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This role involves driving the implementation of the Real Estate Services (RES) enablement plan across the Isle of Man and Jersey, with a focus on enhancing the workplace experience in both locations. You will manage a local team while overseeing a remote team in Jersey, contributing to the business strategy and goals. Key areas of focus include leasing of space, property management, facilities management, technical services, logistics, project management, and physical security.  The ideal candidate will have a qualification in Physical Planning or related fields, alongside significant project management experience. With 8-10 years of relevant experience in Real Estate Management, you should demonstrate strong organisational capabilities in delivering projects that implement Real Estate Services. Click here to read more

The Head of KYC & Due Diligence position is a permanent role critical to the Business Implementation department. This leadership position involves managing a team dedicated to client Anti-Money Laundering (AML) regulations and due diligence processes. Responsibilities include overseeing client onboarding, recertification, and the management of documentation within regulatory frameworks. The successful candidate will represent the team in client due diligence visits and regulatory audits, ensuring compliance with internal and external governance requirements. This role also demands the production and presentation of periodic management information related to AML statistics. The position aims to enhance operational efficiencies and collaborative engagements across the organisation to streamline service delivery. Key aspects of the role include mentoring team members, ensuring adherence to policies, and managing stakeholder relationships Click here to read more

The role of the Customer Service Executive involves providing vital support within the Local Banking Department to assist with client servicing. This position entails daily responsibilities such as aiding in the servicing of existing clients, addressing queries through effective communication, and executing follow-up calls. The successful candidate will play a crucial role in the new client onboarding process, including facilitating credit card applications. Timely execution of client instructions is essential, as well as assisting clients with online banking setup, activation, and related queries. Additionally, there will be opportunities to identify and promote the bank's products and services through cross-selling and up-selling. An active contribution towards achieving the bank's financial targets is expected, alongside providing assistance to team members during peak periods. Participation in projects and large-scale system tasks will arise occasionally, requiring flexibility and the completion of relevant training on time. Attendance at events to promote the bank's offerings is also a part of this role. Click here to read more

The role of Financial Data Analyst involves the implementation of data management standards to ensure data quality, lifecycle management, metadata, and data privacy. The successful candidate will be responsible for supporting the business in comprehending how data is collected, stored, utilised, and deleted. This role requires a commitment to maintaining data governance frameworks while operating within a highly collaborative environment. The position is full-time and located in Jersey, and it is essential that applicants are eligible to work in the jurisdiction as no relocation or sponsorship is offered. With a focus on data governance principles, the analyst will work closely with various stakeholders to manage information risk, drive adherence to compliance requirements, and educate internal teams about effective data management practices. Click here to read more

This role involves taking on the responsibilities of a Senior Credit Operations Administrator to support lending activities through the administration and completion of residential mortgage and bespoke lending transactions, while ensuring strong operational controls and positive customer outcomes. The position requires adherence to bank policies, regulatory requirements, and internal controls, maintaining the quality and integrity of loan book administration. The successful candidate will prepare and process mortgage and bespoke lending documentation, liaising with relationship managers, lending specialists, solicitors, valuers, and borrowers to facilitate efficient lending transactions. This role also includes managing and monitoring conditions precedent and post-completion requirements, along with administering security documentation. Participation in projects and regulatory change initiatives will be expected, with an emphasis on identifying opportunities to enhance operational efficiency, controls, and customer experience within the lending and credit operations process. Click here to read more

The Relationship Manager will be responsible for owning and developing a growing portfolio of local clients, while building strong relationships and providing superior service. The role involves collaborating with product specialists to offer clients a range of deposit, lending, and investment products. Key responsibilities include developing business opportunities with both existing and new clients by fostering strong client and introducer relationships. The successful candidate will serve as the main point of contact for servicing current clients, with a deep understanding of the bank's financial targets and a keen awareness of the commerciality of their client portfolio. They will effectively on-board clients while comprehensively assessing and presenting the clients' risk profiles. Additionally, the Relationship Manager will assist team members during busy periods and conduct periodic risk reviews to evaluate ongoing risks to the bank, ensuring the remediation of any KYC/AML shortfalls. Compliance with all relevant rules, regulations, and bank policies concerning clients is essential, including a thorough understanding of transaction monitoring, client requests, and on-boarding processes. Click here to read more

