Showing jobs 1 to 24 of 24.
Our client currently has a permanent position available within the Customer Services Complaints Team. The role will involve independently investigating and responding to complaints from a wide range of customers and external stakeholders within the Insurance Division. Given that the complaints can be complex in nature, this position would suit an individual who can methodically work through problems while applying both product and systems knowledge. A key responsibility will be identifying the root cause of complaints along with making recommendations to prevent future occurrences. The successful candidate will be required to monitor various email inboxes to identify complaints and forward non-complaints to the appropriate teams. Additionally, they will record complaints on the necessary logs, maintain accurate records throughout the resolution process, and acknowledge complaints within regulatory and internal SLA timescales. Thorough investigation of complaints, management of customer expectations, and composing responses that outline investigation details and outcomes will also be essential aspects of the role. Click here to read more
Our client is a leading insurance provider in the Channel Islands, committed to delivering exceptional customer service and efficient claims handling. They pride themselves on providing a local, personal approach to every client interaction. The Claims Handler will be responsible for managing a portfolio of claims, providing expert advice, and ensuring each case is handled efficiently in line with company policies. This role offers the chance to work closely with customers, underwriters, and external service providers to deliver excellent outcomes. The position aims to support the achievement of the team's goals through effective claims management. The ideal candidate will be passionate about providing fair, timely, and high-quality claims experiences to customers. This is a full-time role with opportunities for professional development and career growth. Click here to read more
Our client is seeking a highly motivated Analyst to join their Banking and Insurance Division. This role involves prudential and conduct supervision of firms licensed in the Bailiwick of Guernsey. The Analyst will engage in the analysis of information provided by licensees, utilising sound judgement to assess compliance with regulatory expectations. This position entails interactions with a variety of stakeholders, including licensees and their boards, as well as other supervisory roles. As the primary point of contact for licensees, the Analyst will take part in risk-based supervision, assessing acceptable risks and devising action plans to rectify identified deficiencies. Additionally, the role includes reviewing the fitness and propriety of senior management within these firms. The ideal candidate will have experience in the financial services sector, particularly in insurance, banking, auditing, or similar environments. This position offers a unique opportunity to develop a career in the Bailiwick’s financial services sector and contribute to maintaining its strong regulatory reputation. Click here to read more
Our client is seeking a Senior Analyst to join their Banking and Insurance Division, responsible for the prudential and conduct supervision of licensed firms within the Bailiwick of Guernsey. This position offers a full-time role focused on analysing information provided by licensees and determining regulatory compliance. The successful candidate will engage with various stakeholders, including licensees and their boards, while acting as the primary contact for risk-based supervision under PRISM. Duties include devising action plans to address deficiencies identified during assessments and evaluating the fitness and propriety of senior managers. The role presents opportunities to work across diverse financial services sectors and contribute to maintaining the Bailiwick’s reputation in the international financial community. Our client is looking for individuals who may not have expertise in all supervisory areas but possess experience in insurance, banking, auditing, or actuarial environments and are eager to expand their knowledge and qualifications. The position includes responsibilities in policy creation, oversight, and maintaining high-quality regulatory standards. Click here to read more
Our client is seeking a Commercial Underwriter to support the delivery of sustainable, profitable growth by collaborating with the underwriting team on the servicing of new and existing clients. This full-time position will involve the review and evaluation of commercial insurance risks, as well as proposing and negotiating policy terms in line with industry standards, supplier requirements, and regulatory guidelines. The successful candidate will ensure that all actions are aligned with risk appetite and financial objectives. Key responsibilities include analysing risks, processing existing client portfolios, liaising with underwriters for policy coverage, and building strong relationships across the business to enhance client customer service. The role also includes coaching and guiding colleagues on complex risks. This position offers opportunities for personal and professional development within a supportive environment. Click here to read more
Our client is seeking a motivated professional to provide an efficient, professional insurance support service as part of their Family Office offering. This role is ideal for an individual who is able to leverage both existing and newly acquired insurance experience within a private wealth management environment. The individual must effectively manage their workload while ensuring quality and timely service delivery, maintaining client confidentiality and discretion at all times. This position offers a fantastic opportunity to join a well-established and dynamic family office team, servicing a prestigious global client base. The incumbent will engage in meaningful cross-border collaboration with teams and clients across multiple jurisdictions, providing both strategic impact and international exposure. Click here to read more
Our client is an independent, leading provider of bespoke private wealth, corporate administration, and yacht services to companies, individuals, and families across the globe. They recruit and retain the brightest talent and create a culture that allows individuals to thrive. With an emphasis on independence, the organisation maintains an open culture where every voice is valued. They are dedicated to fostering an environment that promotes support and open sharing among all team members. Teamwork and collaboration are fundamental to their approach, nurturing an atmosphere of respect where everyone feels valued. The private wealth and corporate services teams work with clients and their advisers, delivering efficient and personalised services. This role is a full-time position focused on monitoring and reviewing investment portfolios, while advising on investment managers. Click here to read more
Our client is seeking a Commercial Underwriter to join their team on a full-time, permanent basis. This role involves evaluating and underwriting commercial insurance risks in line with regulatory and internal standards. The successful candidate will work closely with brokers, underwriters, and internal departments to ensure fair client outcomes, regulatory compliance, and sustainable business growth. Click here to read more
