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Our client is seeking an experienced and driven IT Service Manager to lead the day-to-day management, governance, and continual improvement of technology services. This permanent, full-time position can be based in Guernsey or Jersey. Reporting to the Senior Manager, Technology, you will play a pivotal role in ensuring that IT services remain reliable, secure, resilient, and aligned to business needs, customer expectations, and regulatory requirements. This role presents an exciting opportunity for a service-focused technology professional to enhance IT service management practices and drive continuous improvement across a complex technology environment. The principal focus of this position is to act as a key link between Technology, business stakeholders, Information Security, Operational Resilience teams, and third-party suppliers, helping to deliver exceptional service outcomes and a strong customer experience. Click here to read more

Our client is seeking an Office Manager to join their team in St Peter Port, Guernsey. This permanent position involves working 36.25 hours per week, offering a blend of administrative and operational support to key stakeholders and the wider office. The successful candidate will play a crucial role in calendar management, meeting coordination, travel arrangements, event planning, and drafting internal communications. You will collaborate closely with the remote Facilities team to facilitate the smooth daily operation of the office, ensuring a high standard of service excellence to internal and external clients. Click here to read more

Our client is seeking an experienced and driven IT Service Manager to join their team in either Guernsey or Jersey on a full-time, permanent basis. In this pivotal role, you will lead the day-to-day management, governance, and continual improvement of technology services. Reporting to the Senior Manager, Technology, you will ensure that IT services remain reliable, secure, and resilient while being aligned with business needs, customer expectations, and regulatory requirements. This is a fantastic opportunity for a service-focused technology professional to enhance IT service management practices, drive operational excellence, and contribute to continuous improvement across a complex technology environment. You will act as a key link between Technology, business stakeholders, Information Security, Operational Resilience teams, and third-party suppliers to deliver exceptional service outcomes and an outstanding customer experience. Click here to read more

Our client is seeking a full-time Senior Manager, Technology to join their team in either Guernsey or Jersey. In this pivotal role, you will lead the delivery, operation, and continuous improvement of technology platforms and infrastructure. As a key member of the Technology Leadership Team, you will play a crucial role in translating business strategy into technology outcomes, ensuring that all services provided are secure, resilient, scalable, and cost-effective. You will collaborate with stakeholders across the organisation to drive operational excellence, support strategic transformation initiatives, and help shape the future technology landscape. This is an excellent opportunity for a technology leader who combines strategic vision with hands-on operational expertise and is passionate about delivering reliable, modern technology services within a regulated environment. Click here to read more

Our client is seeking an experienced and forward-thinking Senior Manager - Technology to lead the delivery, operation, and continuous improvement of their technology platforms, infrastructure, and technical services. This permanent, full-time position is located in either Guernsey or Jersey. As a vital member of the Technology Leadership Team, you will translate business strategy into technology outcomes, ensuring that services are secure, resilient, scalable, and cost-effective. You will collaborate closely with stakeholders across the business to drive operational excellence, support strategic transformation initiatives, and help shape the future technology landscape. This role presents an excellent opportunity for a technology leader with a strategic vision and hands-on operational expertise, who is passionate about delivering reliable, modern technology services within a regulated environment. Click here to read more

Our client is seeking a Business Support Administrator to facilitate the efficient day-to-day operations of their Guernsey office. This is a full-time position focused on delivering exceptional administrative and client service support across the organisation, fostering a professional environment conducive to productivity. You will be responsible for managing office administration and facilities, ensuring compliance with regulatory tasks, and supporting the Client Services team by processing client requests accurately and promptly. In this role, your main focus will be on maintaining an organised and compliant workspace, managing physical and electronic records, and facilitating communication with clients and service providers to promote a positive client experience. You will work under the guidance of senior management, contributing to the overall effectiveness of the department. Click here to read more

Our client is offering an exciting full-time opportunity for a Workplace Operations Administrator based in Guernsey. This role is a vital part of the Operations Team, focused on enhancing the client and visitor experience within the workplace environment. The successful candidate will have the opportunity to work closely with local operational support teams, ensuring a safe and functional space. Your role will encompass a range of physical, technological, and administrative responsibilities, contributing to the overall efficiency of workplace operations. The position is suitable for an Associate with some relevant experience or a more seasoned Senior Associate, preferably with a background in health and safety. Candidates should possess strong communication skills, the ability to multitask, and have a proactive attitude. Click here to read more

