Job search

A new opportunity has arisen for a Trainee IT Systems Analyst / Tester to join our client’s busy IT Systems Analysis and Testing team, on a permanent basis. The successful candidate will be an inquisitive thinker and be able to follow process and procedure guides to build up their skillset, and to integrate in a team of like-minded people and strive to take on the role of analysing and testing software upgrades across their diverse range of systems. This position will provide the first steps to a career in software testing with full training and support provided to the successful candidate!

An exciting opportunity has arisen for an enthusiastic and motivated individual with 5+ years’ experience to join our client’s busy IT Systems Analysis and Testing team, on a permanent basis. This role will suit a candidate who is ready to take on the role of analysing and testing software upgrades across their diverse range of systems, as well as supporting staff using these vital systems. Reporting to the System Analysis and Testing Team Leader, the successful candidate would be a committed team player with excellent attention to detail and communication skills.

Our client is seeking a Service Desk Manager to help oversee a young, dynamic and highly valued team, on  a permanent basis, to provide day-to-day management as well as mentoring and acting as a role model. Duties will include being first point of contact for major incidents, managing team schedules and resource capacity for each shift to ensure workload is evenly distributed, ensuring service desk KPIs and metrics are measured to by the team and reviewing incidents and service requests to ensure continual improvement. If you have 5+ year’s prior experience managing a team in a Service Desk/ IT capacity, believe in collaborative working, and want to be part of a business that truly sees the importance of technology, our client would love to hear from you!

Itchyfeet are working on a fantastic new opportunity for an Associate, to join our client’s Innovation Hub team, on a permanent full-time basis. You will responsible for the development and implementation of evidence and data-led legislation, policies, procedures and guidance. This role would suit a candidate with a background in financial services, understanding and practical experience of regulatory processes as well as experience or knowledge of innovation or technology. Excellent communication skills both written and verbal are essential, along with the ability to build strong relationships and be comfortable discussing and presenting topics related to emerging technologies with a wide range of internal and external stakeholders.  

Itchyfeet Recruitment are working on a fantastic new entry level opportunity for a Junior IT Support Analyst, to join their friendly IT department, on a permanent full-time basis. You will assist the Service Desk in providing efficient and valuable technical assistance on computer systems across all the firm’s jurisdictions, answering queries on technical issues and offering advice to solve them. The ideal candidate will have a good secondary education, a keen interest in IT with a willingness to learn. The ability to communicate effectively to understand the problem and explain its solution is also essential to this role.

Our client is seeking an IT Support Engineer to join their small team on a permanent full-time basis. You will provide a high level of customer service and offer a varied range of IT Support to both technical and non-technical clients. Duties will include providing 1st/2nd line Helpdesk support, answering support queries via phone and email, resolving complex technical issues, managing security and managing projects. The successful candidate will have 5+ years’ experience in a 3rd Line Helpdesk Support or similar role, extensive knowledge of Windows 10 operating systems, Server 2016 & 2019, SQL, On Premise 2013/2016 Exchange and Office 365 and be able to use the Mitel 3300 Telephone System.

Our client is seeking a Service Desk Analyst, to join their friendly team on a permanent full-time basis, operating on shift rotation covering core hours of 8am – 6pm. Duties will include being the first point of contact technical support for all IT related requests, providing first line support and assistance with second line support where possible and working collectively with senior members of the team and other service areas to resolve issues, eradicating the requirement to escalate issues. You will also periodically travel to secondary local site and other offices to deliver support. The successful candidate will have 2+ years’ experience in professional services environment, preferably in a technical support role. You will also desirably have an understanding of software such as Active Directory, Citrix, Mobile Iron and iManage Document Management System, however this is not essential.

Do you have excellent personal/communications skills, and technical expertise across Engineering, Transformation and Analytics & Reporting? Are you ready for your next challenge? If so, our client is seeking a Data Lead to join their team, on a permanent full-time basis. The ideal candidate will have demonstrable experience/ proven track record of converting strategy into action, the ability to utilise a range of tools such as the Microsoft suite (SSMS, SSRS, Power BI, Excel, Alteryx) and Architecture tools (Ardoq, Visio) along with understanding/applying performance monitoring using SQL based tools.

