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Our client is seeking an experienced Head of Operations to lead and oversee both the Wealth and Corporate Operations departments in Guernsey. This pivotal role sits within the Executive Committee, and the successful candidate will be responsible for the oversight of operations, ensuring robust transaction processing, operational reporting, and high-quality service delivery. With a focus on effective people management, the Head of Operations will support and guide the operations teams through periods of change, fostering an environment that promotes transparency and collaboration. The role requires an excellent communicator with a proven track record in operations management. This is a full-time position. Click here to read more

Our client is seeking a Head of Facilities to join their team in Jersey. This full-time role offers a competitive salary and is designed to ensure an outstanding workplace experience. The Head of Facilities will be the custodian of the workplace culture, fostering an energising and inclusive environment for all employees. This position requires thoughtful leadership to balance employee experience, operational resilience, and compliance with safety standards. The successful candidate will oversee day-to-day facilities operations while ensuring excellent service delivery across all locations. Additionally, the role offers a strategic view of space utilisation, contributing to a flexible and collaborative work environment. The Head of Facilities will lead and develop a high-performing team, embracing innovation and continuous improvement. Click here to read more

Our client is seeking a Head of Facilities to join their team in Guernsey. This full-time role offers a competitive salary and is designed to ensure an outstanding workplace experience. The Head of Facilities will be the custodian of the workplace culture, fostering an energising and inclusive environment for all employees. This position requires thoughtful leadership to balance employee experience, operational resilience, and compliance with safety standards. The successful candidate will oversee day-to-day facilities operations while ensuring excellent service delivery across all locations. Additionally, the role offers a strategic view of space utilisation, contributing to a flexible and collaborative work environment. The Head of Facilities will lead and develop a high-performing team, embracing innovation and continuous improvement. Click here to read more

Our client is seeking a talented individual to join their Client Onboarding Unit within the Regulatory Operations department. This role offers the opportunity to provide a comprehensive and confidential Client Due Diligence (CDD) service to the firm, mainly focusing on clients in Europe, with occasional support for clients in Asia and the Caribbean. Reporting into the Regulatory Operations Manager based in Jersey, the successful candidate will be tasked with performing screening checks, analysing results, and undertaking the CDD process for both new and existing clients in accordance with regulatory and internal processes. The role involves communicating with internal teams and external clients to ensure timely collection of CDD documentation and remediation of existing CDD when needed. Additionally, the Administrator will actively manage their workload to ensure compliance with Group Policies and regulatory requirements while supporting ad hoc projects as required. Click here to read more

Our client is seeking an Operations Director for their Channel Islands business, based in Jersey. This role is a critical point of accountability, ensuring the delivery of the business's profit and loss (P&L) and growth in alignment with both in-year targets and the overall business plan. The Operations Director will drive strategic customer relationships to enable the retention and growth of key accounts. Collaborating closely with wider stakeholders, the role focuses on ensuring compliance, alignment, and efficiency in operations. The successful candidate will be responsible for business planning and forecasting, talent management, and for maximising business efficiency through proactive planning and effective use of management information. They will also represent the organisation in negotiations with customers and other key contacts, solidifying the business's presence and brand reputation within the market. This is a full-time position, and the salary will be discussed during the interview process. Click here to read more

Our client is seeking a Manager, Asset Services to lead a high-performing operational team, focusing on excellence in service delivery, risk management, and strategic execution. This position requires a strong leader with a proven track record in managing and developing teams while fostering a culture of accountability and delivering results in a dynamic financial services environment. The successful candidate will be a key contributor to Wealth Management Europe (WME) Operations, ensuring alignment with the organisation's values and strategic goals, while maintaining operational integrity and regulatory compliance. This role is critical to the success of WME Operations, as it ensures effective management of operational risk, drives process improvements, and upholds the organisation’s reputation for excellence. The Manager will be a role model for leadership, embodying the values of the organisation and inspiring the team to achieve exceptional results. This is a full-time position, offering the opportunity to make a significant impact within the organisation. Click here to read more

Our client seeks a Risk Analyst within the Risk and Operations division, reporting to the Assistant Director. This position plays a crucial role in ensuring the delivery of high-quality prudential, financial crime, and conduct regulation within the Bailiwick of Guernsey. The Risk Analyst will engage in facilitating innovation while discouraging poor-quality ventures, thus helping to protect and enhance the Bailiwick’s international reputation in the financial services sector. Responsibilities include liaising with management and external professionals regarding data requirements and providing essential support in the development and implementation of the risk management framework to assess impacts and risks associated with licensees. The role also entails collaborating with team members to ensure effective communication, producing accurate written reports, and contributing to assurance work by meeting with divisional representatives to gather opinions and feedback. The ideal candidate will assist in training new staff and will be responsible for managing workload prioritisation while developing a proactive attitude. The position involves conducting systematic testing and producing timely management information reports. Click here to read more

Our client is seeking an Operations Manager for their clothing retail stores, responsible for overseeing the effective daily operations to ensure operational excellence. This full-time position requires managing supply chains, enhancing in-store commercial performance, and delivering outstanding customer service. The role entails leading and motivating multiple store teams, including remote management. The successful candidate will optimise sales performance, manage costs, and ensure compliance with all operational processes. Click here to read more

Our client is seeking a dedicated and hardworking individual to temporarily lead the Asset Services team for a duration of 12 months. This role involves providing inspirational leadership to enhance the training and development of all team members, ensuring the delivery of operational excellence. The Asset Services team collaborates closely with colleagues across various departments to meet all relevant internal and regulatory policies while delivering a seamless and efficient service to clients and intermediaries. The successful candidate will manage the delivery of excellent customer service, facilitating team meetings, and coordinating cross-functional projects. Regular performance assessments of team members will be conducted, offering support, coaching, and constructive feedback to encourage continuous improvement. Moreover, the individual will set team and departmental goals to align with the Group KPIs and oversee the hiring and cross-training of new team members. Management Information (MI) will be collated, and quality control checks will be conducted to enhance operational efficiency and the overall client journey. Click here to read more

Our client is seeking a dedicated individual to join their Asset Services team on a 12-month contract. The successful candidate will play a crucial role in delivering high-quality services to clients and intermediaries while ensuring compliance with internal and regulatory policies. This position involves working collaboratively across the business to provide a seamless and efficient experience. Key responsibilities include preparing and processing operational transactions such as dividends, asset transfers, and AML review requests. The candidate will be required to handle a variety of client queries, ensuring that all operations adhere to established guidelines. Additionally, maintaining accurate records and participating in continuous improvement initiatives will be essential aspects of this role. The candidate will also have the opportunity to support the team’s internal procedures and engage in various projects, all while embodying the organisation's values of excellence, integrity, and innovation. Click here to read more

Our client is seeking a Temporary Data Scientist to join their Risk and Operations division on a fixed-term contract for a duration of 6 to 12 months. This role reports to the Project Manager and is vital in resolving data challenges within the organisation. The successful candidate will work to ensure high-quality prudential, financial crime, and conduct regulation within the Bailiwick of Guernsey, aiming to enhance its international reputation in the financial services sector. As part of a strategic three-year business plan, the role entails liaising with management and external professionals to develop analytics-led approaches to risk-based supervision and facilitate effective data use. Additionally, candidates are expected to produce clear and concise documentation, prepare engaging presentations, and contribute to internal projects that support the organisation’s mission. This position requires a high level of cooperation and a proactive attitude toward problem-solving within a data-driven context. Click here to read more