Showing jobs 1 to 48 of 48.
Itchyfeet has a new senior opportunity for a candidate to be responsible for the management and delivery of our client’s Professional Services and Product Management. You will be responsible for leading and developing these teams with respect to consultancy, sales support, opportunity development, product innovation, operational engineering delivery and ongoing support. Duties include developing the Professional Services ability to provide further presales support in Cybersecurity, Cloud Solutions and Managed ICT Services to grow revenue’s and manage the delivery of technical projects ensuring adherence to project workflow. The successful candidate will have current Communications Manufacturer accreditation or relevant Technical Degree and have a Leadership and Management qualification or Foundation Degree and experience in project and resource management.
A unique opportunity has arisen to join a leading commercial Telecommunications company as a Retail Sales Advisor on a permanent full-time basis, including a Saturday with a day off in the week. The primary purpose of this role is to pro-actively sell products and services, providing customers with guidance and technical support, with excellent customer service. Accountabilities will include but not be limited to maximising sales opportunities whilst ensuring products and services fulfil customers’ requirements, dealing with customer complaints and queries, inspecting and testing faulty equipment and accurately accounting for stock, including loans issued and retrieved and assisting with account enquiries. This role will suit someone educated to GCSE grade C or above in Maths and English, 1-2 years’ sales/retail experience and the ability to operate a number of computer systems.
An amazing opportunity has arisen to join a leading commercial telecommunications company as a Retail Supervisor to work alongside our client’s Retail Manager, to manage retail in-store resources, ensuring staff levels are adequate whilst supervising by example and always portraying a professional image. Our client provides an excellent benefits package which will be provided for the successful candidate who will show excellence in customer service, having experience from working in a retail environment with extensive supervisory and people management skills. You will also understand stock and office management and be agile at communicating with other departments and our client’s customers.
Our client is seeking someone with a broad technical background who has a strong working knowledge across LAN / WAN / WLAN technologies. Key areas of experience include network operation of wired / wireless networks, and configuration and deployment of Cisco and Meraki hardware. The role will predominantly be hands-on, implementing technical solutions for clients designed by Professional Service Consultants whilst also building relationships with clients and demonstrating a high level of customer service. There will also be opportunity for solutions architecture / design within the role and proposal writing. The successful candidate will hold a minimum of CCNA routing and switching qualification, although a CCNP is preferred, alongside 3-7 years’ proven experience of implementing and supporting network solutions based upon Cisco switching & routing and Cisco and Meraki Wireless.
As a Professional Services Engineer you will support and implement solutions based around communication and collaborative systems, and workplace services, on a permanent full-time basis. You’ll work with a team who are committed to defining technical strategy, architecting, designing and delivering end-to-end digital transformation. You’ll demonstrate strong technical competence and business acumen through engaging in technology decision-making discussions related to agility and business value. The ideal candidate will have extensive experience within Microsoft, Intune, SCCM, Enterprise Mobility + Security (EMS) and Teams. Hands on experience with Wires and Wireless networking is essential, along with a professional certification such as MCP, CCNA, CompTIA A+.
A new and exciting opportunity has arisen for an experienced marketer to join our client’s team, on a permanent full or part-time basis, as a Marketing Communications Manager. You will work with the Head of Marketing and broader team to deliver Guernsey focused through the line consumer campaigns that support the consumer business objectives and are aligned to the wider business strategy. The successful candidate will hold a CIM/Degree level qualification and have a proven track record in campaign management, measurement and development. Experience within the telecoms sector is desirable, but a minimum of 5 years marcomms experience is essential. If you are a dedicated and enthusiastic Marketing professional who considers themselves a team player and is comfortable working within a virtual team environment, then get in touch!
A new and exciting opportunity has arisen for an experienced marketer to join our client’s team, on a permanent full or part-time basis, as a Marketing Communications Manager. You will work with the Head of Marketing and broader team to deliver Guernsey focused through the line consumer campaigns that support the consumer business objectives and are aligned to the wider business strategy. The successful candidate will hold a CIM/Degree level qualification and have a proven track record in campaign management, measurement and development. Experience within the telecoms sector is desirable, but a minimum of 5 years marcomms experience is essential. If you are a dedicated and enthusiastic Marketing professional who considers themselves a team player and is comfortable working within a virtual team environment, then get in touch!