Do you have a minimum of one years’ experience in a software testing role, or, experience in any operational area of an International Life Assurance organisation? If so, this role may suit you! Our client is seeking two Test Analysts to join their team, on a permanent full-time basis. You will provide quality assurance services for company Websites, as well as create the most relevant test coverage based on product risks and the appropriate functional and non-functional quality characteristics. This role would best suit a proactive team player passionate about software testing who can build positive relationships. If you are a curious person willing to improve your skills and expand your knowledge then our client would love to hear from you!

As Data Analyst, you will collaborate with key users within a corporate, trust, tax, accounting and fund administration business, using data and insights to realise value from the system to drive effective operation, efficiency, accuracy and risk mitigation, on a permanent full-time basis. You will be part of the business intelligence team and manage report requests from users across the group whilst working with the Business Intelligence Officer to continue to grow the data warehouse and data sources. If you are a methodical individual with strong analytic, research and critical thinking skills, including the ability to understand and interpret relevant data to drive business change and experience with Microsoft SQL server, get in touch!

Itchyfeet are working on an exciting opportunity for a Consultant with excellent communication skills and IT understanding to join their team, on a permanent basis, to be responsible for delivering training and consultancy for ALX Training. You will support client interactions, building new relationship and developing existing ones. In addition, you will support the design of new courses and services. The successful candidate will hold a degree or equivalent, have  experience of delivering training & consultancy services online, in the classroom and on a 1-1 basis, expertise in Business productivity applications such as M365, CRM & Practice Management Software along with experience of working within a variety of organisations and understanding how software plays a part across departments and functions.

Our client is seeking a Cyber Security Engineer with extensive experience in a broad spectrum of cyber security to join their team, on a permanent full-time basis. You will have the opportunity to add value to their clients by directly liaising with them to build their security posture and develop a holistic security strategy. You will have an excellent understanding of offensive and defensive security frameworks, including experience in public speaking engagements, providing expert opinions, and conducting structured training courses internally as well as to their clients, both at a technical and at a board level.

Are you a Senior / Service Desk Analyst with 2+ years’ experience in a similar role with a keen interest and background education in technology? If so, this could be the next permanent full-time career step for you! You will provide first and second level technology support to internal staff, to process requests for technology services of all kinds, and fulfil a range of administration duties that combine to provide a high level of customer service for all technology systems. The suitable candidate will have knowledge of systems such as MS Windows 10, Active Directory, MS Exchange, iManage Work DMS and Mimecast. You will be a confident individual with good communication skills, demonstrable enthusiasm when dealing with user problems and able to work under pressure. Some weekend work or out of hours duty rota work for urgent issues will be required from time to time.

Do you have 5+ years’ experience as a Technical Project Manager within Information Technology? Are you ready for your next challenge? If so, our client is seeking a Technical Senior Project Manager to join their team, on a permanent basis, to manage, lead and direct large complex end-to-end technology initiatives across the Group’s International business, including programmes/projects involving the wider Group IT function. The ideal candidate will have experience of formal project management methodologies ie Prince2, Agile PM / SCRUM / KANBAN, PMP and hold a professional qualification.

Our client is seeking a Service Manager to join their team, on a permanent full-time basis, to provide service management leadership and be accountable for customer satisfaction within the company client base. You will hold a portfolio of Tier 1 and Tier 2 customers, and meet on an agreed meeting schedule and perform service management reviews, including reporting, minuting the meetings and tracking actions. You will also deal with logged faults or escalations on behalf of the customer, ensuring the appropriate engineering resource is providing effective customer updates. The successful candidate will understand licence and regulatory rules of a telecoms business and have experience in dealing directly with customers by showing them excellent customer service. Experience in a service management position and performing a similar role in an Enterprise business services company is essential.

