Showing jobs 1 to 43 of 43.
This is a pivotal role responsible for driving social media strategies, managing sponsorship initiatives, and fostering community engagement across the organization's brands. In this permanent full-time role, you will collaborate with various teams to create compelling online experiences that resonate with the target audience, while also nurturing relationships within the community. The individual requires a deep understanding of social media dynamics, sponsorship management, and the ability to cultivate a vibrant online community.
Our client is seeking a dedicated sales consultant with a passion for delivering exceptional customer service through outbound calls. The ideal candidate will have a positive, enthusiastic approach with the ability to communicate clearly over the telephone. The successful candidate will require the ability to cultivate an excellent rapport with customers and colleagues contributing to a harmonious team environment.
A new and exciting opportunity has arisen for a Fixed Network Engineer, to join our client’s team in Alderney on a permanent full-time basis. You will install, test and resolve faults for residential services including Wi-Fi solutions, together with associated wiring systems, telephones and terminal equipment. The successful candidate will be highly motivated with the ability to work alone or as part of a team and hold good communication and customer service skills to be able to communicate effectively with customers and staff at all levels.
Our client is seeking an Enterprise Product Manager, to join their friendly team on a permanent full-time basis. You will be responsible for identifying, developing and implementing a wide range of telephony systems to drive new revenue and achieve Annual Operating Plan targets within the enterprise market as well as managing the lifecycle and catalogue of the products that have been approved and are identified as under your management. This includes product development, commercial business cases, customer journey, go to market, lead generation, training, documentation, target setting and reporting. The ideal candidate will have a proven track record in managing products, 3-7 years’ experience in a similar role and experience in the development of product, commercial and financial plans.
Our client has a new and exciting opportunity for an In-Home Technology Services Specialist to join their team on a permanent full-time basis. You will engage closely with customers to understand their unique networking requirements, home setups, and device preferences, providing customized solutions to elevate their home experience. Candidates must have a passion for providing customer service, excellent communication skills and familiarity with consumer electronics and smart home devices. A driving licence is essential for this role.
Our client is seeking an Enterprise Product Manager, to join the friendly team on a permanent full-time basis. You will be responsible for identifying, developing, and implementing a unified communications and collaboration, to drive new revenue and achieve annual operating Plan targets within the enterprise market, managing the lifecycle and catalogue of the products that have been approved and are identified as under your management. This includes product development, commercial business cases, customer journey, go to market, lead generation, training, documentation, target setting and reporting. The ideal candidate will have a proven track record in managing products and possess 3-7 years’ experience in a similar role, experience in the development of product, commercial and financial plans.
Itchyfeet is working on an exciting opportunity for an individual to join our client’s growing team, on a permanent full-time basis. As a Sales Consultant, your mission revolves around delivering exceptional customer experiences through outbound calls. Your goal is to not only educate customers about the benefits of the product, but to also guide them through their contract transitions, with your expertise, you'll match customers with the perfect products and ensure a seamless journey to connection. The ideal candidate will have experience from working in a retail or a customer service environment, can quickly learn new skills and technologies and have the ability to navigate challenging customer interactions.
Our client is seeking an Enterprise Support Mimecast Specialist, to join their professional team, on a permanent full-time basis. You will be required to work within a dedicated team providing support on the Mimecast product, being responsible for monitoring, supporting, management and escalation of all Mimecast related services under the firm’s responsibility (including incidents, problems, changes, and customer requests are resolved efficiently and correctly across all Mimecast services). This role is working Monday-Friday working between 07:00 and 18:00, sharing an early/late pattern with other Enterprise Support Engineers, E.G: 07:00 -15:30 or 09:30 -18:00, and it is desired for the successful candidate to hold a valid and clean driving license. You will also have 2+ years’ supporting Mimecast products/services, ideally backed up with Mimecast Warrior and Gladiator qualifications (or equivalent with another product).