Itchyfeet has a fabulous new opportunity for a candidate to be responsible for the active management and development of our client’s security and ISP estate. You will manage internal security technology and tools, ISP environments including AAA, DNS and Linux operating systems and monitor identity and access management. The successful candidate will have experience in administering Linux Operating systems, using orchestration tools such as Ansible and writing code such as Python / JSON. The candidate will configure and maintain security technology such as Firewalls, EDR, IPS, Log correlation and SIEM. You’ll ideally hold a qualification in computer science and an IT or Cybersecurity accreditation / Network, Firewall or IT accreditation. Additionally, you will be required to join a callout rota in order to provide out of hours cover that includes nights, weekends and Bank Holidays.
Itchyfeet has a fabulous new opportunity for a candidate to be responsible for the active management and development of our client’s security and ISP estate. You will manage internal security technology and tools, ISP environments including AAA, DNS and Linux operating systems and monitor identity and access management. The successful candidate will have experience in administering Linux Operating systems, using orchestration tools such as Ansible and writing code such as Python / JSON. The candidate will configure and maintain security technology such as Firewalls, EDR, IPS, Log correlation and SIEM. You’ll ideally hold a qualification in computer science and an IT or Cybersecurity accreditation / Network, Firewall or IT accreditation. Additionally, you will be required to join a callout rota in order to provide out of hours cover that includes nights, weekends and Bank Holidays.
In this specialised role you will install, test, and commission Residential services and associated wiring systems, telephones and terminals and train the customers in the use of these systems. In addition to this, you will be required to work at heights in order to install and repair services which will involve climbing poles and the use of ladders in all weather conditions. You will have a basic knowledge of cabling systems and techniques and be able to work at heights in order to install and repair services. You will also have prior experience in a Customer Service or Operational environment, strong analytical and problem-solving skills, including an interest in current and future technology and hold a current category B driving licence. You will be required to join a callout rota in order to provide out of hours cover that includes nights, weekends and Bank Holidays.
A brilliant opportunity has arisen to work as a Retail Sales Consultant on a full-time, permanent contract. The role will have you providing an efficient, professional sales and support service to customers looking to purchase products and services sold by the company including mobile and residential fixed services. This is a strongly customer-focused role, in which training will be provided on areas such as licence and regulatory rules applying to the position, retail policies, processes and procedures and security awareness. It is essential for the applicant to have good personal presentation, good verbal communication skills, previous sales experience and an enthusiasm for technology. If you are a self-motivated individual who can work as part of a team or on your own, get in touch as our client would love to hear from you!
A new and exciting opportunity has arisen for a Head of Procurement & Governance to support our client’s strategy by developing key supplier and stakeholder relationships to meet the current and future needs of the Group, by driving value through these partnerships, combined with defining and developing a governance framework that is proportionate to the evolving business. You will develop and manage the procurement strategy to support the business to control costs and ensure a robust supply chain. This role involves developing and implementing strategies, policies & systems, and ensuring processes & investment plans are aligned to company strategic objectives. If you have substantial knowledge and experience of a procurement and governance role, or similar, within a commercial environment, then get in touch!
Our client is seeking three Customer Support Officers to work either full time 37 hours a week, or part time 25 hours per week, on a shift rota basis to include evenings, weekends and bank holidays. This permanent position will require you to assist customers with general / technical enquiries by providing support on products and services including Sales, Service, Provisioning, Billing, Payments, Faults, Assist Conference Bureau and Mobile helpdesk. You will be required to provide technical support on fault finding on mobile/broadband services and work with the engineering teams to resolve faults. The successful candidates will provide routine administration to registrations, data input and maintenance as well as reporting. You will have an excellent telephone manner, listening skills and experience of Customer Service and strong technical knowledge to support broadband, mobile and home phone problem solving.