This role involves establishing a Project and Change Delivery function to support business transformation and strategic initiatives across the organisation. The successful Project Manager will lead and deliver change projects aimed at driving business improvement, operational efficiency, and strategic outcomes. This position requires close collaboration with stakeholders throughout the project lifecycle, from feasibility and mobilisation to implementation and benefits realisation. The individual will ensure that all projects are delivered effectively, align with business objectives, and comply with regulatory and governance requirements. The role is essential for managing business change and transformation initiatives, with the candidate responsible for ensuring successful implementation from planning through to delivery while enhancing processes and driving operational efficiency. Click here to read more

This role involves implementing and managing a range of complex Structured Corporate Loan transactions within an asset class, supported by supervision, as stipulated by the loan agreement. The successful candidate will contribute to the Investment Banking business and Wholesale Clients. This position requires a minimum of 3 to 4 years of relevant experience in Transaction Management within Financial Services, ideally supporting Investment Banking. The role offers the opportunity to work with a talented team, ensuring the delivery of high-quality, client-centric services. The candidate will be responsible for operational oversight throughout the lifecycle of transactions, interacting with multiple stakeholders to guarantee compliance and mitigate risks. Additionally, the role necessitates a thorough understanding of investment banking debt products and the ability to interpret related legal agreements effectively. It is essential to maintain high standards in transaction documentation and management to support ongoing reporting requirements. Click here to read more

The Talent Acquisition Lead role is a replacement hire intended to enhance the recruitment capabilities across multiple jurisdictions, including Jersey, Isle of Man, Mauritius, and London. This position involves a strategic focus on the end-to-end recruitment process with significant emphasis on governance and compliance within a busy recruitment environment. Key responsibilities include managing the full recruitment lifecycle, developing and implementing effective recruitment strategies, and overseeing workforce planning and talent attraction initiatives. The successful candidate will conduct stakeholder management across various jurisdictions, ensuring recruitment processes are continually improved. Previous experience in managing or mentoring a team is highly advantageous. Click here to read more

This newly created role is designed primarily to reduce the workload of the Business Partner, particularly regarding Employee Relations matters. The successful candidate will occasionally travel to the Isle of Man, as oversight responsibilities extend to other jurisdictions including London and Mauritius. The position encompasses three key areas of responsibility: Employee Relations, Benefits, and Risk. In Employee Relations, the incumbent will manage grievances and disciplinary matters, acting as the subject matter expert on related issues while providing guidance to managers. The role will also involve taking ownership of the benefits function, where the candidate will manage relationships with brokers and providers, conduct benefits benchmarking, and oversee annual renewals ensuring they align with business objectives. The candidate will focus on HR-related risk management, reviewing and maintaining HR policies, and supporting governance and compliance activities. Click here to read more

This role involves joining a Client Service team as the primary contact point for clients’ daily banking requirements. The incumbent will deliver effective service while focusing on process efficiency. Responsibilities include assisting in the day-to-day servicing of existing clients and communicating with them to resolve queries and follow-up on instructions received. The role involves assisting with the new client onboarding process, including credit card applications, and taking clients through the application process during face-to-face meetings. The successful candidate will be responsible for receiving and executing client instructions in a timely manner, handling payments, security trades, foreign exchanges, and fixed deposits. They will assist clients with their online banking set-up and activation, as well as identifying opportunities to cross-sell and up-sell the bank's products and services. The individual will work closely with the Local Banking team and Relationship Managers to convert leads effectively and will contribute positively towards achieving the bank’s financial targets. Click here to read more

This role focuses on the growth, maintenance, and retention of a portfolio of private banking customers in alignment with the segment value propositions. The position is exclusively for Jersey residents, as it is not open to relocation or sponsorship. The Relationship Manager will be responsible for creating value for clients and the bank through related initiatives and activities. Duties involve promoting a relationship-based offering as the primary point of contact, ensuring client expectations are met with personalised financial solutions. The role requires adherence to sound account management principles for optimal credit portfolio management, such as reduced excesses and overdue reviews. Compliance with all legislative and regulatory requirements, including KYC, is essential. The successful candidate will prepare and submit quality credit applications for evaluation and manage credit reviews when necessary, ensuring that proper indemnities are in place to receive client instructions appropriately. Discretion will need to be exercised in acting on client requests within defined mandates. Click here to read more

