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The role of Credit Card Support involves providing essential assistance to retail and corporate clients within the credit card team. This position focuses on reviewing applications and managing operational tasks efficiently. Responsibilities include aiding customers with digital onboarding processes, mobile app navigation, and ancillary services tailored for both retail and corporate clients. The individual will respond to inquiries via email and telephone and assist in resolving any issues related to credit card transactions. Furthermore, they will prepare credit card application packs for evaluation, conducting ID & V checks and examining high-risk factors. The daily administration tasks, including filing client files and correspondence, will be part of their duties. This position may also involve managing direct debits and repayments to cardholder accounts while addressing any disputed or fraud-related transactions. A comprehensive understanding of financial protocols and a keen analytical mindset will greatly benefit the role. Click here to read more

Our client is seeking a full-time Business Risk Control Manager to join their team in Jersey, focused on International Wealth & Investments. This pivotal role entails managing first-line business risk and control activities within a dynamic financial services environment. You will provide risk-related advice, assurance, and oversight to business stakeholders, ensuring compliance with regulatory requirements, internal policies, and industry standards. Your efforts will facilitate the identification, assessment, management, and reporting of Anti-Money Laundering, operational, client, and business risks. The ideal candidate will possess a strong background in banking risk and control, coupled with a commitment to fostering a culture of compliance and continuous improvement. Click here to read more

Our client is seeking a highly organised Project Administrator to manage and coordinate all administrative requirements across a key project. This full-time role is open to Isle of Man residents only and not available for relocation or sponsorship. The Project Administrator will ensure that all project stakeholders are fully equipped to perform their required roles effectively and that there is efficient governance and availability of information throughout the project lifecycle. Key responsibilities include managing diaries, overseeing documentation, and conducting financial and budget management duties. The ideal candidate will possess a minimum of a Diploma in Project Management and have 3-4 years of experience in Business Support. This role offers a unique opportunity to enhance your skills while contributing to the project's success. Click here to read more

Our client is looking for a Financial Crime Compliance Specialist to be based in Jersey. This full-time position aims to implement Group Financial Crime Compliance (GFCC) Policies, Standards, and Procedures within the designated Business Area. The role involves defining and implementing the GFCC Business Area Strategy, providing expert guidance and addressing specific training needs, all in a bid to ensure compliance and mitigate potential operational losses, fines, and reputational risks. The position entails substantial involvement in advising on the collection and maintenance of reliable data to inform critical business decisions. You will also contribute to the technology plan relevant to the Group Compliance Function, while participating in oversight committees and governance structures to meet regulatory and internal policy requirements. Click here to read more

Our client is seeking an Operations Control Manager to join their team in the Isle of Man. This crucial role focuses on establishing, implementing, and monitoring a robust Operations Control capability and framework to enhance operational environments across the end-to-end Operations Controls landscape. You will lead a Controls Team to effectively embed and maintain this framework, aiming to contain losses and minimise non-financial risks. Additionally, you will work closely with leadership to drive initiatives that support business growth and operational efficiency. This position is full-time, and applicants must already be eligible to work in the Isle of Man. Click here to read more

This role is for an Account Manager who will serve as the primary point of contact between the Relationship Managers, the Bank, and a designated portfolio of clients, ensuring the highest standard of client service is delivered. The successful candidate will be responsible for coordinating client instructions and managing the entire process of deposits and payments, foreign exchange, securities transactions, and corporate actions. They will provide a highly personalised service through proactive client engagement and will be tasked with preparing account opening documentation. Resolving issues, such as missing information or red flags, will be done in collaboration with the Relationship Manager and onboarding team. Moreover, the Account Manager must ensure that client accounts are maintained to meet group minimum standards and support the Relationship Manager in monitoring transactional activity and addressing remediation requirements. This position will also involve assisting in client periodic reviews, supporting the promotion of the Bank’s full suite of services, and staying current with all relevant laws, regulations, and internal policies. Click here to read more

Our client is seeking a Senior Administrator to join their Corporate Actions team within the back-office function of corporate banking. This full-time position offers an opportunity to work within a dynamic team, ensuring the efficient administration and processing of both standard and complex corporate actions, shareholder meetings, and related events. Ideally, they would like someone with 2-3 years’ experience within either custody, settlements, securities, or corporate actions to contribute effectively from day one. In this role, you will be responsible for maintaining accurate records, processing corporate action events, and providing excellent service to clients and internal departments. You will also have the chance to develop your skills and knowledge in this specialised area and support team growth. Click here to read more