Our client is seeking three Customer Support Officers to work either full time 37 hours a week, or part time 25 hours per week, on a shift rota basis to include evenings, weekends and bank holidays. This permanent position will require you to assist customers with general / technical enquiries by providing support on products and services including Sales, Service, Provisioning, Billing, Payments, Faults, Assist Conference Bureau and Mobile helpdesk. You will be required to provide technical support on fault finding on mobile/broadband services and work with the engineering teams to resolve faults. The successful candidates will provide routine administration to registrations, data input and maintenance as well as reporting. You will have an excellent telephone manner, listening skills and experience of Customer Service and strong technical knowledge to support broadband, mobile and home phone problem solving.
Our client is seeking three Customer Support Officers to work either full time 37 hours a week, or part time 25 hours per week, on a shift rota basis to include evenings, weekends and bank holidays. This is a permanent role where candidates will be required to assist customers with general / technical enquiries by providing support on products and services including Sales, Service, Provisioning, Billing, Payments, Faults, Assist Conference Bureau and Mobile helpdesk. You will additionally provide technical support on fault finding on mobile / broadband services and work with the engineering teams to resolve faults. The successful candidate will provide routine administration to registrations, data input and maintenance as well as reporting. You will have an excellent telephone manner, listening skills and experience of Customer Service and strong technical knowledge to support broadband, mobile and home phone problem solving.
Our client is seeking three Customer Support Officers to work either full time 37 hours a week, or part time 25 hours per week, on a shift rota basis to include evenings, weekends and bank holidays. This is a permanent role where candidates will be required to assist customers with general / technical enquiries by providing support on products and services including Sales, Service, Provisioning, Billing, Payments, Faults, Assist Conference Bureau and Mobile helpdesk. You will additionally provide technical support on fault finding on mobile / broadband services and work with the engineering teams to resolve faults. The successful candidate will provide routine administration to registrations, data input and maintenance as well as reporting. You will have an excellent telephone manner, listening skills and experience of Customer Service and strong technical knowledge to support broadband, mobile and home phone problem solving.
This is a new and exciting technical role providing post-sales consulting, implementation and support in security and networking solutions. The Professional Services Associate Consultant works with clients and partners remotely and/or onsite on engagements of high complexity. The Associate Consultant has demonstrated his/her ability to participate in the success of projects from the pre-sales/scoping phase to project closure. The successful candidate will have acquired their Cisco CCNP routing and switching qualification, have proven experience of implementing and supporting solutions based upon; Cisco Switching, Cisco and Meraki Wireless, and Cisco Routing. The position requires a team player with excellent written and verbal communication skills who can follow a structured approach for designing and implementing solutions.
As a Senior Enterprise Support Engineer you will be a key member of a team being responsible for the operational delivery of our client’s portfolio of enterprise managed services, including but not limited to managed networks, managed firewalls, managed operating systems, and managed cloud services. You will assist in the development of colleagues and deputise for the Enterprise Support Manager as required. You will demonstrate your considerable technical skill set by taking a leading role in the team. You will require 3+ years’ experience in a similar role, technical expertise in Cisco CCNA minimum (CCNP preferred) and Operating systems support (Windows Server, Windows 10/11, CentOS, Ubuntu etc) Active Directory, DHCP, DNS. This role is Mon-Fri working between 07:00 and 18:00, sharing an early/late pattern with other Enterprise Support Engineers, ie 07:00-15:30 or 09:30-18:00.
As a Senior Enterprise Support Engineer you will be a key member of a team being responsible for the operational delivery of our client’s portfolio of enterprise managed services, including but not limited to managed networks, managed firewalls, managed operating systems, and managed cloud services. You will assist in the development of colleagues and deputise for the Enterprise Support Manager as required. You will demonstrate your considerable technical skill set by taking a leading role in the team. You will require 3+ years’ experience in a similar role, technical expertise in Cisco CCNA minimum (CCNP preferred) and Operating systems support (Windows Server, Windows 10/11, CentOS, Ubuntu etc) Active Directory, DHCP, DNS. This role is Mon-Fri working between 07:00 and 18:00, sharing an early/late pattern with other Enterprise Support Engineers, ie 07:00-15:30 or 09:30-18:00.