Our client is seeking a High Net Worth Underwriter to join their team, responsible for underwriting and managing a portfolio of high-value personal insurance risks for affluent clients. This role is situated in the Channel Islands, where our client has established a reputation for delivering tailored insurance solutions with professionalism and integrity. The successful candidate will work closely with brokers, private client managers, and insurers to provide bespoke solutions while ensuring profitability and exceptional service delivery. This is a full-time role, with an emphasis on maintaining high standards and developing trusted relationships within the insurance sector. By contributing to process improvements and mentoring junior underwriters, you will play a vital role in the ongoing success of the business. Opportunities for professional development and continued support for industry qualifications will be available to help you grow your career. Click here to read more
Our client is seeking a Technical Underwriting Lead to be based in Guernsey or Jersey. This full-time role is pivotal in leading the organisation’s technical underwriting function across personal and commercial lines, ensuring decisions align with delegated authority agreements and contribute to profitable growth. The successful candidate will hold the highest level of underwriting authority and will work closely with capacity providers to shape the underwriting strategy and pricing framework. Click here to read more
Our client is seeking a Technical Underwriting Lead to be based in Guernsey or Jersey. This full-time role is pivotal in leading the organisation’s technical underwriting function across personal and commercial lines, ensuring decisions align with delegated authority agreements and contribute to profitable growth. The successful candidate will hold the highest level of underwriting authority and will work closely with capacity providers to shape the underwriting strategy and pricing framework. Click here to read more
Our client is seeking a Policy Servicing and Transactions Administrator for a client-facing administrative role that supports customers with their policy requirements. The successful candidate will need to communicate effectively over the phone and craft clear email communications. A good level of computer literacy is essential, as the operations teams use a number of systems and applications to fulfil their responsibilities. The role requires a keen eye for detail to ensure client information is accurate and compliance with legal, audit, and AML requirements is maintained. Click here to read more
Our client is seeking a dynamic and experienced professional with a strong background in general insurance, including captive management, broking, and underwriting, to join their team. The ideal candidate will possess exceptional problem-solving skills and the ability to think creatively and strategically about risk transfer and risk retention solutions. This role requires someone who can bring a broad spectrum of insurance knowledge and apply it effectively across diverse client needs and circumstances. You will be responsible for client insurance and reinsurance administration issues while liaising with the wider insurance team. Click here to read more
Our client is a forward-thinking organisation currently open to reviewing candidates with commercial or corporate insurance experience. This role offers a dynamic environment for skilled professionals looking to advance their careers in the insurance industry. Candidates can expect to engage with a supportive team and contribute to a range of insurance-related projects. The client values new talent and is committed to fostering professional growth. Should the right candidate emerge, there is a strong likelihood of exciting developments within the organisation. This opportunity is perfect for individuals who are keen to make their mark in a competitive field. Click here to read more
Our client is seeking a Senior Client Insurance Manager for a permanent, full-time role based in Guernsey. Reporting to a Team Leader, this position involves managing all insurance and reinsurance matters for a dedicated portfolio of clients, including policy administration, board reporting, underwriting, and regulatory compliance. You will also support junior colleagues and ensure the smooth delivery of client insurance services. Click here to read more
Our client is seeking a Client Service Director for an on-site role based in Guernsey. This permanent, full-time position involves leading client service delivery across a varied portfolio, acting as the main strategic contact and ensuring the highest standards are consistently achieved. You will work closely with client service teams and management, providing leadership, regulatory oversight, and ensuring client satisfaction across all engagements. Click here to read more
Our client is expanding their underwriting team and is seeking both a Senior Underwriter and an Underwriter to join the business on a full-time, permanent basis. These roles can be based in either the Guernsey or Jersey office. The successful candidates will have prior experience in underwriting and ideally hold Cert CII or Dip CII qualifications. A strong understanding of the local insurance market would be advantageous. Click here to read more
Our client is expanding their underwriting team and is seeking both a Senior Underwriter and an Underwriter to join the business on a full-time, permanent basis. These roles can be based in either the Guernsey or Jersey office. The successful candidates will have prior experience in underwriting and ideally hold Cert CII or Dip CII qualifications. A strong understanding of the local insurance market would be advantageous. Click here to read more
Our client is seeking experienced insurance professionals to join their team in a varied and dynamic role within a small but growing business. This position offers a broad range of responsibilities, from company administration and client interaction to business development support. It is well-suited to a proactive individual with strong administrative experience who is comfortable working independently and engaging with directors, clients, and external partners. Click here to read more
Our client seeks a Private Client Account Executive to support their insurance team with administration, client relationship management, and business development. This full or part time role which involves delivering excellent service, managing policy documentation, and building strong relationships with clients, insurers, and other professionals. Click here to read more
Our client seeks a Private Client Account Executive to support their insurance team with administration, client relationship management, and business development. This full or part time role which involves delivering excellent service, managing policy documentation, and building strong relationships with clients, insurers, and other professionals. Click here to read more
Our client is seeking a Loss Adjuster to join their newly established in-house team. The role involves undertaking claim assessments and managing claims from instruction to settlement. Field-based, the role requires interaction with customers, ensuring the success of the new loss adjusting service. Exceptional customer service skills, analytical ability, and strong communication are key to success in this role. Click here to read more
Our client is seeking a Trust Administrator to join their Client Services team on a permanent, full-time basis. This role offers the opportunity to develop expertise in trust administration while supporting the management of client portfolios. Click here to read more
Our client is seeking an Analyst or Actuarial Trainee to join their Actuarial Pensions team on a full-time, permanent basis. Reporting to the Manager, Actuarial Pensions, this role offers a valuable opportunity for a numerate and analytical individual to begin or develop a career in actuarial consultancy. You will be involved in the preparation of data, calculations, and reports for pension schemes, as well as client communications and quality assurance of work. Full training will be provided, with support for professional qualifications for the right candidate. Click here to read more
Showing jobs 1 to 24 of 24.
