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The Service Operations Technician role involves the maintenance and repair of gas appliances and related equipment within residential properties. This position ensures compliance with safety regulations and industry standards while delivering reliable service to customers. The technician will be responsible for diagnosing faults, performing routine servicing, and providing expert advice on energy-efficient solutions. Accurate record-keeping of completed work is essential. Additionally, the role includes responding to public-reported emergencies, such as gas leaks, and participating in an on-call rota. The technician must ensure that all downstream domestic gas work is performed safely, adhering to current legislation and best practices. Click here to read more

The Work Controller will play a vital role in developing network operational work plans to ensure the efficient delivery of the Asset Management Plan by all operational teams. This full-time position involves optimising the use of the Computerised Maintenance Management System (CMMS) and Geographical Information System (GIS) to ensure that planned preventative and corrective works are executed effectively. Under the guidance of the Network Operations Manager, the Work Controller will develop and share operational work plans on a weekly, monthly, and annual basis, ensuring that all internal and external customer service levels are met. Maintaining visibility of these work plans for all stakeholders and communicating them in a timely manner is crucial for ensuring the safe control of operations. The Work Controller will also assure the safety of all personnel on operational sites by supporting the Network Operations Manager in assessing and improving operating procedures and work practices. In addition, the role requires the provision of effective communication between operational teams and supporting areas, overseeing training plans, document control, and ensuring effective collaboration across the business. The successful candidate will also prepare and submit performance reports to the Network Operations Manager. Click here to read more

Our client is seeking a Senior Quality Assurance Analyst to join their team on the Isle of Man. This role is a full-time position and offers a unique opportunity to be part of a leading Africa-focused financial services group that operates on a global scale. The successful candidate will be instrumental in defining and maintaining the Anti-Money Laundering and Combatting Financing of Terror (AML / CFT) Quality Assurance framework. This position involves conducting end-to-end quality assurance reviews across Money Laundering Surveillance products and processes, which is crucial for mitigating potential operational losses, fines, and reputational damage. With a focus on compliance and quality assurance, the candidate will engage with various stakeholders and contribute towards ensuring adherence to all relevant legislation and regulations. This is an exciting opportunity for those looking to develop their expertise in a vibrant and challenging environment. Click here to read more

Our client is seeking an individual with strong interpersonal skills who enjoys variety in their working day to join the team as a Facilities Officer on a permanent part-time basis. This role involves providing local facilities support for the Jersey office, with flexible hours under the direction of the Head of Facilities. Working hours are from 08:00–11:00, Monday to Friday. Key duties include managing day-to-day facilities requests, maintaining kitchen and general areas, and overseeing office supplies and deliveries. The successful candidate will assist with maintenance tasks, health and safety compliance, and support facilities-related projects. This position also entails acting as the main emergency key holder, creating draft risk assessments, and contributing to policy documents as required. The selected individual will play an essential role in ensuring a clean and safe working environment for all employees. Additionally, the role may adapt based on space and occupancy requirements. Click here to read more

Our client is seeking an Operations Director for their Channel Islands business, based in Jersey. This role is a critical point of accountability, ensuring the delivery of the business's profit and loss (P&L) and growth in alignment with both in-year targets and the overall business plan. The Operations Director will drive strategic customer relationships to enable the retention and growth of key accounts. Collaborating closely with wider stakeholders, the role focuses on ensuring compliance, alignment, and efficiency in operations. The successful candidate will be responsible for business planning and forecasting, talent management, and for maximising business efficiency through proactive planning and effective use of management information. They will also represent the organisation in negotiations with customers and other key contacts, solidifying the business's presence and brand reputation within the market. This is a full-time position, and the salary will be discussed during the interview process. Click here to read more

Our client seeks a Risk Analyst within the Risk and Operations division, reporting to the Assistant Director. This position plays a crucial role in ensuring the delivery of high-quality prudential, financial crime, and conduct regulation within the Bailiwick of Guernsey. The Risk Analyst will engage in facilitating innovation while discouraging poor-quality ventures, thus helping to protect and enhance the Bailiwick’s international reputation in the financial services sector. Responsibilities include liaising with management and external professionals regarding data requirements and providing essential support in the development and implementation of the risk management framework to assess impacts and risks associated with licensees. The role also entails collaborating with team members to ensure effective communication, producing accurate written reports, and contributing to assurance work by meeting with divisional representatives to gather opinions and feedback. The ideal candidate will assist in training new staff and will be responsible for managing workload prioritisation while developing a proactive attitude. The position involves conducting systematic testing and producing timely management information reports. Click here to read more

Our client is seeking a Temporary Data Scientist to join their Risk and Operations division on a fixed-term contract for a duration of 6 to 12 months. This role reports to the Project Manager and is vital in resolving data challenges within the organisation. The successful candidate will work to ensure high-quality prudential, financial crime, and conduct regulation within the Bailiwick of Guernsey, aiming to enhance its international reputation in the financial services sector. As part of a strategic three-year business plan, the role entails liaising with management and external professionals to develop analytics-led approaches to risk-based supervision and facilitate effective data use. Additionally, candidates are expected to produce clear and concise documentation, prepare engaging presentations, and contribute to internal projects that support the organisation’s mission. This position requires a high level of cooperation and a proactive attitude toward problem-solving within a data-driven context. Click here to read more