innovative solutions. Click here to read more
Our client is seeking an experienced and visionary Automation Platform Owner to lead the development, governance, and strategic evolution of their enterprise low-code application platform. The role is a full-time position based in London or Jersey, with the opportunity to make a significant impact on digital transformation initiatives. The ideal candidate will possess deep expertise in solution architecture and hands-on experience with platforms such as Neptune DX, Appian, and Salesforce. You will drive the deployment of scalable, secure, and user-centric digital solutions while managing vendor relationships and ensuring compliance with platform governance. This position encompasses overseeing platform support and incident resolution, as well as monitoring platform health, making it a critical role in the organisation’s technology landscape. This is a unique chance to be part of a progressive team committed to delivering innovative solutions that align with business goals. Click here to read more
Our client is seeking a skilled Senior Operations Engineer to join their dynamic Cloud Services team in either Guernsey, Jersey, or the Isle of Man. This is a full-time position with a contract length as needed, working 37.5 hours per week. The successful candidate will take the lead in providing operational support for the hardware and software technologies that host cloud services. In this role, the individual will be responsible for ensuring an exceptional customer experience by managing communications, resolving incidents, handling customer requests, and implementing service improvements. Additionally, the Senior Operations Engineer will maintain compliance with vendor solution releases and address identified security threats. The client values individuals passionate about innovative technologies and offers global opportunities for personal development in a supportive team environment. Click here to read more
Our client is seeking an experienced and proactive Risk, Regulation, and FinTech Consultant to join their growing team. This role is based in Jersey/Guernsey and offers a unique opportunity to work with a wide variety of clients in the financial services industry. The successful candidate will be responsible for advising clients on complex regulatory landscapes, managing project teams, and ensuring compliance with financial crime regulations. This is an exciting opportunity to be involved in high-profile projects, ranging from financial technology implementation to risk management. Click here to read more
Our client is seeking an experienced and proactive Risk, Regulation, and FinTech Consultant to join their growing team. This role is based in Jersey/Guernsey and offers a unique opportunity to work with a wide variety of clients in the financial services industry. The successful candidate will be responsible for advising clients on complex regulatory landscapes, managing project teams, and ensuring compliance with financial crime regulations. This is an exciting opportunity to be involved in high-profile projects, ranging from financial technology implementation to risk management. Click here to read more
Our client is seeking a dedicated Service Desk Engineer to join their team based in Guernsey. In this full-time position, you will play a crucial role in providing exceptional IT support services to a range of existing clients. Reporting to the Head of Department, you will primarily support clients remotely from the Guernsey office and may be required to assist onsite as needed. The ideal candidate will possess technical proficiency and outstanding interpersonal skills, demonstrating the ability to work both independently and collaboratively within a team. Click here to read more
Our client is seeking an experienced Senior Associate in Change Management to play a vital role within their Transformation and Technology Pillar. This full-time position, contracted for 37.5 hours per week, focuses on driving successful digital transformation initiatives. The ideal candidate will work closely with diverse project teams, ensuring seamless adoption of new systems and processes, while promoting a culture of innovation and collaboration. Click here to read more
Our client is seeking a Senior Associate to join their Risk, Regulation, and FinTech team. This role involves providing regulatory compliance advice, risk management solutions, and business transformation support to financial services clients. The successful candidate will work across various industry sectors, with a primary focus on financial services, helping clients navigate regulatory landscapes, enhance internal controls, and implement technology-driven solutions. Click here to read more
Our client is seeking a Senior IT Infrastructure Administrator to deliver infrastructure support while acting as the technical lead for deployed IT services across the business. This is a full-time role that involves designing, implementing, deploying, and documenting new infrastructure solutions in line with the overall IT and company strategies. The role requires a proactive and solutions-focused professional who can support business operations through high-quality service delivery and technical leadership. Click here to read more
Our client is seeking a SharePoint / Modern Workplace Consultant to join them on a permanent, full-time basis in Guernsey. This is a technical consulting role focused on modernising client environments through SharePoint Online and the broader Microsoft 365 stack. The successful candidate will lead SharePoint migrations, design intranet and collaboration solutions, and implement optimised content structures to enhance digital workplace performance. This position suits an experienced consultant with a strong foundation in SharePoint architecture, Microsoft 365 tools, and stakeholder engagement. Click here to read more
Our client is seeking a Process Automation Specialist to develop and support the Enate workflow system to meet the needs of business stakeholders. This full-time role involves supporting prioritisation, resolving Level 3 production issues, enhancing product functionality, and providing training on the system. The specialist will also contribute to technical initiatives, ensuring optimal use of the Enate workflow solution while adhering to IT processes and governance standards. Click here to read more
Our client is seeking a Technical Specialist to join their newly established Technology Supervision Unit within the supervisory area of the organisation. This role involves providing technical support, resources, and advice across supervisory and policy divisions. The role focuses on industry use of advanced technologies, including AI tools, Blockchain, Compliance Screening Systems, Cyber Security Systems, and traditional Data Management tools and Systems Architecture. This is a dynamic position where supervision, both on-site and off-site, will remain a core component.