An experienced and commercially aware Business Development Manager is sought to support the growth and development of the Banking and Finance service line across multiple jurisdictions, including Jersey, Guernsey, London, and Dubai. This full-time position entails working closely with the global Banking and Finance Business Development lead, associated partners, senior lawyers, and marketing colleagues to drive revenue growth. Responsibilities will include developing and implementing client-focused strategies, strengthening client relationships, enhancing market profile, and identifying new business opportunities. The successful candidate will engage in strategic planning and financial management to ensure alignment with commercial objectives, presenting a proactive approach to identifying and progressing new business initiatives. Furthermore, this role will require effective use of data to inform key outreach efforts, enhancing the firm's overall market presence. The position is designed for an individual with a strong understanding of the legal and professional services environments, particularly within Banking and Finance. Click here to read more

This role involves managing an allocated portfolio of corporate clients within the Business and Commercial Banking segment. The Senior Relationship Manager will actively seek new business opportunities through cross-sales and other distribution initiatives while ensuring that clients receive a high standard of service. The position is full-time and requires a commitment to achieving defined revenue targets while providing necessary guidance to the team. Candidates should be prepared to engage collaboratively with internal stakeholders to deliver effective and pragmatic solutions. The role also demands compliance with customer service and experience standards, ensuring client issues are resolved efficiently and that their requirements are met timely. Candidates will need to understand the offshore financial environment and possess relevant experience in business and commercial banking. Click here to read more

This role is intended for a Business Manager who will assist the Business Head in implementing a variety of programmes, projects, and initiatives to achieve strategic objectives and resolve delivery gaps. The position is based in the Isle of Man and is not open to relocation or sponsorship; only residents of the Isle of Man are eligible to apply. The Business Manager will establish and maintain governance standards, oversee business performance and financial metrics, and continually enhance the operational efficiency of the team. Responsibilities will be driven by the critical business priorities outlined by the Business Head or Chief Executive. Key aspects of this position include managing a broad range of projects to fruition and influencing stakeholders across various disciplines within the financial services arena to achieve shared outcomes. The role calls for a focus on risk management practices and operational resilience while developing and implementing tactical plans that align with group strategies. Click here to read more

This role involves independently implementing and managing a range of complex Structured Corporate Loan transactions as intended by the loan agreement, in support of the International Banking business and Wholesale Clients. Applicants must be Isle of Man residents as this position is not open to relocation or sponsorship. The Transaction Management Unit Manager will be responsible for actively monitoring and resolving complex issues throughout the transaction lifecycle while ensuring compliance with transaction terms. A focus on providing high-quality service and mitigating operational risk is crucial. The role encompasses coordinating with various departments, managing collateral documentation, and facilitating communication with stakeholders. The successful candidate will also create complex transactions in the accounting system to enable efficient ongoing administration and reporting. The position requires a commitment to delivering professional, client-centric service in the financial services sector. Click here to read more

This role involves the execution of all risk management activities and requirements, including business, regulatory, and market conduct, as well as associated processes and procedures. The successful candidates will implement and embed risk prevention and mitigation frameworks to avoid potential breaches and losses while upholding client experience standards. They will continuously provide business insights into their risk profile, ensuring proactive management of potential risks. This position is not open to relocation or sponsorship; only residents of Jersey are eligible to apply. Candidates should possess a minimum of 3 to 4 years of experience in operational risk, compliance, and/or audits, particularly within the Correspondent Banking and High Net Worth (CHNW) sector. Click here to read more

This role entails leading the development, implementation, and maintenance of an integrated risk governance framework covering all key risk areas within a Tier III Africa Region. The position aligns with regulatory expectations and international best practices. The Senior Manager will collaborate closely with various functions within the Risk Function, ensuring the effective delivery and integration of the Combined Assurance model. Responsibilities include overseeing aggregated risk reporting, including liquidity risk, to key stakeholders. Additionally, the role requires conducting periodic assessments of the risk governance framework’s effectiveness and relevance to the bank's objectives. The successful candidate will focus on developing key risk indicators and dashboards for real-time monitoring of risk exposures. This is a full-time position, and the company encourages proactive risk management, leveraging advanced analytical techniques and fostering a strong risk culture throughout the organisation. Click here to read more

