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Itchyfeet is working on this fantastic new permanent full-time opportunity for an individual to provide high quality advice in line with the firms business strategy, underwriting policies, procedures and customer service guidelines. This role would be ideal for someone either currently new to insurance or working in the industry already. Insurance experience is preferable, however, our client is also open to candidates who have office administration experience/customer service experience.  

This is an excellent permanent part-time (25 hours), opportunity for an experienced office administrator to support the team with ad-hoc duties, manage the incoming post via outlook and answer telephone queries. You will also present claim recoveries for payment and supplier invoices. The ideal candidate will have extensive administrative experience along with strong numeracy skills and the ability to communicate well with team members at all levels.

An industry-leading independent insurance broker renowned for offering friendly and professional advice is seeking a Trainee / Personal Lines Insurance Broker to join their friendly team on a permanent basis. This is an all-round role, requiring the successful candidate to handle all personal lines enquiries including motor, household, marine, travel, equine. You’ll be involved in all aspects from new business quoting and processing through to handling mid-term adjustments and renewals. The role is mostly office based, though at times, you will attend client meetings away from the office. The successful candidate will ideally hold Cert CII or above though full on the job training will be provided. You will need to be customer service orientated and have a proactive and positive approach. 

An industry-leading independent insurance broker renowned for offering friendly and professional advice is seeking a Trainee / Personal Lines Insurance Broker to join their friendly team on a permanent basis. This is an all-round role, requiring the successful candidate to handle all personal lines enquiries including motor, household, marine, travel, equine. You’ll be involved in all aspects from new business quoting and processing through to handling mid-term adjustments and renewals. The role is mostly office based, though at times, you will attend client meetings away from the office. The successful candidate will ideally hold Cert CII or above though full on the job training will be provided. You will need to be customer service orientated and have a proactive and positive approach. 

We have a fantastic new permanent full-time opportunity, which sits in our client’s  Operations team and is responsible for providing administrative support to the Crisis Management Business Unit. Team members work closely with underwriters to grow the business and offer unparalleled service to clients. New joiners are supported through a structured 8-week training plan with plenty of opportunities to shadow members of the wider Crisis Management team to build relationships with stakeholders as well as fellow team members. The role requires the individual to have a strong academic background, excellent analytical skills and the ability to work under pressure. If you have Spanish language knowledge and experience within a similar role, this will be advantageous!

This is a great opportunity to join a team and a great business where you will be supporting the them in achieving all KPIs sent and deliver excellent administration service, also managing all claims administration tasks as necessary.  Excellent analytical & numeracy skills as well as strong organisations skills, also previous experience in an office environment are desired.

Our client is looking for a Trainee Underwriter who will provide support, liaise with intermediaries and provide input where necessary.  This is a great opportunity to develop and you must have excellent team skills along with great verbal/ written communication.

This role would ideally suit a junior/school leaver who is looking for their first opportunity.  You will manage post, payments, answering the telephone, supporting the team and various ad hoc duties.  Must be educated to A level standard.

If you are looking for a role to grow our client is looking for an administrator who can carry their customer service, have attention to detail ensuring all information is up to date and correct & overseeing routine insurance policy administration.  Preferably you will need to have had two years’ experience working within an office environment. 

This is a great opportunity to manage a portfolio of clients with exceptional client service, demonstrating extensive technical knowledge. You will work closely with the team locally and across jurisdictions to develop the best solution based on the global needs.  Ideally you will have 3-5 years’ experience within a client service role and most hold the relevant qualifications at diploma level.

A new and exciting opportunity has arisen for a Data Control Administrator to join our client’s team, on a permanent basis. You will assist with data collation and entry of customer and tax information, manage and process change of details requests, perform client risk assessments, support investigation and conclusion of priority email bounce back cases, as well as perform security and video calls for certification requirements. This role would suit a dynamic individual wanting a new challenge within the Finance sector and looking to develop Insurance experience, as well as someone with existing administrative and customer servicing experience. Excellent presentation and oral & written communication skills are essential.

Are you a smart, energetic and motivated individual with account leadership abilities? If so, then this permanent full-time opportunity could be the new challenge you are looking for, as a Senior Insurance Manager. You will lead your own client engagements, develop relationships and be responsible for service delivery as you deal with insurance renewals and underwrite new insurance covers. The ideal candidate will be a client focused professional with excellent communication and client leadership skills.

Our client has a new opportunity for a Trust Administrator, to join their Client Services team on a permanent full-time basis. You will need 1 year trust administration experience, further details to follow.  Get in touch by email or phone to find out more.

This is an exciting opportunity to join a friendly team as a Life and Disability Operations Administrator, on a permanent full-time basis. You will support the Team Leader with preparing and approving transactions using their in-house administration system, manage reconciliation and posting queries. The ideal candidate will have experience of adapting to new process systems and creating/updating team procedure guides, with a strong operational background in a data processing environment.