The Junior Systems Developer is a newly created role in which you will be a part of a small, dedicated IT team who support colleagues, contractors and clients with access to line of business systems and expanding online client services. The focus of this role is to support the business initiatives through new and existing automation developments. This role will also required you to assist in the management and support of the IT environment, business systems, as well as assisting colleagues in an ever-changing dynamic IT environment. The successful candidate will have excellent IT skills, some understanding or experience in coding, good communication skills with a general understanding and experience using Microsoft Office 365 and Power Platform, however, as this is a development role and all relevant systems training will be provided.

Our client is seeking a pro-active Service Desk Analyst / Associate with 2-3 years’ experience to join their business, on a permanent full-time basis. The primary responsibility will be to support clients remotely. Under direction from the Team lead, you will also respond to support calls, assist end users with the diagnosis and resolution of desktop, network and server issues and take an active role in Service Desk related duties, your target being at least 33% of your time as chargeable to clients. Additionally, you will carry our daily health checks and preventative maintenance checks, support and provide assistance to other service desk team members and be a technical escalation point for tickets as required.

Our client is seeking an IT System Administrator to join their small and friendly close knit team, on a permanent full-time basis. You will  be part of a collaborative team who develop and run the business applications, monitor and manage the interfaces, plan and deploy application releases and change management. Within this challenging, varied and interesting role you will work with an extensive range of technology and advance your skills on both internal and vendor platforms, helping to build, extend and support our client’s IT application portfolio. The successful candidate will have a University Degree in IT, sciences or demonstrable previous relevant experience alongside strong experience with Citrix Application Delivery Controller (ADC) infrastructure and with the management of backup and storage infrastructure. Experience with Veritas Netbackup and NetApp would be desirable.

Our client is seeking a professional who has a deep knowledge of business analysis frameworks and methodologies, including Agile and Waterfall to join their team on a permanent full-time basis. You will be responsible for reviewing, analysing and evaluating business processes and associated systems in order to document requirements and user needs to enable enhancements and modernisation to be delivered across the organisation. Our client would love to hear from you if you are degree educated or equivalent, are detail-oriented with your work, have the ability to impact operations and effect change without being confrontational and have Microsoft Access and / or SQL experience.

Our client’s dynamic and forward-thinking Trainee Development Programme is expertly structured to develop the skills you need to progress your career! You will receive first class training and support, whilst developing your expertise through on the job training underpinned by high quality formal learning. You will be offered professional growth through a structured programme focused on knowledge and skills development, along with a range of placements to choose from which include operations, governance, corporate, private clients and funds. If you are looking for a career with a work life balance which accommodates personal and professional priorities, with the opportunity to work with motivated, inspirational and talented people, then this could be the perfect opportunity for you!

A brilliant opportunity has arisen for an Asset Technical Assistant to join an energy service provider on a permanent full-time basis. You will provide technical support to the Asset Management Team focused around capital project delivery, maintain accurate asset information systems and analyse the performance, integrity, and efficiency of all fixed assets including electrical, instrumentation and control systems under company control. If you have excellent IT skills, an enthusiasm about engineering disciplines and are focused on achieving membership to a relevant professional body alongside brilliant listening, empathic and tactful skills, this could be the role for you! It is desirable that you hold a relevant engineering qualification or STEM undergraduate degree.

Itchyfeet Recruitment are working on a fantastic new position for a Trainee Test Analyst to join our clients’ team on a permanent full-time basis. This is the perfect role for someone starting their journey in the world of software and technology as the opportunity to learn, test techniques, test tools and become a qualified ISTQB Tester will all be provided. You will receive training and have the opportunity to build your skills, both technically and professionally, whilst you assist the testers with writing test cases, test execution, updating of defects and assisting in the delivery of quality software to the firm on time. The successful candidate will hold a relevant Degree such as Computer Science, Engineering, Data Engineering or Similar STEM degree and / or experience working in a professional environment with some technology knowledge and understanding.