Our client is seeking a full-time Head of Banking to lead their Prudential Supervision Division. This senior leadership role is pivotal in overseeing the regulatory framework for the Island’s banking sector, as well as other assigned sectors. The successful candidate will ensure effective prudential and conduct supervision of banks, payment services providers, and credit unions, consistently applying risk-based and proportionate supervisory practices. Located in the Island, this position involves collaborating with various stakeholders to drive strategic initiatives and maintain high standards of compliance. As the Head of Banking, you will provide leadership and direction to the Banking Supervision team while contributing to the wider objectives of the Authority, supporting cultural leadership and strategic risk management. Click here to read more

This role is part of the Credit and Lending Services Team and involves supporting the effective execution, completion, and ongoing management of lending transactions throughout the life of the loan. It is a broad, practical position situated at the intersection of legal support, lending execution, credit process, and portfolio administration. The individual will help ensure that lending matters are progressed efficiently and accurately, meeting internal legal, credit, operational, and risk management requirements. This role offers opportunities to enhance client services, experience, and professionalism, which are core aspects of the high net worth lending business. Click here to read more

This role is a full-time position based in Guernsey, designed to complement the Financial Intermediary Team and enhance its proposition through a collaborative approach. The primary responsibilities involve developing and strengthening relationships within the Trust and Corporate Service Provider market, alongside managing the client base's risk management activities. The individual will strategically develop relationships and business opportunities with Guernsey Financial Intermediaries while ensuring exceptional service delivery aligned with the organisation's strategy and risk appetite. Furthermore, the role requires compliance with internal policies, regulations, and risk management processes. Personal targets include contributing to P&L by boosting existing client relationships and identifying new income opportunities, covering areas such as lending, deposits, and wealth management. Collaborating with other departments to ensure compliance with AML/CFT procedures and delivering remarkable service to clients are also key components of this position. Click here to read more

The role of Financial Data Analyst involves the implementation of data management standards to ensure data quality, lifecycle management, metadata, and data privacy. The successful candidate will be responsible for supporting the business in comprehending how data is collected, stored, utilised, and deleted. This role requires a commitment to maintaining data governance frameworks while operating within a highly collaborative environment. The position is full-time and located in Jersey, and it is essential that applicants are eligible to work in the jurisdiction as no relocation or sponsorship is offered. With a focus on data governance principles, the analyst will work closely with various stakeholders to manage information risk, drive adherence to compliance requirements, and educate internal teams about effective data management practices. Click here to read more

The Talent Acquisition Lead role is a replacement hire intended to enhance the recruitment capabilities across multiple jurisdictions, including Jersey, Isle of Man, Mauritius, and London. This position involves a strategic focus on the end-to-end recruitment process with significant emphasis on governance and compliance within a busy recruitment environment. Key responsibilities include managing the full recruitment lifecycle, developing and implementing effective recruitment strategies, and overseeing workforce planning and talent attraction initiatives. The successful candidate will conduct stakeholder management across various jurisdictions, ensuring recruitment processes are continually improved. Previous experience in managing or mentoring a team is highly advantageous. Click here to read more

This newly created role is designed primarily to reduce the workload of the Business Partner, particularly regarding Employee Relations matters. The successful candidate will occasionally travel to the Isle of Man, as oversight responsibilities extend to other jurisdictions including London and Mauritius. The position encompasses three key areas of responsibility: Employee Relations, Benefits, and Risk. In Employee Relations, the incumbent will manage grievances and disciplinary matters, acting as the subject matter expert on related issues while providing guidance to managers. The role will also involve taking ownership of the benefits function, where the candidate will manage relationships with brokers and providers, conduct benefits benchmarking, and oversee annual renewals ensuring they align with business objectives. The candidate will focus on HR-related risk management, reviewing and maintaining HR policies, and supporting governance and compliance activities. Click here to read more

This role focuses on the growth, maintenance, and retention of a portfolio of private banking customers in alignment with the segment value propositions. The position is exclusively for Jersey residents, as it is not open to relocation or sponsorship. The Relationship Manager will be responsible for creating value for clients and the bank through related initiatives and activities. Duties involve promoting a relationship-based offering as the primary point of contact, ensuring client expectations are met with personalised financial solutions. The role requires adherence to sound account management principles for optimal credit portfolio management, such as reduced excesses and overdue reviews. Compliance with all legislative and regulatory requirements, including KYC, is essential. The successful candidate will prepare and submit quality credit applications for evaluation and manage credit reviews when necessary, ensuring that proper indemnities are in place to receive client instructions appropriately. Discretion will need to be exercised in acting on client requests within defined mandates. Click here to read more

An experienced and commercially aware Business Development Manager is sought to support the growth and development of the Banking and Finance service line across multiple jurisdictions, including Jersey, Guernsey, London, and Dubai. This full-time position entails working closely with the global Banking and Finance Business Development lead, associated partners, senior lawyers, and marketing colleagues to drive revenue growth. Responsibilities will include developing and implementing client-focused strategies, strengthening client relationships, enhancing market profile, and identifying new business opportunities. The successful candidate will engage in strategic planning and financial management to ensure alignment with commercial objectives, presenting a proactive approach to identifying and progressing new business initiatives. Furthermore, this role will require effective use of data to inform key outreach efforts, enhancing the firm's overall market presence. The position is designed for an individual with a strong understanding of the legal and professional services environments, particularly within Banking and Finance. Click here to read more