Our client is seeking an Enterprise Support Mimecast Specialist, to join their professional team, on a permanent full-time basis. You will be required to work within a dedicated team providing support on the Mimecast product, being responsible for monitoring, supporting, management and escalation of all Mimecast related services under the firm’s responsibility (including incidents, problems, changes, and customer requests are resolved efficiently and correctly across all Mimecast services). This role is working Monday-Friday working between 07:00 and 18:00, sharing an early/late pattern with other Enterprise Support Engineers, E.G: 07:00-15:30 or 09:30-18:00, and it is desired for the successful candidate to hold a valid and clean driving license. You will also have 2+ years’ supporting Mimecast products/services, ideally backed up with Mimecast Warrior and Gladiator qualifications (or equivalent with another product).
A brilliant position has opened for a Structured Cabling Engineer to join our client’s team, on a permanent full-time basis. You will be responsible for testing and terminating cables, patching panels and solving issues related to cables and networks. The ideal candidate will have experience of delivering cabling services against SLA type formal contracts and work in different physical environments to install CAT 5, 6, 6a copper cabling, with the knowledge of a Fluke Meter and a Fusion Splicer.
Our client is seeking an IP Network Engineer, to join their team, on a permanent full-time basis. The successful candidate will be responsible for the engineering provision, development, management, and maintenance of their IP/MPLS networks, broadband BNGs, DDoS protection and related systems and platforms. This role will involve proposing and developing appropriate operational, maintenance and provisioning procedures to ensure the reliability of the networks as well as meeting the customer needs and service levels. The ideal candidate will ideally have prior knowledge and experience of configuring, maintaining, and troubleshooting network hardware, a high-level qualification in computing or professional Cisco accreditation.
A new opportunity has arisen for a Professional Services Engineer to be responsible for supporting and implementing solutions based around communication, collaboration and networking systems, predominantly Cisco and Mitel. The successful applicant will work with a wider team of customer-focused professionals who are committed to delivering excellent solutions and in-life customer experience, and demonstrate strong technical competence through engaging in technology decision-making discussions. The successful candidate will have a 3 – 7 years in a similar role, a strong understanding of telecommunications and be able to demonstrate extensive product knowledge covering Cisco, Mitel, VM, Application along with other industry standard solutions. If you can develop strong customer relationships and produce high levels of accuracy within your work, then get in touch!
A new opportunity has arisen for a Professional Services Engineer to be responsible for supporting and implementing solutions based around communication, collaboration and networking systems, predominantly Cisco and Mitel. The successful applicant will work with a wider team of customer-focused professionals who are committed to delivering excellent solutions and in-life customer experience, and demonstrate strong technical competence through engaging in technology decision-making discussions. The successful candidate will have a strong understanding of telecommunications and be able to demonstrate extensive product knowledge covering Cisco, Mitel, VM, Application and other industry standard solutions. If you can develop strong customer relationships and produce high levels of accuracy within your work, then get in touch!
A new opportunity has arisen for a Professional Services Engineer to be responsible for supporting and implementing solutions based around communication, collaboration and networking systems, predominantly Cisco and Mitel. The successful applicant will work with a wider team of customer-focused professionals who are committed to delivering excellent solutions and in-life customer experience, and demonstrate strong technical competence through engaging in technology decision-making discussions. The successful candidate will have a strong understanding of telecommunications and be able to demonstrate extensive product knowledge covering Cisco, Mitel, VM, Application and other industry standard solutions. If you can develop strong customer relationships and produce high levels of accuracy within your work, then get in touch!
Our client is seeking a Customer Service Advisor, to join their Customer Support Centre Team on a permanent full-time basis. You will be the main point of contact to provide an efficient and professional service to customers over the phone or online, supporting customer queries, faults, and requests for service, providing end to end support for a range of customer issues, providing support and advice on technical and general customer queries as well as service and sales support. The ideal candidate will be self-motivated and driven to take responsibility for customer issues, seeing them through to completion. If you are an enthusiastic individual who is eager to learn new skills and technologies our client would love to hear from you!