Our client is seeking an experienced and commercially minded Deputy Managing Director (DMD) in Jersey to partner with the Jersey Managing Director in leading the overall performance, growth, governance, and operational management of the business across both private wealth and institutional services. This full-time role involves acting as the operational leader for the jurisdiction, driving strategic execution, financial performance, client service excellence, regulatory compliance, and people leadership, while working closely with the Board, Executive Committee, and senior stakeholders. This is a high-profile leadership role with significant influence across the Jersey business and presents a possible succession pathway to Managing Director, offering an exceptional opportunity for a proven senior leader with strong fiduciary, operational, and commercial expertise. The DMD will be responsible for the day-to-day running of the business, collaborating with senior management and team leaders to support growth initiatives. This position requires strong operational discipline, leadership capabilities, and sound judgment to ensure resilience and efficiency within the organisation. Click here to read more

Our client is seeking an Assistant Manager to join their team in Jersey. This is a full-time position with a hybrid work arrangement, allowing for a mix of on-site and remote work. In this role, you will support the management team in overseeing operations and ensuring the delivery of high-quality services. As an Assistant Manager, you will be responsible for coordinating various activities, managing processes, and liaising with clients and stakeholders to maintain strong relationships. Your role will be pivotal in enhancing team performance by driving process improvements, supporting administrative functions, and ensuring that operational tasks are executed efficiently. This position is ideal for someone with strong leadership qualities and a proactive mindset who seeks to make an impactful contribution in a dynamic environment. Click here to read more

Our client is looking for a Senior Administrator to enhance their team in Jersey. This full-time role offers a hybrid work arrangement, allowing you to work on-site and remotely. In this position, you will provide vital administrative support, act as a liaison for clients and stakeholders, and ensure that all operations run smoothly and efficiently. The Senior Administrator will play a critical role in maintaining the integrity of processes and systems while delivering excellent service. You will be responsible for managing various administrative tasks, ensuring high-quality service delivery, and contributing to process improvements. This role requires someone who is detail-oriented, organised, and able to work effectively in a busy environment while collaborating with multiple teams. Click here to read more

Our client is looking for a skilled Onboarding Adviser to join their Client Onboarding Team in Guernsey. This full-time role focuses on enhancing the effectiveness of the client onboarding experience. You will serve as the primary liaison between various engagement teams and clients while ensuring that all onboarding processes meet regulatory requirements. Click here to read more

Our client is seeking a dedicated Accounts Officer to assist the Associate Director/Manager and the team with operational tasks within the Finance department. This permanent position offers a hybrid working structure, allowing for both in-office and remote work. The role is ideal for an individual looking to develop their knowledge in trust or who has prior experience in an internal finance role, particularly with accounting packages, to ensure a high-quality output. Click here to read more

Our client is seeking a Head of Operations to lead and coordinate operational excellence across its multi-jurisdictional business. This pivotal role will report to the Group COO and is focused on aligning processes, procedures, controls, and service standards to ensure consistent and efficient operations. This position is located in an attractive area and is a full-time opportunity. Click here to read more

Our client is seeking a Head of Operations to lead and coordinate operational excellence across their multi-jurisdictional business. This full-time, permanent position plays a pivotal role in documenting and maintaining the Group Operating Model, ensuring operational consistency, efficiency, and scalability. The successful candidate will report to the Group Chief Operating Officer and collaborate with local and remote teams across jurisdictions. Click here to read more

This role involves becoming a key part of the Operations and Business Support team, providing essential operational support to the Fiduciary Services business. The position requires assistance in managing statutory data within the core database and updating the Guernsey Registry in compliance with regulatory deadlines. The post holder will play a vital role in ensuring the implementation of processes and procedures that monitor and mitigate operational and AML/CFT risk. Collaboration with other departments is crucial to guarantee the accuracy and compliance of key data with regulatory obligations. The responsibilities also include data processing, audit reporting, and managing requests for information from banks. The successful candidate will assist with company secretarial duties and various projects as they arise. Click here to read more

