Showing jobs 1 to 6 of 6.
Our client is seeking a skilled Senior Operations Engineer to join their dynamic Cloud Services team in either Guernsey, Jersey, or the Isle of Man. This is a full-time position with a contract length as needed, working 37.5 hours per week. The successful candidate will take the lead in providing operational support for the hardware and software technologies that host cloud services. In this role, the individual will be responsible for ensuring an exceptional customer experience by managing communications, resolving incidents, handling customer requests, and implementing service improvements. Additionally, the Senior Operations Engineer will maintain compliance with vendor solution releases and address identified security threats. The client values individuals passionate about innovative technologies and offers global opportunities for personal development in a supportive team environment. Click here to read more
Our client is seeking a skilled Senior Operations Engineer to join their dynamic Cloud Services team in either Guernsey, Jersey, or the Isle of Man. This is a full-time position with a contract length as needed, working 37.5 hours per week. The successful candidate will take the lead in providing operational support for the hardware and software technologies that host cloud services. In this role, the individual will be responsible for ensuring an exceptional customer experience by managing communications, resolving incidents, handling customer requests, and implementing service improvements. Additionally, the Senior Operations Engineer will maintain compliance with vendor solution releases and address identified security threats. The client values individuals passionate about innovative technologies and offers global opportunities for personal development in a supportive team environment. Click here to read more
Our client is seeking a dedicated Customer Service Advisor to provide exemplary service to customers over the phone and online. This full-time position offers the opportunity to support customer queries, address faults, and manage service requests. The successful candidate will embody a customer-first philosophy, ensuring every interaction is handled with professionalism and genuine warmth. Please note that the role requires flexibility, including shifts during evenings, weekends, and bank holidays on a rota basis. Click here to read more
Our client is seeking a dynamic Home and Broadband Product Manager to play a pivotal role in driving the growth and performance of their fixed-line and broadband portfolio across the Channel Islands and Isle of Man. With a focus on optimisation and customer experience, you'll be at the forefront of customer acquisition and revenue enhancement, ensuring the brand remains the provider of choice in competitive Consumer and SME segments. This role encompasses the entire product lifecycle, from proposition shaping and pricing to service delivery and continuous improvement. You will collaborate with various teams to bring innovative solutions to market and will take part in long-term product strategy and planning while managing day-to-day performance.
Click here to read more
Our client is seeking a Customer Service Advisor to provide professional and efficient support to customers via phone and online channels. This role involves handling customer queries, faults, and service requests while ensuring a high standard of customer experience. The position requires flexibility, including evening, weekend, and bank holiday shifts on a rota basis. Click here to read more
Our client is looking for a Temporary Customer Greeter to join their team. This full-time position involves 37.5 hours of work per week, from 9 am to 5.30 pm. The role will be based in Jersey until 6th September 2026. The primary duties of the position include providing efficient and professional customer service, managing customer waiting lists, and ensuring customers have a clear understanding of wait times. Click here to read more
Showing jobs 1 to 6 of 6.