This role primarily focuses on proactive management and operational support to enable the implementation of the Non-Financial Risk (NFR) management strategy across various business units, including Business and Commercial Banking Clients, Personal and Private Banking, and Asset Management. The responsibilities encompass identifying and mitigating 17 risk types and managing related processes effectively. The ideal candidate will act as an interface for NFR, driving fraud risk management and liaising with NFR teams on information risk threats and controls. Building and maintaining credible relationships with internal and external stakeholders is crucial, alongside challenging and overseeing risk processes to assure factual data is used for decisions. The candidate will collaborate with team members to achieve desired business outcomes through continuous improvement and mentoring. Furthermore, they will be responsible for conducting risk assessments, scenario planning, and contributing to the establishment of a robust risk and control culture. The role requires the candidate to be a strategic partner, providing risk assessments and advice for new projects to effectively manage changes to the business risk profile. Click here to read more

The role of Credit Origination Manager involves proactively originating, assessing, structuring, and supporting the execution of structured product deals specifically for Business and Commercial Banking clients. The individual in this position will be responsible for ensuring high-quality credit submissions while maintaining effective risk management practices. This full-time role requires a strong commitment to delivering a seamless client credit experience and aims to contribute to the structured debt product revenue growth and market penetration. The ideal candidate will possess substantial experience in credit origination, commercial property lending, and corporate/business banking, and will have demonstrated skills in structuring complex property finance deals. This position demands collaboration with Relationship Managers to identify client credit needs early in the deal process and to influence client outcomes effectively. Candidates should have substantial exposure to the offshore banking environment, which will be beneficial. Click here to read more

Our client is seeking a highly motivated Analyst to join their Banking and Insurance Division. This role involves prudential and conduct supervision of firms licensed in the Bailiwick of Guernsey. The Analyst will engage in the analysis of information provided by licensees, utilising sound judgement to assess compliance with regulatory expectations. This position entails interactions with a variety of stakeholders, including licensees and their boards, as well as other supervisory roles. As the primary point of contact for licensees, the Analyst will take part in risk-based supervision, assessing acceptable risks and devising action plans to rectify identified deficiencies. Additionally, the role includes reviewing the fitness and propriety of senior management within these firms. The ideal candidate will have experience in the financial services sector, particularly in insurance, banking, auditing, or similar environments. This position offers a unique opportunity to develop a career in the Bailiwick’s financial services sector and contribute to maintaining its strong regulatory reputation. Click here to read more

Our client is seeking a Senior Analyst to join their Banking and Insurance Division, responsible for the prudential and conduct supervision of licensed firms within the Bailiwick of Guernsey. This position offers a full-time role focused on analysing information provided by licensees and determining regulatory compliance. The successful candidate will engage with various stakeholders, including licensees and their boards, while acting as the primary contact for risk-based supervision under PRISM. Duties include devising action plans to address deficiencies identified during assessments and evaluating the fitness and propriety of senior managers. The role presents opportunities to work across diverse financial services sectors and contribute to maintaining the Bailiwick’s reputation in the international financial community. Our client is looking for individuals who may not have expertise in all supervisory areas but possess experience in insurance, banking, auditing, or actuarial environments and are eager to expand their knowledge and qualifications. The position includes responsibilities in policy creation, oversight, and maintaining high-quality regulatory standards. Click here to read more

Our client is seeking an Investment Research Analyst to join their dynamic team. This role involves conducting in-depth analysis of investment opportunities, generating comprehensive research reports, and providing strategic insights to guide investment decisions. The Analyst will work closely with a team of skilled professionals to evaluate market trends and assess the performance of various financial instruments. The position is full time, providing a competitive salary package and opportunities for professional development. The successful candidate will be expected to present findings to stakeholders and contribute to investment strategy discussions. This role requires a detail-oriented approach and the ability to synthesize complex data into actionable recommendations. Click here to read more

Our client is seeking a highly motivated and customer-focused Lending Specialist to join their team on a permanent, full-time basis. This role involves supporting clients through the lending process by evaluating financial information, preparing loan applications, and delivering exceptional service. You will be a key contact point for both new and existing clients, ensuring lending solutions are accurately tailored and professionally administered in line with company standards and regulatory requirements. Click here to read more