Our client is seeking an experienced Portfolio Manager to work closely with the Management Team, on a permanent full-time basis. You will be responsible for leading the development and management of all company portfolios, collating performance data to demonstrate any trends and issues and identifying appropriate actions, you will contribute to the marketing and business development activities and provide technical knowledge and expertise at case level across the portfolio. The ideal candidate will have experience in providing and receiving complex information and be able to communicate and interpret statistical data.

Our client is seeking an experienced Portfolio Manager to work closely with the Management Team, on a permanent full-time basis. You will be responsible for leading the development and management of all company portfolios, collating performance data to demonstrate any trends, issues and identifying appropriate actions. You will contribute to the marketing and business development activities and provide technical knowledge and expertise at case level across the portfolio. The ideal candidate will have experience in providing and receiving complex information and will be able to communicate and interpret statistical data.   

A new and exciting opportunity has arisen for a Senior Analyst to join our client’s Banking and Insurance Division, on a permanent full-time basis. The role will include undertaking in-depth analysis, of both a quantitative and qualitative nature and direct communication with licensees, additionally making decisions on whether their behaviour meets business regulatory expectations. The work is challenging but varied, covering very diverse financial services sectors and involves dealing with licensees, their board of directors and others in supervised roles, and possibly their auditors, legal and other advisors. If you have been working in an insurance, banking, auditing, actuarial or similar environment and would welcome the opportunity to expand your skills and knowledge of, and qualifications in, financial services, this could be the perfect role for you!

Itchyfeet Recruitment are working on a fantastic new opportunity for a Graduate / Trainee to kick start their career in the Financial Services sector. Within this permanent full-time position you will be working to ensure that the business delivers high quality prudential, financial crime and conduct regulation within the Bailiwick of Guernsey including facilitating innovation and discouraging poor quality ventures. You will learn from on-site visits, asking questions and in the future leading some interviews. The ideal candidate will hold a degree and if you have been working in an insurance, banking, auditing, actuarial or similar environment and would welcome the opportunity to expand your skills and knowledge of, and qualifications in, financial services, this could be the perfect role for you!

Reporting to the Head of Claims/Technical Claims Manager, this role requires expert case management delivery of technical claim decisions & training of Junior Claims Assessors & Claims Administrators in the Employee Benefit Claims team across a sophisticated and diverse PanEurope corporate client base. A primary challenge is to support the business in achieving aggressive growth targets by delivering expert claims management services that will be maintained throughout the lifetime of the products and the client relationship. If you have at least 5 years’ medical claims assessment with 3rd level education with a professional qualification in Claims Management industry related then get in touch!

Our client is seeking an Administrator, to join their team on a permanent full-time basis. The main purpose of this role is to contribute to the AML/CFT control environment by performing the reviewing and monitoring of high risk and PEP cases as well as evaluating referrals of potential PEPs from the business. Additionally, you will train and accredit colleagues in AML/CFT matters and be a key contact point for AML/CFT enquiries. This is a unique opportunity for someone with good communication and interpersonal skills and the ability to question convention and stay curious. Anti-money laundering and life office experience is advantageous.

Our client is seeking an Assistant Commercial Underwriter to join their friendly team on a permanent full-time basis. You will support the delivery of sustainable, profitable growth by working with the underwriting team on the servicing of new and existing clients in line with Islands, industry, suppliers and regulatory requirements and standards. You will work with the underwriting team to service the commercial insurance products held by clients to ensure that business is compliant with sales quality standards and regulatory requirements. The ideal candidate will have 5 GCSE’s including Maths & English at Grade C or above or equivalent and a broad knowledge of the general insurance market. Experience of operating in either a broker or insurer role and holding a  certificate in Insurance will be advantageous.

Our client has launched their graduate / school leaver programme, to recruit two candidates for their Guernsey office. The roles are split into four core skills which are flexible to allow the successful applicant to grow into the area of their choosing by undertaking professional qualifications. You will work with Chartered Accountants to understand how accounts are built, enjoy training on general ledger maintenance and learn about the Company Secretary role by preparing for Board meetings, report writing and assisting with the collation of meeting papers. You will also take a look at Compliance by understanding the nature of regulations and how to work with them and additionally underwriting and insurance management, looking at pricing risk and understanding policy. You will be expected to complete a professional qualification where support and study leave will be provided. Supported qualifications are ACCA / CAT / CII / ICSA.