Our client is seeking a highly motivated Analyst to join their Banking and Insurance Division. This role involves prudential and conduct supervision of firms licensed in the Bailiwick of Guernsey. The Analyst will engage in the analysis of information provided by licensees, utilising sound judgement to assess compliance with regulatory expectations. This position entails interactions with a variety of stakeholders, including licensees and their boards, as well as other supervisory roles. As the primary point of contact for licensees, the Analyst will take part in risk-based supervision, assessing acceptable risks and devising action plans to rectify identified deficiencies. Additionally, the role includes reviewing the fitness and propriety of senior management within these firms. The ideal candidate will have experience in the financial services sector, particularly in insurance, banking, auditing, or similar environments. This position offers a unique opportunity to develop a career in the Bailiwick’s financial services sector and contribute to maintaining its strong regulatory reputation. Click here to read more

Our client is seeking a Senior Analyst to join their Banking and Insurance Division, responsible for the prudential and conduct supervision of licensed firms within the Bailiwick of Guernsey. This position offers a full-time role focused on analysing information provided by licensees and determining regulatory compliance. The successful candidate will engage with various stakeholders, including licensees and their boards, while acting as the primary contact for risk-based supervision under PRISM. Duties include devising action plans to address deficiencies identified during assessments and evaluating the fitness and propriety of senior managers. The role presents opportunities to work across diverse financial services sectors and contribute to maintaining the Bailiwick’s reputation in the international financial community. Our client is looking for individuals who may not have expertise in all supervisory areas but possess experience in insurance, banking, auditing, or actuarial environments and are eager to expand their knowledge and qualifications. The position includes responsibilities in policy creation, oversight, and maintaining high-quality regulatory standards. Click here to read more

Our client is seeking an Investment Research Analyst to join their dynamic team. This role involves conducting in-depth analysis of investment opportunities, generating comprehensive research reports, and providing strategic insights to guide investment decisions. The Analyst will work closely with a team of skilled professionals to evaluate market trends and assess the performance of various financial instruments. The position is full time, providing a competitive salary package and opportunities for professional development. The successful candidate will be expected to present findings to stakeholders and contribute to investment strategy discussions. This role requires a detail-oriented approach and the ability to synthesize complex data into actionable recommendations. Click here to read more

Our client is seeking a highly motivated and customer-focused Lending Specialist to join their team on a permanent, full-time basis. This role involves supporting clients through the lending process by evaluating financial information, preparing loan applications, and delivering exceptional service. You will be a key contact point for both new and existing clients, ensuring lending solutions are accurately tailored and professionally administered in line with company standards and regulatory requirements. Click here to read more

Our client is seeking a Project Manager to plan, coordinate, and deliver assigned projects or defined project workstreams. This role involves working under the guidance of senior leadership, including the Head of Business & Digital Solutions and the Head of Strategic Transitions. The position will focus on maintaining effective project plans, governance, reporting, and controls throughout the project lifecycle, supporting the implementation of business and operational change across the organisation. This full-time position is integral to working collaboratively with various functions, including business, operational, technology, and control teams to achieve agreed outcomes. You will contribute to the Change Management function, which is responsible for delivering strategic, regulatory, operational, and technology-enabled changes. Click here to read more

Our client is seeking a Senior Project Manager to provide project control, project office, and programme support expertise across complex or business-critical change initiatives. This full-time, permanent position requires effective governance, reporting, and control frameworks to ensure the successful delivery of projects and programmes. The Senior Project Manager will work closely with business sponsors and stakeholders to oversee performance and ensure alignment with organisational objectives and expected value. In this role, you will be responsible for tracking milestones, deliverables, risks, and changes that may impact project delivery. You will also incorporate guidance and quality oversight for project support resources, promoting consistent project management standards across the Change Management function. Click here to read more

Our client is seeking a Senior Operational Risk Manager for a fixed-term contract of six months based in Guernsey. This full-time role involves enhancing and shaping the operational risk framework while partnering with business leaders to oversee risk governance and provide independent challenge across various operational areas. You will play a critical role in promoting effective risk management practices and ensuring compliance with regulatory expectations. The position focuses on influencing strategic decision-making, overseeing the identification and assessment of operational risks, and ensuring that significant exposures are escalated to appropriate governance forums. You will collaborate closely with various teams to strengthen operational resilience capabilities and ensure a strong risk culture is maintained throughout the organisation. Click here to read more