In this specialised role you will install, test, and commission Residential services and associated wiring systems, telephones and terminals and train the customers in the use of these systems. In addition to this, you will be required to work at heights in order to install and repair services which will involve climbing poles and the use of ladders in all weather conditions. You will have a basic knowledge of cabling systems and techniques and be able to work at heights in order to install and repair services. You will also have prior experience in a Customer Service or Operational environment, strong analytical and problem-solving skills, including an interest in current and future technology and hold a current category B driving licence. You will be required to join a callout rota in order to provide out of hours cover that includes nights, weekends and Bank Holidays.

Our client is seeking a Technical Support Administrator to join their pro-active and friendly team, on a permanent full-time basis. You will provide technical support to company employees and key data to the business stakeholders whilst working hybrid and closely with the Technical Director and the Business Analyst team. You will be responsible for ensuring that employees have the necessary software tools and technical support to perform their job functions efficiently. You’ll also have responsibility for troubleshooting software issues, answering employee questions, and providing software training when necessary. If you are a customer-focused individual with a passion for helping others and a strong technical background, then get in touch!

A key position has opened in our client’s IT team to support the  Project Manager and senior leads to manage and report against the IT project portfolio delivering to the business. You will support the Client, Enterprise, Data and QA teams within the technology department with the planning and tracking of strategic and business as usual projects across the Group. If you have strong communication skills, the ability to assimilate complex business and technical requirements into a coherent framework, 3-4 years’ experience creating and managing IT management frameworks and experience collaborating with teams and supporting the delivery of project goals, this junior management role could be just for you! This opportunity is offered with a flexible working policy, two days in the office and three WFH.

A key position has opened in our client’s IT team to support the  Project Manager and senior leads to manage and report against the IT project portfolio delivering to the business. You will support the Client, Enterprise, Data, and QA teams within the technology department with the planning and tracking of strategic and business as usual projects across the Group. If you have strong communication skills, the ability to assimilate complex business and technical requirements into a coherent framework, 3-4 years’ experience creating and managing IT management frameworks and experience collaborating with teams and supporting the delivery of project goals, this junior management role could be just for you! This opportunity is offered with a flexible working policy, two days in the office and three WFH.

Do you have a strong understanding of modern web technologies including HTML5, SCSS, and JavaScript, and are you looking for a new challenge? If so, this new permanent vacancy may interest you! As a Full Stack Developer you will assist the Development Manager with all aspects of software design and coding, design, build, and maintain clean, efficient, and reusable code, as well as work on bug fixes and implement new features into the code base. You will be able to demonstrate a strong understanding of a version control system, preferably Git, as of an MVC framework, ideally Ruby on Rails, and JavaScript framework such as React. If you also have the ability to demonstrate good use of initiative, alongside good problem solving skills, then get in touch!

Our client is seeking a Senior IT Service Desk Analyst to join their professional team, on a permanent full-time basis. You will contribute to the smooth running of the IT Service Desk Support team by providing IT service support across all jurisdictions, adhering to IT procedures and standards, whilst being the first point of contact for support or service calls and providing supervision of team members. The successful candidate will have 2+ years’ experience in a similar role, experience with Microsoft Office 365, Windows 10, and iOS based operating systems and exceptional analytical and problem-solving skills.

Do you hold a degree and have 3+ years’ experience in IT? If so, our client is seeking a Junior Feature Analyst, to join their talented motivated team, on a permanent full-time basis. The Feature Analyst is driven by delivering value in the form of business outcomes by collaborating within the feature team and key stakeholders, being responsible for ensuring that requirements map back to the business value and that the entire feature team knows what and how they are implementing towards the desired requirement. If you have 2 years’ experience within business support, then our client would love to hear from you!