A brilliant opportunity has arisen to be actively engaged in the Claims processes for a leading firm, on a permanent full-time basis. You will demonstrate a proactive and positive desire to deliver the best possible customer experience for customers throughout their journey. This will involve undertaking administration duties relating to the withdrawal process stages for the IOM and Dublin offices as well as proactively contributing to designing and delivering the most positive experience for customers. The successful candidate will hold 5+ A* - C / 9 – 4 GCSE grade, including English and Math, or equivalent, be enthusiastic with a positive approach to work, have strong attention to detail and enjoy delivering quality outcomes and have experience within a life assurance environment.

Our client is seeking two Swedish speaking Senior Administrators to assist with the operations of their Policy Servicing Department to effectively deliver a direct service to clients and IFAs by the processing of all requests within specified servicing times. Responsibilities will include but not be limited to dealing with clients, both internal and external via telephone, fax and email, identifying problem areas and offering various solutions wherever possible, actively identifying problem areas and offering solutions where possible and mentoring and developing all levels of new team members. You will have strong written and verbal communication skills, a strong attention to detail and a willingness to learn, achieve and progress.

Our client is seeking a New Business Underwriter to join their friendly Underwriting team, on a permanent full-time basis. You will be responsible for underwriting various new business cases in line with the company business appetite and strategy, as well as acting as a referral point within the team. This is an exciting role for someone with an underwriting background who is looking to join the leading general insurer in the Channel Islands in major growth mode. You will play a pivotal role within the business, assisting with the performance and success of the underwriting team. You will have a passion for service delivery, excellent relationship management skills, be a good communicator and team player. You will ideally have experience working with insurance brokers across a range of insurance products and may possess CII qualifications.

Our client is seeking a New Business Underwriter to join their friendly Underwriting team, on a permanent full-time basis. You will be responsible for underwriting various new business cases in line with the company business appetite and strategy, as well as acting as a referral point within the team. This is an exciting role for someone with an underwriting background who is looking to join the leading general insurer in the Channel Islands in major growth mode. You will play a pivotal role within the business, assisting with the performance and success of the underwriting team. You will have a passion for service delivery, excellent relationship management skills, be a good communicator and team player. You will ideally have experience working with insurance brokers across a range of insurance products and may possess CII qualifications.

A new and exciting opportunity has arisen to join a pro-active team as an Administrator, Investments on a permanent full-time basis. Responsibilities include sourcing, verifying, investigating, and calculating fund prices accurately and promptly. Furthermore, you will process corporate actions by reviewing notifications received ensuring they are communicated as relevant to investors, IFAs, and partners, and completing required system updates. The ideal candidate will have 1+ years’ financial services experience, be committed to providing and outstanding customer service including building trust and confidence in all relationships internal and external and have a competent understanding of securities and investments and investment instruments.

Our client is seeing a confident, engaging and experienced Underwriter / Insurance professional to join their Personal Lines team, on a permanent full-time basis. You will be responsible for underwriting cases within agreed processes and risk appetite, to achieve business development and retention targets. You will play a pivotal role within the business, assisting with the performance and success of our Personal Lines team. Ideally you will have underwriting / industry experience and possess CII qualifications. Experience of working with insurance brokers across a range of insurance products would be beneficial. You will be self-motivated, organised, be able to work under own initiative to deadlines and committed to providing excellent customer service with close attention to detail and accuracy.

Itchyfeet Recruitment have an exciting new position within our client’s Broking department for a Manager to be responsible for leading, managing and motivating the Broking Teams in Guernsey and Alderney to ensure delivery of high quality insurance and excellent customer service. The ideal candidate will have previous experience in personal and commercial insurance and of managing a team, be working towards or hold a Chartered Institute of Insurance Diploma and be a positive role model and that can lead by example. Our client offers a competitive salary and benefits package, a state of the art working environment and all the rewards that come with working in a happy, modern, team-based culture.

An exciting opportunity has arisen for a Claims Handler to join a busy customer-focused team, on a permanent basis, to ensure the delivery of a high quality customer service and all business objectives by you and your colleagues. You will assess and validate claims, liaise with customers and negotiate with suppliers to agree fair settlements. The ideal candidate will have a passion for excellent customer service with strong written and verbal communication skills, an eye for detail and an interest in legal principles and an enquiring mind and drive to improve the status quo. Our client will also champion your personal & professional career development, providing financial and specialised support to help turn your aspirations into reality.

Our client is seeking a Personal Insurance Underwriter to join their friendly Personal Insurance Underwriting team, on a permanent full or part-time basis. Within this role you will be responsible for providing a high quality service for underwriting referrals on complex or non-standard personal lines risks from brokers and their broker partners. You will be responsible for the management of products, pricing and technical standards in conjunction with capacity providers across Car, Home, LGV, CV and Motorbike. The ideal candidate will hold a relevant professional qualification, or be working towards on e.g. CII Diploma, have personal insurance underwriting/product knowledge and familiarity with the obligations of a regulated company.