Our client is seeking an IT Services Technician, to join their professional team, on a permanent full-time basis. Duties will include deploying and managing the firm’s endpoints via SCCM and Microsoft Intune, application management via SCCM and Intune, assisting with the design and repackaging of updates and baseline builds and supporting business functions within Dynamics 365 Platform as a Service. You will also support the firm’s IT Helpdesk, managing user requests aligned with ITIL framework and assist with backup programs and associated tools. The ideal candidate will have experience deploying and managing endpoints via SCCM and Microsoft Intune including Hybrid joined devices and supporting Office 365, Exchange online and Azure Active Directory. A high level qualification in computer science, networking or information security or related field is desirable but not essential.
Itchyfeet Recruitment are working on this new and exciting opportunity for a Business Analyst to join our client’s friendly team, on a permanent full-time basis. You will play a critical role in understanding and leveraging data to drive strategic commercial decisions, whilst collecting, analysing, and interpreting data related to product performance, customer behaviour, and market trends. You will gather and extract data from various sources, developing and maintaining pipelines and processes to ensure accurate data collection. The successful candidate will have strong analytical skills with the ability to extract actionable insights from complex datasets, proficiency in data manipulation and a strong analytical mindset. If you have experience in product analytics within a technology or telecoms company this will be advantageous.
Itchyfeet Recruitment are working on this new and exciting opportunity for a Business Analyst to join our client’s friendly team, on a permanent full-time basis. You will play a critical role in understanding and leveraging data to drive strategic commercial decisions, whilst collecting, analysing, and interpreting data related to product performance, customer behaviour, and market trends. You will gather and extract data from various sources, developing/ maintaining pipelines and processes to ensure accurate data collection. The successful candidate will have strong analytical skills with the ability to extract actionable insights from complex datasets, proficiency in data manipulation and a strong analytical mindset. If you have experience in product analytics within a technology or telecoms company this will be advantageous.
Our client is seeking a Financial Revenue Accountant, to join their professional team, on a permanent full-time basis. You will support Financial and Management Accounts preparation, tax and other reports, assist with financial control, audits reconciliations and revenue controls. You will also lead investigations in relation to revenue fluctuations and revenue audits and assist in ensuring compliance with internal and external audit requirements. The ideal candidate will hold, or be working towards a professional accounting qualification and be a member of a recognised professional accounting body with significant hands-on accounting or audit experience.
Our client is seeking a Financial Revenue Accountant, to join their professional team, on a permanent full-time basis. You will support Financial and Management Accounts preparation, tax and other reports, assist with financial control, audits & reconciliations and revenue controls. You will also lead investigations in relation to revenue fluctuations and revenue audits and assist in ensuring compliance with internal & external audit requirements. The ideal candidate will hold, or be working towards a professional accounting qualification and be a member of a recognised professional accounting body with significant hands-on accounting or audit experience.
Itchyfeet has a fabulous new opportunity for a candidate to be responsible for the active management / development of our client’s security and ISP estate. You will manage internal security technology & tools, ISP environments including AAA, DNS & Linux operating systems / monitor identity and access management. The successful candidate will have experience in administering Linux Operating systems, using orchestration tools such as Ansible and writing code such as Python / JSON. The candidate will configure & maintain security technology such as Firewalls, EDR, IPS, Log correlation and SIEM. You’ll ideally hold a qualification in computer science and an IT or Cybersecurity accreditation / Network, Firewall or IT accreditation. There is a standby scheme attached to this role and occasional scheduled maintenance will be involved from time to time.
Itchyfeet has a fabulous new opportunity for a candidate to be responsible for the active management / development of our client’s security and ISP estate. You will manage internal security technology & tools, ISP environments including AAA, DNS & Linux operating systems / monitor identity and access management. The successful candidate will have experience in administering Linux Operating systems, using orchestration tools such as Ansible and writing code such as Python / JSON. The candidate will configure & maintain security technology such as Firewalls, EDR, IPS, Log correlation and SIEM. You’ll ideally hold a qualification in computer science and an IT or Cybersecurity accreditation / Network, Firewall or IT accreditation. There is a standby scheme attached to this role and occasional scheduled maintenance will be involved from time to time.