Our client is seeking a Network Engineer Infrastructure, Service Management to join their professional team on a permanent full-time basis. You will manage and support the business networking infrastructure, acquiring, designing, implementing and operating the relevant business information technology networking resources Additionally, you’ll support the day-to-day operations of the networking infrastructure, maintaining, and ensuring the security of information technology assets, and planning and testing processes to ensure compliance with system requirements, business objectives, security standards, and other technical requirements. The successful candidate will hold a diploma in information technology, CISCO certification, 8+ years’ experience in technology and operations and knowledge about Azure and working in the Cloud.

Our client is seeking an Application Support Lead to join a pro-active team on a permanent, full-time basis. You will be involved in co-ordinating and overseeing the technical support of a variety of in-house and package application systems delivering essential capabilities for our client’s business. You will primarily work with Data Warehouse and associated systems and processes. In these areas, the role will be direct and hands on, though you will liaise with Cortex as required on deeper technical issues. There is also involvement in generating management information and the work requires liaison with business users and external suppliers. The successful candidate will have 5+ years’ experience of software development in a professional environment, knowledge and skills in systems integration and interfacing and experience of structured testing.

Our client is seeking a Data Steward to join their Master Data Management Ecosystem, at senior associate level, on a permanent basis, to manage and maintain the quality of the master data for all clients and engagements which is pivotal to the functioning of the business. Technology is advancing quickly, and a significant change is expected in how the company manages data, and so your dedicated and skilled team which focuses on this is very important. The four main responsibilities include governance, this ensures data is managed accurately and consistently, the data lifecycle is managed, the ownership model is completed from consumption to contribution and data quality and standards are overseen. You will have drive and resilience, the ability to deal with complex issues, an ability to work effectively as part of a team and have an understanding of data protection risks and how to develop quality solutions.

Our client is seeking a Knowledge Engineer / Legal Technologist to join their Knowledge team, on a permanent full-time basis. The role will focus on providing legal tools which support efficient and effective legal operations. These may be a combination of legal workflows and matter maps, document automation, client portals and knowledge databases. Duties include using Contract Express to automate new documents and maintain existing automated suites of documents, developing online matter maps to support legal teams in the delivery of client work and maintaining the products knowledge base, project documentation and training materials. The ideal candidate will have experience of working in an offshore law firm in a similar role or as a paralegal in a practice area, be commercially aware and client focused and is adaptable and flexible.

Our client is seeking a Test Engineer to join their Quality Assurance team, on a permanent basis, to be responsible for supporting their CI/CD process through testing. As a Test Engineer you will ensure the delivery of quality applications through industry recognised testing methods for their suite of fresh, modern, client reporting, banking, and investment platforms. The ideal candidate will have experience of working as a software tester within the finance or e-gaming sectors, 3+ years’ experience working in a similar role across multiple projects, offshore and in-house, a confidence to work with and express ideas as part of a collaborative and creative team.

Our client is seeking an individual with 1 or 2 years’ experience in IT, preferably in a financial services environment, to join their team on a permanent basis, to enable the business to continue providing excellent client service through the provision of a technical helpdesk which resolves straightforward incidents and requests and coordinates the resolution of more complex tickets. The successful candidate will possess good analytical skills the ability to communicate clearly in presentation & verbal form as well as a willingness to study towards a relevant qualification.

Our client is seeking a Security and Internet Services Technician to join their friendly team, on a permanent full-time basis. Duties will include supporting the management and development of their security and ISP estate, supporting monitoring and alerting tools, liaising with stakeholders and assisting with internal audit and generating reports for both technical and non-technical staff. The ideal candidate will be able to attain and maintain at least one relevant technical professional qualification, understand and comply with the licence and regulatory rules and have a flexible attitude with an enthusiastic and spirited approach to tasks associated with the job.

An excellent opportunity has arisen for a Network Controller to join our client’s friendly team, on a permanent full-time basis. You will ensure the safe control of operations across the gas distribution network and be the technical authority on Network Asset Information Systems (GIS, Network Analysis Synergi and MRPS Risk Model). The successful candidate will have proven and demonstrable experience in a similar role within downstream gas or equivalent sector, experience across Safe Control of Operations (PTW, RO, NRO) and technical knowledge of IGEM Technical Standards. You will also be able to participate in the call out duty rota on a 1 week in every 4 basis. Practical hands-on experience in a downstream gas role would be advantageous.

