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Showing jobs 1 to 8 of 8.

Transaction Management Unit Manager

This role involves independently implementing and managing a range of complex Structured Corporate Loan transactions as intended by the loan agreement, in support of the International Banking business and Wholesale Clients. Applicants must be Isle of Man residents as this position is not open to relocation or sponsorship. The Transaction Management Unit Manager will be responsible for actively monitoring and resolving complex issues throughout the transaction lifecycle while ensuring compliance with transaction terms. A focus on providing high-quality service and mitigating operational risk is crucial. The role encompasses coordinating with various departments, managing collateral documentation, and facilitating communication with stakeholders. The successful candidate will also create complex transactions in the accounting system to enable efficient ongoing administration and reporting. The position requires a commitment to delivering professional, client-centric service in the financial services sector. Click here to read more

Operations and Client Services Technician

This role is designed for an ambitious individual with industry experience in financial services, who will apply their expertise to fully understand the business objectives and specific operations of the organisation. The position entails conducting essential Anti-Money Laundering (AML) reviews and risk assessments while ensuring compliance with regulations and internal procedures. The successful candidate will engage in effective communication with clients and internal stakeholders, fostering professional relationships both by phone and email. Responsibilities include monitoring quality trends, providing constructive feedback, and supporting broader business goals through participation in change initiatives and process improvements. The role calls for a proactive attitude and the ability to log risks and issues accurately. Candidates are expected to maintain an ethical work environment, contributing positively to team culture and collaboration across various jurisdictions. This position may involve both operational tasks and client-facing responsibilities, ensuring a diverse and dynamic working experience. Click here to read more

Ref: 36825
Operations & Client Services Team Lead

This role seeks a qualified finance professional to lead the daily operations and client services, ensuring activities are executed accurately and efficiently in accordance with established service standards. The individual will provide strong leadership, direction, and support to the team, fostering a culture of accountability, collaboration, and high performance. Responsibilities include overseeing client servicing, transaction processing, and operational controls to ensure compliance with regulatory and internal procedures. The role involves monitoring workflow and quality outcomes, identifying trends, resolving issues, and driving continuous improvement initiatives. Furthermore, the successful candidate will act as a key escalation point for complex operational and risk matters. The ideal applicant will bring proven experience within financial services, strong leadership qualities, and a proactive, results-oriented approach, capable of coaching and managing team workloads while delivering high-quality service in a dynamic environment. Click here to read more

Ref: 36824
Work Controller

The Work Controller will play a vital role in developing network operational work plans to ensure the efficient delivery of the Asset Management Plan by all operational teams. This full-time position involves optimising the use of the Computerised Maintenance Management System (CMMS) and Geographical Information System (GIS) to ensure that planned preventative and corrective works are executed effectively. Under the guidance of the Network Operations Manager, the Work Controller will develop and share operational work plans on a weekly, monthly, and annual basis, ensuring that all internal and external customer service levels are met. Maintaining visibility of these work plans for all stakeholders and communicating them in a timely manner is crucial for ensuring the safe control of operations. The Work Controller will also assure the safety of all personnel on operational sites by supporting the Network Operations Manager in assessing and improving operating procedures and work practices. In addition, the role requires the provision of effective communication between operational teams and supporting areas, overseeing training plans, document control, and ensuring effective collaboration across the business. The successful candidate will also prepare and submit performance reports to the Network Operations Manager. Click here to read more

Ref: 36773
Contract Account Life Cycle Analyst - 12 months

This one year contract role involves working within the Business Implementation (BI) Team, which is responsible for all operational aspects of onboarding and offboarding new and existing clients to ensure a consistently exceptional client experience. The BI business line is currently undergoing a transformation focusing on digitalisation, introducing new systems and methods of working to streamline processes and improve efficiencies. The Account Life Cycle (ALC) team plays a crucial role in this transformation, undertaking the standing data activities necessary for opening, closing, and updating accounts on internal systems. Main duties include data input and validation relating to securities and cash account management in accordance with group and local policies. Additionally, the analyst will act as a subject matter expert for all ALC-related topics while developing strong relationships across various internal areas to deliver excellent client service while adhering to a robust risk control framework. Click here to read more

Contract Accounts Services Administrator - 6 months

This fixed term contract role as an Accounts Services Administrator offers the opportunity to provide vital administrative support across various departments including Debit Card, Internet Banking, Scanning, and Static teams. The position is based in the Isle of Man and is exclusively available to candidates with residency and the right to work in this location. Over the duration of the 6-month contract, the successful candidate will follow set procedures to ensure the delivery of account services in an effective and timely manner, meeting agreed service level agreements. Duties will include completing debit card instructions, managing internet banking registrations, and facilitating password and memorable date changes for personal and corporate clients. Furthermore, the role entails maintaining up-to-date customer information and identifying areas for improvement within current processes. Continuous professional development through internal training programs and learning sessions is also encouraged to enhance operational knowledge and efficiency. The start date will be confirmed upon selection, with the contract expected to end six months thereafter. Click here to read more

Contract Technology Innovation Assistant Director, Risk & Operations

The role of the Temporary Technology Innovation Assistant Director, Risk & Operations is a fixed-term contract position ending on 31 March 2028. We are looking for a forward-thinking professional to play a key role in shaping the future of regulation in a rapidly evolving technological landscape. This pivotal role focuses on the transformation brought by technologies such as regulatory technology (RegTech), supervisory technology (SupTech), and artificial intelligence in compliance management for regulated firms and the regulatory body itself. Technology is fundamentally changing how financial services firms operate and how regulators supervise them. From RegTech and SupTech to artificial intelligence and emerging capabilities such as advanced analytics and cloud platforms, the pace of innovation continues to accelerate. The Assistant Director will coordinate daily operations within the Technology Innovation Unit, collaborating with technologists and supervisors to propose effective adaptations to current supervisory processes. The position involves strategic involvement in supervising firms that leverage advanced technology while also integrating new technological advancements within the regulator's own operations. Engaging in project management methodologies and overseeing projects will be essential as the unit aims to enhance overall operational efficiency. Click here to read more

Contract Banking Operations Administrator

This temporary role is crucial to maintaining effective business-as-usual (BAU) operations within a significant programme of change at a leading international bank and wealth manager. The successful candidate will assist in strategic transformation initiatives across payments, custody, and core banking. The position offers an opportunity to enable the organisation to release capacity from core teams, ensuring continuity of operational delivery. As part of a collaborative and innovative environment, the administrator will handle various operational tasks that support successful execution of strategic initiatives. The role requires a commitment to meticulousness and a proactive attitude toward problem-solving. Key responsibilities include processing SWIFT payments, managing client transactions, and supporting ad hoc projects, all while maintaining high standards of service. Click here to read more

Showing jobs 1 to 8 of 8.