A brilliant opportunity has arisen to join a leading commercial telecommunications company as a Retail Sales Advisor on a permanent full-time basis. You will work 5 days per week, Monday to Saturday, Saturdays on a rota basis and Sundays during the Christmas period. You will primarily pro-actively sell products and services, providing customers with guidance and technical support and excellent customer service. Duties will include but not be limited to maximising sales opportunities whilst ensuring products and services fulfil customers’ requirements, dealing with customer complaints and queries, inspecting and testing faulty equipment and accurately accounting for stock, including loans issued and retrieved and assisting with account enquiries. This role will suit someone educated to GCSE standard with 1-2 years’ sales / retail experience and the ability to operate a number of computer systems.
An amazing opportunity has arisen to join a leading commercial telecommunications company as a Retail Supervisor to work alongside our client’s Retail Manager, to manage retail in-store resources, ensuring staff levels are adequate whilst supervising by example and always portraying a professional image. Our client provides an excellent benefits package which will be provided for the successful candidate who will show excellence in customer service, having experience from working in a retail environment with extensive supervisory and people management skills. You will also understand stock and office management and be agile at communicating with other departments and our client’s customers.
Our client is seeking a Fixed and Mobile Network Engineer to join their Operations team on a permanent full-time basis. Duties will include being Technical Lead for all Fixed and Mobile Network applications including capacity management, fulfilment, assurance, monitoring and reporting, being responsible for delivering all 3rd line maintenance, operation and security, activities to agreed SLAs and working alongside solutions architects to implement long-term evolution and delivery of new services and efficiencies within the Fixed and Mobile Network. The ideal candidate will hold relevant technical qualifications or be able to obtain the qualifications within 24 months of appointment, have a good understanding of all underlying signaling and transport protocols in use within the Fixed and Mobile network, including SIP and Diameter and excellent written and verbal communication skills.
The purpose of this role is to support the development and continuous improvement of performant data engineering and integration activities, to deliver reliable, accurate and trustworthy data to drive the business’ digital transformation agenda, through the provision of self-service data analytics, well architected application integration and high volume data warehousing solutions. This role would suit an established and experienced Data Engineer, with a strong background in Microsoft Data Warehousing & Business Intelligence tools; or a bright candidate with a good professional track record wishing to transition from another technically orientated role, who is willing and able to demonstrate an enthusiastic and driven attitude towards learning the required skills.
The purpose of this role is to support the development and continuous improvement of performant data engineering and integration activities, to deliver reliable, accurate and trustworthy data to drive the business’ digital transformation agenda, through the provision of self-service data analytics, well architected application integration and high volume data warehousing solutions. This role would suit an established and experienced Data Engineer, with a strong background in Microsoft Data Warehousing & Business Intelligence tools; or a bright candidate with a good professional track record wishing to transition from another technically orientated role, who is willing and able to demonstrate an enthusiastic and driven attitude towards learning the required skills.
A brilliant opportunity has arisen to work as a Retail Sales Consultant on a part-time, permanent contract for 30 hours per week. The role will have you providing an efficient, professional sales and support service to customers looking to purchase products and services sold by the company including mobile and residential fixed services. This is a strongly customer-focused role, in which training will be provided on areas such as licence and regulatory rules applying to the position, retail policies, processes and procedures as well as security awareness. It is essential for the applicant to have good personal presentation, good verbal communication skills, previous sales experience and an enthusiasm for technology. If you are a self-motivated individual who can work as part of a team or on your own, get in touch as our client would love to hear from you!
Itchyfeet are working on an exciting hands-on role, which involves implementing technical solutions for clients designed by the Professional Service Consultants whilst also building relationships with clients and demonstrating a high level of customer service. There will also be opportunity for solutions architecture/design within the role and proposal writing. You will have a broad technical background and have a strong working knowledge across LAN/WAN/WLAN technologies alongside 3-7 years’ experience in implementation and support of Cisco and Meraki hardware (switching, routing, firewalls, wireless). If you are a highly organised individual who can demonstrate high levels or accuracy and excellent time management, our client would love to hear from you!