A varied, interesting and challenging position has arisen to respond to support calls, assist end users with the diagnosis and resolution of desktop, network and server issues, on a permanent full-time basis. You will from time to time, visit client sites and so the ability to work to your own initiative is essential. You will have good knowledge of MS operating systems and software, MS remote desktop services and/or Citrix XenApp and the ability to support MS third-party application software including M365. You will also be familiar with PC / server / printer hardware, Hyper-V and / or VMware  and be able to carry out highly technical health checks, preventative maintenance checks and security work. This is an opportunity not to be missed for someone with 2-4 years’ help desk / IT support experience and a desire to learn and develop within a fast paced industry.

A varied, interesting and challenging position has arisen to respond to support calls, assist end users with the diagnosis and resolution of desktop, network and server issues, on a permanent full-time basis. You will from time to time, visit client sites and so the ability to work to your own initiative is essential. You will have good knowledge of MS operating systems and software, MS remote desktop services and/or Citrix XenApp and the ability to support MS third-party application software including M365. You will also be familiar with PC / server / printer hardware, Hyper-V and / or VMware  and be able to carry out highly technical health checks, preventative maintenance checks and security work. This is an opportunity not to be missed for someone with 2-4 years’ help desk / IT support experience and a desire to learn and develop within a fast paced industry.

Our client is seeking a Scrum Master & Delivery Coordinator to join their Delivery Team, on a permanent full-time basis, to operate at team level as a change agent with a passion for working with people and teams to help them reach their best and deliver the best value for customers. You will encourage your team’s understanding of Agile frameworks and practices whilst supporting them to establish their ways of working. If you hold a relevant qualification within Project delivery, Lean or Scrum frameworks, possess effective communication and facilitation skills, and are articulate with strong verbal & writing skills, then get in touch!

A new and exciting opportunity has arisen for an Account Director, on a permanent basis, to account manage allocated Enterprise customers and act as a key point of contact. You will retain and grow revenues in line with quarterly and annual targets, identify and target new Enterprise customers, develop a lead generation strategy for alternative route to markets, collaborate with business stake holder teams such as, product, marketing, professional services, finance and engineering to meet customer needs. This is a key role, with high expectations to deliver growth revenue in a competitive ever-changing market. This role is based in Guernsey.

Our client is seeking a Business Analyst to join their team on a permanent full-time basis. You will provide business analyst services primarily for development and support of our client’s Information Systems. This is a great opportunity to be part of a large IT team including a mix of helpdesk and infrastructure support officers, developers, business analysts and technical specialists. You will co-ordinate and undertake early user acceptance testing and final user acceptance testing for Information Systems as required, identify test cases, develop test plans and test outcomes. The successful candidate will be able to take responsibility for updating professional and technical knowledge, developing an understanding of regulatory laws, rules, codes and guidance, whilst working towards accreditation required in the role, including professional qualifications where appropriate.

A wonderful opportunity has arisen to work as an Account Director on a permanent full-time basis within a commercial telecommunications business. This position will involve managing allocated corporate accounts as the key point of contact for customers, identifying and prospecting for new business opportunities by phone, email, social media, peer networks and sector specific events, managing and reporting on account performance, developing and presenting strategic account development plans and maintaining and managing internal stakeholders and vendor relationships to develop solutions and sales to budget and time to customer satisfaction. This varied position will cover account management and sales, pre sales, financials, customer satisfaction, sales reporting, sales administration and training. It is essential that you hold a full valid driving license.

Our client is seeking a Senior Security Analyst to join their friendly team, on a permanent full-time basis. The company has significant development work underway to create a fresh, modern, new client reporting and investment platform and their team require an experienced  IT cyber security analyst to assist in supporting this. Duties include the security review of external facing web apps and systems, security review of the company security estate and reviewing and creating reports on incidents and breaches. The successful candidate will have demonstrable experience in a cyber security role, experience in a development or infrastructure role and an understanding of Cyber Essentials, NIST and ISO accreditations.