As a Senior Enterprise Support Engineer you will be a key member of a team being responsible for the operational delivery of our client’s portfolio of enterprise managed services, including but not limited to managed networks, managed firewalls, managed operating systems, and managed cloud services. You will assist in the development of colleagues and deputise for the Enterprise Support Manager as required. You will demonstrate your considerable technical skill set by taking a leading role in the team. You will require 3+ years’ experience in a similar role, technical expertise in Cisco CCNA minimum (CCNP preferred) and Operating systems support (Windows Server, Windows 10/11, CentOS, Ubuntu etc) Active Directory, DHCP, DNS. This role is Mon-Fri working between 07:00 and 18:00, sharing an early/late pattern with other Enterprise Support Engineers, ie 07:00-15:30 or 09:30-18:00.
This is a new and exciting opportunity for trainee candidates to start a 2 year programme that will provide Academy members the opportunity to gain experience in both technical and commercial environments within our client’s telecommunications business. You will gain an understanding of the company as a whole and therefore you will be enables to find out which area you would like to work in as your next career path step. You will split your time across the two years by working in a Customer Support role within the retail team and the Engineering Team. The entry requirements are 5 GCSEs graded C or above, including English, Maths and a Science subject and an advanced level qualification such as A Levels, BTEC or NVQ . It would be advantageous that these advanced level qualifications are IT based. Applicants must also have good communication skills with the willingness to learn and provide excellent customer service.
A brilliant opportunity has arisen for a Retail Sales Advisor to join our client’s team, on a permanent part-time basis, working 30hrs per week on a shift pattern, between the hours of 9am and 5:30pm Monday to Saturday. You will provide an efficient, professional sales and support service to customers looking to purchase products and services sold by the commercial business including Mobile and Residential Services. Ideally, the successful candidate will have previous experience working in a retail or a customer service environment within a telecommunications role. In addition to this, you will have good communication skills, and be self-motivated to work as part of a team with the ability to work alone. If you have an enthusiasm for technology and customer service, this could be the role you have been searching for!
A new opportunity has arisen for a confident Professional Services Consultant to deliver complex enterprise solutions for customers, assisting with the growth of the companies' enterprise business. You will be able to build, grow and own the pre-sales relationship within the sales team, liaising with internal departments and suppliers to deliver network solutions to the target customers. The role will also involve assisting all of the sales team and have the ability to interact with both technical and operational staff at all levels. You must have 7+ years’ demonstrable experience with professional level Mitel qualifications. Sales experience related to telecommunications networks and prior roles in solution consulting and technical architect would be a distinct advantage.
A new opportunity has arisen for a confident Professional Services Consultant to deliver complex enterprise solutions for customers, assisting with the growth of the companies' enterprise business. You will be able to build, grow and own the pre-sales relationship within the sales team, liaising with internal departments and suppliers to deliver network solutions to the target customers. The role will also involve assisting all of the sales team and have the ability to interact with both technical and operational staff at all levels. You must have 7+ years’ demonstrable experience with professional level Mitel qualifications. Sales experience related to telecommunications networks and prior roles in solution consulting and technical architect would be a distinct advantage.
In this varied role you will be responsible for ensuring a great customer experience for consumers and business mobile customers for the life cycle of their service order. This includes service Provisioning for a wide range of customer services including fixed line, broadband and fibre (Retail and wholesale), wholesale WLR and support with business mobile requests and well as handling any enquiries relating to these requests. The successful candidate will have excellent communication skills, the ability to produce accurate and good quality work, whilst also being self-motivated with the ability to work alone and as part of a team.
A new opportunity has arisen for a leading telecommunications company as a Fixed Mobile Convergence Engineer to operate, maintain and optimise the converged fixed mobile network equipment. Responsibilities include but are not limited to resolving customer, roaming partner and network faults, the operation and maintenance of CS vote, packet core and IMS mobile networks and supporting Fixed mobile convergence solutions including FTTP and SIP solutions. The successful candidate will have 2 years’ experience within the telecommunication or related industry and a basic knowledge and understanding of mobile networks with an ongoing willingness to learn. Good written and verbal communication skills are also required, with a flexible approach to work and a self-motivated attitude with the ability to work as part of a cross-functional team.