Our client is seeking an IP Network Engineer, to join their team, on a permanent full-time basis, to be responsible for the engineering provision, development, management, and maintenance of their IP/MPLS networks, broadband BNGs, DDoS protection and related systems and platforms. It will involve proposing and developing appropriate operational, maintenance and provisioning procedures to ensure the reliability of the above networks meets customer needs and service levels. The ideal candidate will ideally have prior knowledge and experience of configuring, maintaining, and troubleshooting network hardware. It is also highly desired for candidates to have prior knowledge and experience of OSPF & BGP dynamic routing principles, MPLS, L2VPN, L3VPNs, and traffic-engineering but training can be provided. You will have strong communication skills, a willingness to learn, and the ability to produce accurate, good quality work.
Our client is seeking a pro-active Professional Services Engineer to join their Modern Workplace team, on a permanent full-time basis. You will be responsible for supporting and implementing solutions based around communication and collaboration systems, and workplace services including desktop solutions, collaboration technologies, voice solutions and enablement of secure remote working environments. You will be part of a team of customer-focused professionals who are committed to defining technical strategy, architecting, designing and delivering end-to-end digital transformation. If you have 3-7 years’ experience in a similar role, hands on experience with Wired and Wireless networking and experience in programmes and software such as Microsoft 365, Azure ATP, DLP, AIP, Group Policy, Exchange, Windows Server OS and Windows Desktops, then get in touch!
Our client is seeking a pro-active Professional Services Engineer to join their Modern Workplace team, on a permanent full-time basis. You will be responsible for supporting and implementing solutions based around communication and collaboration systems, and workplace services including desktop solutions, collaboration technologies, voice solutions and enablement of secure remote working environments. You will be part of a team of customer-focused professionals who are committed to defining technical strategy, architecting, designing and delivering end-to-end digital transformation. If you have 3-7 years’ experience in a similar role, hands on experience with Wired and Wireless networking and experience in programmes and software such as Microsoft 365, Azure ATP, DLP, AIP, Group Policy, Exchange, Windows Server OS and Windows Desktops, then get in touch!
Our client is seeking a Customer Service Advisor to work full time 37 hours a week on a shift rota basis to include evenings, weekends and bank holidays. This is a permanent position in which candidates will be required to assist customers with general / technical enquiries by providing support on products and services including sales, service, provisioning, billing, payments, faults, assist conference bureau and mobile helpdesk. You will additionally provide technical support on fault finding on mobile / broadband services and work with the engineering teams to resolve faults. The successful candidate will provide routine administration to registrations, data input and maintenance as well as reporting. You’ll have an excellent telephone manner, listening skills and customer service experience and strong technical knowledge to support broadband, mobile and home phone problem solving.
A wonderful permanent part-time 25 hours per week opportunity has arisen to work as a Retail Support Executive in a leading commercial company. You will provide sales support within the team including managing online sales, booking in / allocating stock, assisting with fixed / fibre broadband activations and providing sales support in the store during busy periods. Key duties include daily banking, online sales, booking in stock, dealer management and the administration of handset repairs. The ideal candidate will be educated to GCSE level, be highly motivated with good organisational and communication skills.
Our client is seeking a Business Account Manager to join their friendly team on a permanent full-time basis. Duties include but are not limited to delivering targeted sales and revenue, managing existing accounts, developing a network of influencers, building pipeline opportunities and ensuring provisioning is completed for all new and existing customers. The ideal candidate will have a strong commitment to providing excellent results and be a highly motivated self-starter with proven experience in a similar role.
Our client is seeking a Cloud Engineer to join their dynamic and friendly Cloud team, on a permanent full-time basis. You will be responsible for the delivery and customer experience of our client’s Cloud Services including leveraging infrastructure, disaster recovery, backup, network and security technologies. You will be comfortable managing and investigating customer support issues and issues raised by monitoring, having a demonstrable determination to reach the root cause. The successful candidate will be an IT professional with good working knowledge in a few IT disciplines with an associate level qualification, who has an understanding of the licencing and regulatory rules that will apply to this role.