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Our client is seeking a Senior Analyst to join their Financial Crime Division (FCD), focusing on the supervision of firms subject to the Bailiwick’s financial crime regime. The FCD employs a risk-based approach, prioritising high-risk entities and engaging in on-site assessments, thematic reviews, and offsite supervision. This role includes analysing financial crime risks, reviewing compliance frameworks, and contributing to the development of regulatory policies. The successful candidate will play a vital role in maintaining the Bailiwick’s international reputation and supporting innovation within the financial services sector.
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Our client is seeking a Senior Business Analyst to support the Executive Committee, senior members of the business, central service functions, corporate parent stakeholders, and third parties. This role partners with business customers across the Captive and Commercial segments to identify, shape, and deliver fit-for-purpose solutions that meet business needs and drive measurable value. You will play a key role in standardising new business processes and enabling successful change initiatives. This full-time position requires excellent stakeholder management skills and a strong understanding of business processes and systems. Click here to read more
Our client is seeking a skilled Field Photocopier Service Engineer. This is a full-time role, 5 days a week from 8.30 am to 5 pm, with a competitive salary based on experience. You will be responsible for servicing and maintaining a variety of photocopier brands and ensuring excellent customer service.
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Our client is seeking an IT professional to join their organisation on a permanent, full-time basis. This role offers the opportunity to work within a dynamic environment, supporting the business with a range of IT functions including system support, troubleshooting, infrastructure maintenance, and process improvement. The successful candidate will play a key role in ensuring the smooth operation of IT services across the business. Click here to read more
Our client is seeking an IT Engineer at any level, from Junior to Senior, to join their team on a permanent full-time basis. This role involves providing on-site support and training while working closely with technicians to assist existing, new, and third-party clientele. You will build strong relationships with both internal and external customers, ensuring high-quality IT support and service delivery. Click here to read more
Our client seeks a Network and Infrastructure Engineer to support clients across the Channel Islands and the UK. This full-time role involves resolving IT issues, managing Windows environments, virtualisation technologies, and network infrastructure while collaborating with senior consultants to develop technical skills. Click here to read more
Our client is seeking a Computer Engineer to join their team on a permanent basis. This is a full-time role suited to a candidate with 2–3 years’ experience working with VMware or who holds VMware Certified Professional (VCP) status. The position offers the opportunity to work with a respected employer in a technical environment, supporting and enhancing infrastructure services. Click here to read more
Our client is seeking a temporary IT Service Desk Analyst / Batch Operator for a 6-month fixed-term contract within their IT Service department. The successful candidate will possess strong personal and communication skills, demonstrating a desire to improve processes and the technical acumen to implement enhancements. The role includes the daily resolution of support requests from users both locally on the Isle of Man and internationally, ensuring that the most critical systems are operational to support the growing business. Key responsibilities include providing first- and second-line Service Desk support, addressing incidents, and fulfilling service requests from users across seven countries, while liaising with technical teams and suppliers to ensure swift restoration of service. The role will also involve providing out-of-hours Batch Operator and other operational support on a rota basis. Furthermore, the successful candidate will be tasked with maintaining knowledge articles and policy documentation to the required standards, along with performing general IT duties such as equipment relocation and hardware upgrades. The ability to work independently and collaboratively within a team is essential for this role. Click here to read more
Our client is seeking a Risk and Operations Developer to join their team, with the opportunity to work on a permanent or temporary basis. This role is essential as the client manages a significant amount of data housed in various systems and locations. To effectively access this data, candidates will require a blend of understanding, knowledge, and skills across multiple areas and systems. The client currently operates three separate instances of Customer Relationship Management (CRM) systems: Core, Online Submissions, and the PQ Portal. In adherence to best practices, the client aims to implement updated versions of these CRM systems by 2026, which involves addressing several critical data challenges in advance of the upgrade. Additionally, there are existing gaps in data collection and storage methods that need resolution to improve effective supervision in key domains, including fund supervision and the provision of timely management information regarding authorisations. Click here to read more
Showing jobs 1 to 42 of 42.
