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The Communications and Engagement Officer position is a permanent, full-time role that entails supporting the Senior Marketing and Communications Manager in the creation and implementation of a comprehensive stakeholder engagement and communications strategy. This critical position is situated within a pivotal phase of the organisation's evolution, as it strives to enhance its contribution to Jersey’s continued reputation as a prestigious international financial centre. The successful candidate will play a key role in fostering positive relationships with stakeholders while managing the engagement register to ensure transparency of interactions. Additionally, this position involves drafting timely and impactful reports and briefings that inform leadership decisions and elevate organisational awareness on key matters. The individual will conduct bespoke research projects aligned with broader division objectives and assist in the delivery of essential external communications to improve stakeholder perception and understanding of the organisation's mission. Click here to read more

This is an exciting opportunity for a driven and talented individual to make a significant impact as part of a dedicated and professional central support team. The role involves ensuring the smooth running of the office and encompasses a variety of tasks, including facilities management, controls audits, executive assistant duties, administration services, and project work. It is a dynamic position that will provide the candidate with excellent opportunities to enhance their administrative and project management skills. The successful candidate will be involved in high-level administrative tasks, data collation, and leading company-wide projects, while also supporting the wider teams as necessary. This full-time position promises a collaborative environment with potential for personal growth and professional development. Click here to read more

This role involves independently implementing and managing a range of complex Structured Corporate Loan transactions as intended by the loan agreement, in support of the International Banking business and Wholesale Clients. Applicants must be Isle of Man residents as this position is not open to relocation or sponsorship. The Transaction Management Unit Manager will be responsible for actively monitoring and resolving complex issues throughout the transaction lifecycle while ensuring compliance with transaction terms. A focus on providing high-quality service and mitigating operational risk is crucial. The role encompasses coordinating with various departments, managing collateral documentation, and facilitating communication with stakeholders. The successful candidate will also create complex transactions in the accounting system to enable efficient ongoing administration and reporting. The position requires a commitment to delivering professional, client-centric service in the financial services sector. Click here to read more

This role is designed for an ambitious individual with industry experience in financial services, who will apply their expertise to fully understand the business objectives and specific operations of the organisation. The position entails conducting essential Anti-Money Laundering (AML) reviews and risk assessments while ensuring compliance with regulations and internal procedures. The successful candidate will engage in effective communication with clients and internal stakeholders, fostering professional relationships both by phone and email. Responsibilities include monitoring quality trends, providing constructive feedback, and supporting broader business goals through participation in change initiatives and process improvements. The role calls for a proactive attitude and the ability to log risks and issues accurately. Candidates are expected to maintain an ethical work environment, contributing positively to team culture and collaboration across various jurisdictions. This position may involve both operational tasks and client-facing responsibilities, ensuring a diverse and dynamic working experience. Click here to read more

This role seeks a qualified finance professional to lead the daily operations and client services, ensuring activities are executed accurately and efficiently in accordance with established service standards. The individual will provide strong leadership, direction, and support to the team, fostering a culture of accountability, collaboration, and high performance. Responsibilities include overseeing client servicing, transaction processing, and operational controls to ensure compliance with regulatory and internal procedures. The role involves monitoring workflow and quality outcomes, identifying trends, resolving issues, and driving continuous improvement initiatives. Furthermore, the successful candidate will act as a key escalation point for complex operational and risk matters. The ideal applicant will bring proven experience within financial services, strong leadership qualities, and a proactive, results-oriented approach, capable of coaching and managing team workloads while delivering high-quality service in a dynamic environment. Click here to read more

The Service Operations Technician role involves the maintenance and repair of gas appliances and related equipment within residential properties. This position ensures compliance with safety regulations and industry standards while delivering reliable service to customers. The technician will be responsible for diagnosing faults, performing routine servicing, and providing expert advice on energy-efficient solutions. Accurate record-keeping of completed work is essential. Additionally, the role includes responding to public-reported emergencies, such as gas leaks, and participating in an on-call rota. The technician must ensure that all downstream domestic gas work is performed safely, adhering to current legislation and best practices. Click here to read more