A new and exciting opportunity has arisen for a Senior Networking Consultant to join our client’s friendly team, on a permanent basis, to be responsible for providing high level technical support to customers, design and maintenance of Network Infrastructures as well as mentoring the NOC engineers as they develop their skills. Whilst this is primarily a technical support role you will be expected to liaise with Vendors and ensure that business remain at the forefront of the Cyber Security and services arena. At times you will visiting clients on site, or helping to resolve client incidents, carry out infrastructure installs or to assist and advise for client IT projects. Some business travel (CI/UK) will also be required. The ideal candidate will have 7+ years of IT experience, in a Senior Network/Infrastructure support role and be ready to hit the ground running.

Our client is seeking a Senior Technician to join their team on a permanent, full-time basis. You will be responsible for taking on escalated issues from a diverse range of clients and systems, providing high level support and consultation to your team and the company client base. Duties include managing client expectations, assisting in the ongoing process of improving customer service and client satisfaction and assisting and upskilling of junior staff. The successful candidate will have 3+ years’ experience in a similar role or hold, or be working towards a degree or masters in an IT related subject, be able to use own initiative to work independently and to solve problems and find better ways of working and are passionate about delivering excellent levels of customer service. If you hold MCSA or equivalent qualification then this would be advantageous.

Itchyfeet are working on a spectacular opportunity for a candidate to act as a Senior member of a Managed Services Team, being responsible for providing high level, technical support to company clients. You will be one of the escalation points for high priority and complex tickets and work closely with the Head of Managed Services to help the team deliver the best results possible with the overall goal of keeping clients happy. Duties also include resolving escalated tickets and providing advanced remote support and high level / complex technical support. The successful candidate will have advanced understanding of operating systems, business applications, printing and network systems, Hyper-V, VMware, Veeam, Sonicwall / firewalls, Microsoft 365, Azure, SQL, Windows servers, Sentinel AV, Duo, Mimecast and general backup systems.

Itchyfeet are working on a spectacular opportunity for a candidate to act as a Senior member of a Managed Services Team, being responsible for providing high level, technical support to company clients. You will be one of the escalation points for high priority and complex tickets and work closely with the Head of Managed Services to help the team deliver the best results possible with the overall goal of keeping clients happy. Duties also include resolving escalated tickets and providing advanced remote support and high level / complex technical support. The successful candidate will have advanced understanding of operating systems, business applications, printing and network systems, Hyper-V, VMware, Veeam, Sonicwall / firewalls, Microsoft 365, Azure, SQL, Windows servers, Sentinel AV, Duo, Mimecast and general backup systems.  

As a Cloud Consultant, you will act as a member of our client’s IT Professional Services team, responsible for providing high level, professional services, on a permanent basis. Using your experience of the full Microsoft 365 suite, you will work closely with clients to ensure their wants and needs are fully understood, taking ownership of the implementation of project delivery. You will also be required to create and deliver scopes of work and solutions to a variety of SME clients. The successful candidate will have great technical ability but equally hold fantastic interpersonal skills to provide first rate customer service. If you are a Consultant with high level experience in Microsoft 365 product stack with a proven record of translating customer requirements and experience in SharePoint sites and data structure design, then get in touch!

As a Cloud Consultant, you will act as a member of our client’s IT Professional Services team, responsible for providing high level, professional services, on a permanent basis. Using your experience of the full Microsoft 365 suite, you will work closely with clients to ensure their wants and needs are fully understood, taking ownership of the implementation of project delivery. You will also be required to create and deliver scopes of work and solutions to a variety of SME clients. The successful candidate will have great technical ability but equally hold fantastic interpersonal skills to provide first rate customer service. If you are a Consultant with high level experience in Microsoft 365 product stack with a proven record of translating customer requirements and experience in SharePoint sites and data structure design, then get in touch!