You will be responsible for the design, commissioning, operation and maintenance of the active equipment in a fibre XGS-PON network and the management systems, in addition to the existing transmission systems. You will also assist the Fixed Mobile Convergence team with new projects and network evolutions. The successful candidate will have an understanding or willingness to understand broadband xDSL and XGS-PON networks, and willingness to support transmission systems such as WDM, SDH, radio links, and submarine cable systems. If you have a flexible approach to work, a desire to learn new technologies both through formal and self-learning and the ability to adapt to an ever changing technical environment, then get in touch!
Our client is seeking a Retail Sales Consultant to join their team, on a permanent part-time basis, working 30 hours per week, to provide an efficient, professional sales and support service to customers enquiring about, and requiring to purchase, products and services, including mobile and residential services. If you have previous sales experience, the ability to deal with and communicate effectively with customers and staff at all levels, good personal presentation along with an understanding of modern retail technology and can demonstrate an interest in current and future technology, then get in touch!
Our client is looking to recruit three Customer Support Officers based on the Isle of Man to work 37 hours a week on a shift rota basis including evenings, weekends and bank holidays. You will assist customers with general and technical enquiries by providing support on products and services including Sales, Service, Provisioning, Billing, Payments, Faults, Assist Conference Bureau and Mobile helpdesk. In addition to this, you will be required to provide technical support on fault finding on mobile and broadband services, as well as working with the engineering teams to resolve faults. Experience of working in a technical role along with excellent customer focus, empathy and experience of working in a customer facing role are essential.
Our client is looking to recruit three Customer Support Officers based in the Guernsey to work 37 hours a week on a shift rota basis including evenings, weekends and bank holidays. You will assist customers with general and technical enquiries by providing support on products and services including Sales, Service, Provisioning, Billing, Payments, Faults, Assist Conference Bureau and Mobile helpdesk. In addition to this, you will be required to provide technical support on fault finding on mobile and broadband services, as well as working with the engineering teams to resolve faults. Experience of working in a technical role along with excellent customer focus, empathy and experience of working in a customer facing role is essential.
Our commercial client seeks a talented service delivery analyst to join their Jersey team to ensure that the highest level of customer service is provided to customers through the company’s “121” phone and email service. In this role which has full training provided, responsibilities will include but not be limited to answering calls and emails in a timely and professional manner, solving as many issues as possible within the first call/email, logging support requests, taking ‘end to end’ responsibility and escalating issues or complaints where necessary. This role would be well suited to someone with excellent communication and customers service skills, who is computer literate, with knowledge of mobile phone technology, terminology and billing. It would be advantageous for the candidate to have a second language.
Are you looking for a fulfilling role in sales, holding several years’ experience with good customer service and communication skills? If so, this brilliant new opportunity will involve the day to day responsibility for maximising the showroom sales revenues and providing an exemplary service to the customer in tele-communications. Daily duties will include, but is not limited to, meeting sales targets, providing high quality levels of customer service selling special promotions, maximising showroom sales and being fully up to date with customer interface processes such as billing, complaint management, customer relationship management and documentation compliance and completion. If you are an enthusiastic hard worker with a “can-do” attitude, get in touch!
Our client is looking to recruit an IT Services Technician to join their busy team, on a permanent full-time basis. You will be required to support the development, management and maintenance of the internal IT systems and networks. Experience in deploying and managing endpoints via SCCM and Microsoft Intune including Hybrid joined devices is required for this role along with experience supporting Office 365, deploying and managing public cloud services within Azure and knowledge of exchange online and Azure Active Directory. If you can produce accurate, good quality work and are self-motivated with the ability to work alone or as part of a team with a flexible attitude, then our client would love to hear from you!
