IT Engineer

Our client is seeking an IT Engineer at any level, from Junior to Senior, to join their team on a permanent full-time basis. This role involves providing on-site support and training while working closely with technicians to assist existing, new, and third-party clientele. You will build strong relationships with both internal and external customers, ensuring high-quality IT support and service delivery.

Job Duties:

• Install and maintain computer hardware, including PCs and servers
• Diagnose and resolve hardware and software faults
• Support desktop and server operating systems, as well as application software
• Assist with network troubleshooting and maintenance
• Provide on-site support to clients, ensuring timely issue resolution
• Participate in customer mitigations and hardware setup, including occasional weekend work (time given back in lieu)
• Potentially join a 24x7 on-call rota in the future, with additional remuneration

Job Requirements:

• Experience in IT support, whether from an entry-level, career-change, or senior background
• Knowledge of PC and server installation, maintenance, and troubleshooting
• Familiarity with desktop and server operating systems, as well as application software
• Strong problem-solving skills and a proactive approach to issue resolution
• Good communication and interpersonal skills to support customers effectively
• Willingness to work occasional weekends and, in time, participate in a 24x7 on-call rota

What You’ll Love:
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This is a fantastic opportunity for an experienced IT professional or someone starting or changing their career in IT. Our client offers on-site support and training, ensuring you gain valuable hands-on experience. With the potential for career progression and additional remuneration for on-call duties, this role provides an excellent platform for growth in the IT field.

Could this be the right opportunity for you? If this opportunity sounds right for you, we’d love to hear from you. Our friendly and experienced recruitment team is here to answer your questions, offer guidance and support you throughout the process. Simply submit your CV in confidence, and our Candidate Manager will arrange for one of our consultants to get in touch to organise an initial meeting, either face to face, via Microsoft Teams or by telephone, whichever suits you best. We look forward to getting to know you and learning more about what you’re looking for.