This position is a 6-month Fixed Term Contract focused on executing Compliance Monitoring plans, processes, and activities across specific areas of a Business Unit. Candidates should possess strong Financial Crime knowledge, ideally with a background in audit, risk, or law. This role is essential for ensuring the effective identification and reporting of compliance risks and non-compliance cases, ultimately safeguarding the organisation against operational losses, fines, and reputational damage. Successful applicants will need to be proactive and confident, particularly when engaging with stakeholders, and must demonstrate the ability to take ownership of their workloads and priorities. Eligibility to work in the Isle of Man is required, as relocation or sponsorship is not offered for this role. Click here to read more

This fixed term contract role as an Accounts Services Administrator offers the opportunity to provide vital administrative support across various departments including Debit Card, Internet Banking, Scanning, and Static teams. The position is based in the Isle of Man and is exclusively available to candidates with residency and the right to work in this location. Over the duration of the 6-month contract, the successful candidate will follow set procedures to ensure the delivery of account services in an effective and timely manner, meeting agreed service level agreements. Duties will include completing debit card instructions, managing internet banking registrations, and facilitating password and memorable date changes for personal and corporate clients. Furthermore, the role entails maintaining up-to-date customer information and identifying areas for improvement within current processes. Continuous professional development through internal training programs and learning sessions is also encouraged to enhance operational knowledge and efficiency. The start date will be confirmed upon selection, with the contract expected to end six months thereafter. Click here to read more

This temporary position as a Relationship Manager involves the ownership and development of a portfolio of local clients. The individual will be responsible for cultivating business opportunities with both existing and new clients through the establishment of robust relationships. Key duties include acting as the primary point of contact for current clients, understanding the financial targets of the bank while maintaining a commercial awareness of the client portfolio, and ensuring effective onboarding while managing client risk aspects. The role necessitates cross-departmental coordination to deliver products and services suited to the client needs, as well as raising the bank's public profile locally and internationally, including participation in corporate events. Additional responsibilities entail providing support to colleagues during peak times and conducting periodic risk reviews to continually assess risks to the bank, ensuring that any KYC/AML shortfalls are addressed. Click here to read more

This temporary role is crucial to maintaining effective business-as-usual (BAU) operations within a significant programme of change at a leading international bank and wealth manager. The successful candidate will assist in strategic transformation initiatives across payments, custody, and core banking. The position offers an opportunity to enable the organisation to release capacity from core teams, ensuring continuity of operational delivery. As part of a collaborative and innovative environment, the administrator will handle various operational tasks that support successful execution of strategic initiatives. The role requires a commitment to meticulousness and a proactive attitude toward problem-solving. Key responsibilities include processing SWIFT payments, managing client transactions, and supporting ad hoc projects, all while maintaining high standards of service. Click here to read more

Our client is seeking to recruit six Operations Analysts for a six-month contract to support an upcoming remediation project in the Isle of Man. The role involves ensuring that client FATCA/CRS information is accurate and up to date. The initial outreach to clients is automated; however, the team will manage all incoming responses effectively. Candidates must be comfortable communicating with clients via phone and video calls while providing support to Relationship Managers for any complex tasks. An operational understanding of basic banking KYC principles is preferred, as training will be provided to enhance knowledge. This role is not suitable for summer students; candidates must be able to commit to the duration of the project. Core office hours are from 08:00 to 18:00, with flexibility and WFH available for those who may require it. Click here to read more

Our client is seeking a Temporary Senior Officer, Business Risk Management, to join the offshore business on a 12-month fixed term contract. This role is responsible for implementing a sustainable business risk management and quality assurance capability across offshore business units. The position focuses on executing, co-ordinating, monitoring and reporting on a risk-based combined assurance plan and related activities. The successful candidate will enable a strong culture of quality, control and transparent risk ownership throughout the organisation. You will provide independent oversight of key processes and controls and support the identification and mitigation of operational and regulatory risks. The role requires close collaboration with senior stakeholders across the offshore business. You will be involved in investigations, data analysis and detailed reporting on key risks and issues. This role is based locally, and only candidates with residency and the right to work in Jersey can be considered. Click here to read more