A new and exciting opportunity has arisen for a Residential Network Overhead Technician to join our clients’ team, on a permanent basis. You will be required to do installation of overhead and underground plant including optical network fibre and the installation, reconstruction and maintenance of customer lines. The successful candidate will be technically skilled or able to demonstrate ability and willingness to obtain this level, possess strong analytical and problem solving skills, have an appreciation of the telecommunications market and customer and hold a current Category B driving licence. You will be required to join a callout rota in order to provide out of hours cover that includes nights, weekends and Bank Holidays.
Our client is seeking a pro-active and energetic individual with a driving licence to work as a FTTP Installation Technician on a permanent, full time basis. You will be required to install, test, and commission residential and business fibre broadband services together with associated wiring systems, WiFi routers and terminals. This includes working at heights to install and repair services in adverse weather conditions. The successful candidate will be technically skilled or willing to obtain this level, have strong problem solving and customer service skills, be self-motivated and have a basic knowledge of cabling systems and techniques. Experience in fibre-optic cable handling, fusion splicing and in a customer service or operational environment would be advantageous.
Itchyfeet are working on an exciting hands-on role, which involves implementing technical solutions for clients designed by the Professional Service Consultants whilst also building relationships with clients and demonstrating a high level of customer service. There will also be opportunity for solutions architecture/design within the role and proposal writing. You must have a broad technical background and have a strong working knowledge across LAN/WAN/WLAN technologies alongside 3-7 years’ experience in implementation and support of Cisco and Meraki hardware (switching, routing, firewalls, wireless). If you are a highly organised individual who can demonstrate high levels or accuracy and excellent time management, our client would love to hear from you!
Our client is seeking a pro-active Professional Services Engineer to join their Modern Workplace team, on a permanent full-time basis. You will be responsible for supporting and implementing solutions based around communication and collaboration systems, and workplace services including desktop solutions, collaboration technologies, voice solutions and enablement of secure remote working environments. You will be part of a team of customer-focused professionals who are committed to defining technical strategy, architecting, designing and delivering end-to-end digital transformation. If you have 3-7 years’ experience in a similar role and experience in programmes and software such as Microsoft 365, Azure ATP, DLP, AIP, Group Policy, Exchange, Windows Server OS and Windows Desktops, then get in touch!
Our client is seeking a pro-active and energetic individual with a driving licence to work as a FTTP Installation Technician on a permanent, full time basis. You will be required to install, test, and commission residential and business fibre broadband services together with associated wiring systems, WiFi routers and terminals. This includes working at heights to install and repair services in adverse weather conditions. The successful candidate will be technically skilled or willing to obtain this level, have strong problem solving and customer service skills, be self-motivated and have a basic knowledge of cabling systems and techniques. Experience in fibre-optic cable handling, fusion splicing and in a customer service or operational environment would be advantageous.
Our client is seeking an Enterprise Solutions Product Manager to join their team on a permanent basis. You will be responsible for developing Enterprise Solution products and related technical, operational strategies, planning and delivery phases, pursuing partnerships, and contractual business relationships. In this role, you will also be responsible for identifying, developing and implementing security, cloud and Microsoft services across the CIIM region, managing the lifecycle and catalogue of Enterprise Solution products. If you have a proven track record in understanding and managing products within the cyber security, cloud, CSP, Microsoft services and IT technologies market, then our client would love to hear from you.
Our client is seeking a Fibre Support Lead to join their team on a temporary basis, until December 2026, to support the optimised delivery of fibre installations ensuring that resources meet demand and appointment scheduling is optimised to maintain short-lead times for customers. You will work across teams to support the efficient delivery of fibre services and liaise with internal colleagues and customers to meet those aims as well as working closely with the FTTP Programme, internal Provisioning team and FTTP Installations team. The ideal candidate will be goal focused and collaborative with good interpersonal skills and the drive to help make a positive impact on the FTTP project. The successful candidate will be able to pride themselves on producing accurate, good quality work. This role may suit a PA / Secretary looking for a new challenge or a Customer Service professional looking for that next step!