The Senior Facilities Manager will be responsible for the strategic and operational management of the workplace estate across multiple jurisdictions. This role ensures that all offices provide a professional, safe, and welcoming environment for employees and clients while maintaining cost-effectiveness and planning for growth. The position goes beyond daily facilities operations and includes significant project management responsibilities, such as overseeing office searches, fit-outs, relocations, and consolidations. The Senior Facilities Manager will collaborate closely with local leadership and central functions to ensure office strategies align with commercial ambitions. Reporting to the Group COO, this individual must balance operational rigour with commercial pragmatism, maintaining consistent standards across a diverse portfolio while respecting local requirements and cultures. Regular travel across the jurisdictions will be necessary. Click here to read more

The Senior Facilities Manager is responsible for the strategic and operational management of the physical workplace estate across multiple jurisdictions. This role ensures that all offices provide a safe, professional, and welcoming environment for both employees and clients, while efficiently managing resources and planning for future growth. The position includes significant project management responsibilities, leading office searches, fit-outs, relocations, and consolidations in alignment with organisational ambitions. Reporting directly to the Group COO, the Senior Facilities Manager must balance operational discipline with commercial pragmatism, upholding consistent standards across a diverse portfolio whilst adhering to local regulations and cultural expectations. The role requires regular travel to various jurisdictions and the ability to manage multiple concurrent priorities effectively. This position is vital for maintaining the company's reputation for quality while effectively supporting its expansion. Click here to read more

The Client Accounts Manager role involves overseeing the preparation, review, and delivery of financial statements for a diverse portfolio of client entities, such as trusts and companies. This full-time position reports directly to the Senior Client Accounting Manager and ensures accuracy, compliance, and adherence to reporting deadlines. The successful candidate will manage and develop a team of qualified and part-qualified accountants while enhancing accounting processes and operational efficiencies. This role is crucial in maintaining strong client relationships, providing technical accounting guidance, and delivering high-quality financial reporting along with ad hoc management information. The Client Accounts Manager will also play an active role in coaching team members, ensuring an environment that fosters collaboration and professional growth. Click here to read more

This role is designed for an ambitious individual with industry experience in financial services, who will apply their expertise to fully understand the business objectives and specific operations of the organisation. The position entails conducting essential Anti-Money Laundering (AML) reviews and risk assessments while ensuring compliance with regulations and internal procedures. The successful candidate will engage in effective communication with clients and internal stakeholders, fostering professional relationships both by phone and email. Responsibilities include monitoring quality trends, providing constructive feedback, and supporting broader business goals through participation in change initiatives and process improvements. The role calls for a proactive attitude and the ability to log risks and issues accurately. Candidates are expected to maintain an ethical work environment, contributing positively to team culture and collaboration across various jurisdictions. This position may involve both operational tasks and client-facing responsibilities, ensuring a diverse and dynamic working experience. Click here to read more

The Work Controller will play a vital role in developing network operational work plans to ensure the efficient delivery of the Asset Management Plan by all operational teams. This full-time position involves optimising the use of the Computerised Maintenance Management System (CMMS) and Geographical Information System (GIS) to ensure that planned preventative and corrective works are executed effectively. Under the guidance of the Network Operations Manager, the Work Controller will develop and share operational work plans on a weekly, monthly, and annual basis, ensuring that all internal and external customer service levels are met. Maintaining visibility of these work plans for all stakeholders and communicating them in a timely manner is crucial for ensuring the safe control of operations. The Work Controller will also assure the safety of all personnel on operational sites by supporting the Network Operations Manager in assessing and improving operating procedures and work practices. In addition, the role requires the provision of effective communication between operational teams and supporting areas, overseeing training plans, document control, and ensuring effective collaboration across the business. The successful candidate will also prepare and submit performance reports to the Network Operations Manager. Click here to read more

This temporary role is crucial to maintaining effective business-as-usual (BAU) operations within a significant programme of change at a leading international bank and wealth manager. The successful candidate will assist in strategic transformation initiatives across payments, custody, and core banking. The position offers an opportunity to enable the organisation to release capacity from core teams, ensuring continuity of operational delivery. As part of a collaborative and innovative environment, the administrator will handle various operational tasks that support successful execution of strategic initiatives. The role requires a commitment to meticulousness and a proactive attitude toward problem-solving. Key responsibilities include processing SWIFT payments, managing client transactions, and supporting ad hoc projects, all while maintaining high standards of service. Click here to read more