The Work Controller will play a vital role in developing network operational work plans to ensure the efficient delivery of the Asset Management Plan by all operational teams. This full-time position involves optimising the use of the Computerised Maintenance Management System (CMMS) and Geographical Information System (GIS) to ensure that planned preventative and corrective works are executed effectively. Under the guidance of the Network Operations Manager, the Work Controller will develop and share operational work plans on a weekly, monthly, and annual basis, ensuring that all internal and external customer service levels are met. Maintaining visibility of these work plans for all stakeholders and communicating them in a timely manner is crucial for ensuring the safe control of operations. The Work Controller will also assure the safety of all personnel on operational sites by supporting the Network Operations Manager in assessing and improving operating procedures and work practices. In addition, the role requires the provision of effective communication between operational teams and supporting areas, overseeing training plans, document control, and ensuring effective collaboration across the business. The successful candidate will also prepare and submit performance reports to the Network Operations Manager. Click here to read more

Our client is seeking an individual with strong interpersonal skills who enjoys variety in their working day to join the team as a Facilities Officer on a permanent part-time basis. This role involves providing local facilities support for the Jersey office, with flexible hours under the direction of the Head of Facilities. Working hours are from 08:00–11:00, Monday to Friday. Key duties include managing day-to-day facilities requests, maintaining kitchen and general areas, and overseeing office supplies and deliveries. The successful candidate will assist with maintenance tasks, health and safety compliance, and support facilities-related projects. This position also entails acting as the main emergency key holder, creating draft risk assessments, and contributing to policy documents as required. The selected individual will play an essential role in ensuring a clean and safe working environment for all employees. Additionally, the role may adapt based on space and occupancy requirements. Click here to read more

The role of the Temporary Technology Innovation Assistant Director, Risk & Operations is a fixed-term contract position ending on 31 March 2028. We are looking for a forward-thinking professional to play a key role in shaping the future of regulation in a rapidly evolving technological landscape. This pivotal role focuses on the transformation brought by technologies such as regulatory technology (RegTech), supervisory technology (SupTech), and artificial intelligence in compliance management for regulated firms and the regulatory body itself. Technology is fundamentally changing how financial services firms operate and how regulators supervise them. From RegTech and SupTech to artificial intelligence and emerging capabilities such as advanced analytics and cloud platforms, the pace of innovation continues to accelerate. The Assistant Director will coordinate daily operations within the Technology Innovation Unit, collaborating with technologists and supervisors to propose effective adaptations to current supervisory processes. The position involves strategic involvement in supervising firms that leverage advanced technology while also integrating new technological advancements within the regulator's own operations. Engaging in project management methodologies and overseeing projects will be essential as the unit aims to enhance overall operational efficiency. Click here to read more

This fixed term contract role as an Accounts Services Administrator offers the opportunity to provide vital administrative support across various departments including Debit Card, Internet Banking, Scanning, and Static teams. The position is based in the Isle of Man and is exclusively available to candidates with residency and the right to work in this location. Over the duration of the 6-month contract, the successful candidate will follow set procedures to ensure the delivery of account services in an effective and timely manner, meeting agreed service level agreements. Duties will include completing debit card instructions, managing internet banking registrations, and facilitating password and memorable date changes for personal and corporate clients. Furthermore, the role entails maintaining up-to-date customer information and identifying areas for improvement within current processes. Continuous professional development through internal training programs and learning sessions is also encouraged to enhance operational knowledge and efficiency. The start date will be confirmed upon selection, with the contract expected to end six months thereafter. Click here to read more

This temporary role is crucial to maintaining effective business-as-usual (BAU) operations within a significant programme of change at a leading international bank and wealth manager. The successful candidate will assist in strategic transformation initiatives across payments, custody, and core banking. The position offers an opportunity to enable the organisation to release capacity from core teams, ensuring continuity of operational delivery. As part of a collaborative and innovative environment, the administrator will handle various operational tasks that support successful execution of strategic initiatives. The role requires a commitment to meticulousness and a proactive attitude toward problem-solving. Key responsibilities include processing SWIFT payments, managing client transactions, and supporting ad hoc projects, all while maintaining high standards of service. Click here to read more