Our client is seeking a Greeter in their Jersey Retail store working full-time hours, from 25th July - 20th August 2022. You will be required to provide an efficient, professional sales and support service to customers enquiring about, and requiring to purchase, products and services, including mobile and residential fixed services. The successful candidate will have a passion for putting the customer first and have previous sales experience with an understanding of, or interest in mobile technology.
Our client is seeking several Retail Sales Consultants, to join their team, on a temporary full and part-time basis. There is a full-time position starting immediately until end July 2023, and another to start end of September until end April 2023, whilst the part-time role, working 25 hours per week, will start immediately until end January 2023. This will be a great step into the fast paced and ever-changing world of telecoms. The successful candidates will have a friendly and approachable attitude. Ideally, you will have previous experience working in a retail or a customer service environment within a telecommunications role. In addition to this, candidates will have good communication skills, and be self-motivated to work as part of a team but also have the ability to work independently.
Our client is seeking several Retail Sales Consultants, to join their team, on a temporary full and part-time basis. There is a full-time position starting immediately until end July 2023, and another to start end of September until end April 2023, whilst the part-time role, working 25 hours per week, will start immediately until end January 2023. This will be a great step into the fast paced and ever-changing world of telecoms. The successful candidates will have a friendly and approachable attitude. Ideally, you will have previous experience working in a retail or a customer service environment within a telecommunications role. In addition to this, candidates will have good communication skills, and be self-motivated to work as part of a team but also have the ability to work independently.
Do you have customer service experience with an excellent telephone manner? If so, our client is seeking a pro-active individual to join their team on a temporary two month contract, with an immediate start date, to telephone an existing customer base to inform them of new products. It is essential for the candidate to have good spoken language, to be comfortable with talking on the phone, and the ability to take clear notes from calls, logged onto an Excel spreadsheet.
In this 6 month role you will be responsible for ensuring a great customer experience for consumers and business mobile customers for the life cycle of their service order. This includes service Provisioning for a wide range of customer services including fixed line, broadband and fibre (Retail and wholesale), wholesale WLR and support with business mobile requests and well as handling any enquiries relating to these requests. The successful candidate will have excellent communication skills, the ability to produce accurate and good quality work, whilst also being self-motivated with the ability to work alone and as part of a team.
This is a new and exciting fixed term contract until December 2026, to carry out construction/installation/maintenance of underground duct and fibre cables in the Access Network of the Bailiwick of Guernsey, Jersey and IOM, to include the termination and installation of cables at distribution points, fibre nodes, CBT’s and optical mainframes. This role does involve working at heights and underground for installation and repairs and the main duties will include, but are not restricted to, interception and splicing of fibre optic cables, end to end testing, fault tracing and the interpretation of schematics. You will need basic knowledge of cabling systems and techniques, good vision, digital skills, strong analytical and problem solving skills and good interpersonal skills with both internal and external customers. A qualification in computer science or a related field is desirable as is experience or a qualification in electrical/electronic engineering.
Based within the Fibre project team, this brilliant new position as a temporary Installations Scheduler, will be running until December 2026. You will be required to support the optimised delivery of fibre installations ensuring that resources meet demand and appointment scheduling is optimised to maintain short-lead times for customers. You will work across teams to support the efficient delivery of fibre services and liaise with internal colleagues and customers to meet those aims. The successful candidate will have excellent communication and organisation skills, a strong understanding of Microsoft Office suite of products, and be goal focused with the ability to produce accurate and good quality work. Strong customer service skills gained from a previous customer facing role are highly desirable.
Our client is seeking a pro-active and energetic individual with a driving licence to work as a FTTP Installation Technician on a temporary, full time basis. You will be required to install, test, and commission residential and business fibre broadband services together with associated wiring systems, WiFi routers and terminals. This includes working at heights to install and repair services in adverse weather conditions. The successful candidate will be technically skilled or willing to obtain this level, have strong problem solving and customer service skills, be self-motivated and have a basic knowledge of cabling systems and techniques. Experience in fibre-optic cable handling, fusion splicing and in a customer service or operational environment would be advantageous.
Showing jobs 1 to 48 of 48.