Our client is seeking a pro-active and energetic individual to work as an FTTP Installation Technician on a temporary, full time basis. You will be required to install, test, and commission residential and business fibre broadband services together with associated wiring systems, WiFi routers and terminals. The successful candidate will be technically skilled, have strong problem solving and customer service skills, be self-motivated and have a basic knowledge of cabling systems and techniques. Experience in fibre-optic cable handling, fusion splicing and in a customer service or operational environment would be advantageous, however training will be provided. Applicants must hold a category B driving licence and be comfortable working at heights to install and repair services.
This is a fabulous new temporary opportunity until the end of October 2024, to provide an efficient, professional sales and support service to customers enquiring about, and requiring to purchase, products and services sold by our client, including mobile and residential fixed services. You will present an efficient and professional sales service for all customers and work to meet personal and group targets. The successful candidate will ideally have previous experience working in a retail or a customer service environment within a telecommunications role, a passion for Technology and Learning, good communication skills with an interest in modern technology.
Our client is seeking a Retail Sales Consultant to join their team on a temporary full-time basis, working on a shift pattern between the hours of 9am and 5:30pm. You will provide an efficient, professional sales and support service to customers enquiring about, and requiring to purchase, products and services, including mobile and residential services. Ideally, the successful candidate will have previous experience working in a retail or a customer service environment within a telecommunications role. Candidates must have good communication skills and be self-motivated to work both as part of a team with the ability to work alone.
A new and exciting opportunity has arisen for an IT professional to join our client’s team, on a temporary basis, until 31st December 2026. You will be responsible for the installation and fault resolution of leased line/private circuit/data centre services and data/voice/broadband services over copper and fibre. You will be required to ensure that the delivery of bandwidth services to customers is carried out in a timely, professional manner in an evolving technical environment. This role will involve communicating with both internal and external customers, therefore strong communication skills and a calm under pressure attitude are important. The successful candidate will be required to join a callout rota in order to provide out of hours cover which includes nights, weekends and Bank Holidays.
Itchyfeet are working on this very exciting and unique opportunity for a Community Fibre Sales and Support Officer, to join our client’s team, on a temporary basis, until 31st December 2025. You will be responsible for going door-to-door and selling merchandise or services relating to their product portfolio including but not limited to Fibre, to agreed weekly targets. You will set up and demonstrate the products, negotiate sales and complete the paperwork with the possibility to also follow up with clients repeatedly. The successful candidate will hold a clean valid driving licence, have previous sales experience with a self-motivated attitude to work and the ability to produce accurate and quality work. A company car will be provided whilst going door to door.
Our client is seeking a FTTP Installation Technician to join their team, on a temporary full time basis, working hours 08:00 – 16.30 Monday to Friday with an opportunity to work weekends. You will install, test, and commission residential and business fibre broadband services together with associated wiring systems, WiFi routers and terminals. This includes working at heights to install and repair services in adverse weather conditions. The successful candidates will have the ability to communicate effectively with individuals at all levels, be technically minded and have a basic knowledge of cabling systems and techniques, although training will be provided. A current valid driving licence is essential.
A brilliant position has opened for a Fibre Optic Network Engineer to join our client’s team, on a temporary basis, until December 2026, to build and maintain Guernsey’s Fibre to the Premises (FTTP) network and maintain the fibre technology behind many business services. You will undertake a range of complex tasks which include Fusion Splicing, Testing & Analysis using EXFO Intelligent Optical Link Mapper and Optical Time Delay Reflectometer. The successful candidate will have excellent customer service skills, a driven approach to work and excellent troubleshooting and diagnostic skills for resolving faults in the Fibre network. This role involves working in underground joint chambers and climbing piles and ladders on a regular basis. The opportunity is offered with a standby rota in order to provide out of hours cover including evenings, weekends and bank holidays and it is essential that the applicant holds a category B drivers licence.
Showing jobs 1 to 43 of 43.