Our client is seeking a Personal Insurance Underwriter to join their friendly Personal Insurance Underwriting team, on a permanent full or part-time basis. Within this role you will be responsible for providing a high quality service for underwriting referrals on complex or non-standard personal lines risks from brokers and their broker partners. You will be responsible for the management of products, pricing and technical standards in conjunction with capacity providers across Car, Home, LGV, CV and Motorbike. The ideal candidate will hold a relevant professional qualification, or be working towards on e.g. CII Diploma, have personal insurance underwriting/product knowledge and familiarity with the obligations of a regulated company.

Itchyfeet Recruitment are working on a fabulous opportunity for two Senior Administrators to join our client’s Customer Assessment team, on a permanent full-time basis. Duties will include monitoring reviews of High Risk and PEP cases, receiving and evaluating referrals, providing expert support to the team on trigger events and quality checking team members work. If you have Life Assurance and Banking experience and are looking to work for an expanding company that offers an excellent remuneration package, call us now! 

Do you have general Insurance experience or an interest in working in an insurance based role with a can-do attitude?  Are you ready for a new challenge? If so, one of the leading Insurance Brokers in the Channel Islands is seeking two experienced Personal Insurance Brokers to join their team, on a permanent basis. The successful candidates will be self-motivated, proactive and enthusiastic individuals with excellent customer service skills. You will also be a team player, possess good written and verbal communication skills as well as be keen to develop your career in a sales-focused company, holding or willing to study for relevant professional qualifications at Cert CII level or higher. This is a fantastic opportunity for a school leaver / graduate or someone with some experience to join a vibrant and energetic business which is going through a continued period of growth & expansion across the Channel Islands.

A new and exciting opportunity has arisen for an Insurance Administrator to join a well respected business, on a permanent full-time basis, to assist with pet insurance administration duties. Our client provides a good livelihood for its employees with a good path to progression.

In this exciting permanent full or part-time position, you will carry out and oversee others in the team carrying out daily processes including creation, placement and settlement of transactions on investment accounts, set up and maintenance of assets, trading counterparty records and policyholder investment portfolio records. The team will also be  matching money received into company bank accounts, handling asset re-registrations and investigation and resolution of stock reconciliation queries. You will be a role model the company values and support oversight functions such as team planning, training and wider performance analysis and improvement. Professional and timely communication with colleagues, and with policyholders, financial advisers and all counterparties is fundamental.

In this exciting permanent full or part-time position, you will carry out and oversee others in the team carrying out daily processes including creation, placement and settlement of transactions on investment accounts, set up and maintenance of assets, trading counterparty records and policyholder investment portfolio records. The team will also be  matching money received into company bank accounts, handling asset re-registrations and investigation and resolution of stock reconciliation queries. You will be a role model the company values and support oversight functions such as team planning, training and wider performance analysis and improvement. Professional and timely communication with colleagues, and with policyholders, financial advisers and all counterparties is fundamental.

This is a brand new, permanent full time opportunity to join our client’s Investment, Fiduciary and Pension Division. This position is open to applicants at Analyst level, though training will be provided for junior members who are interested in a career change or returning to a finance workplace. There will be opportunity to gain professional qualifications at both levels. The successful candidate will have an understanding of the investment, fiduciary and pension business sectors, their licensees, products and services, including the ability to consider industry demands. You will apply relevant policies, procedures, laws, rules and codes to specific scenarios faced by the investment, fiduciary and pension sectors.

Our client is seeking an Administrator to join their New Business and Welcome team on a permanent full-time basis. You will deliver an exceptional customer experience to financial advisers looking to place business with the firm, including but not limited to the provision of accurate and timely illustrations, guidance on Source of Wealth, Territory Decisions, special deals, KYC and the completion of new business application forms, whilst processing new business applications. The ideal candidate will be educated to GCSE standard at grade C or above in English and Maths, or equivalent, have 1+ years’ experience in financial services and a clear understanding of great customer service.

A fantastic opportunity has arisen to work as a Senior Lending Officer on a permanent full-time basis. Duties include but are not limited to dealing with complex lending and underwriting, credit papers and residential lending. If you have 5-6 years’ lending experience and would like to join a global organisation, then get in touch as our client would love to hear from you!

Are you a confident and driven junior candidate, seeking a customer and finance focused career path with fantastic training and progression opportunities? If so, this permanent full-time and flexible opportunity could be just for you! You will work pro-actively as part of a team providing a quality service to ensure effective day to day maintenance and servicing of both new and existing personal Insurance business in line with individual and departmental targets, within a busy environment. Duties will include answering incoming calls from clients and external suppliers, providing quotations, processing relevant documentation received on a daily basis and developing working relationships with clients to promote customer satisfaction.

Our client is seeking an Analyst to join their Banking & Insurance team, on a permanent full or part-time basis, working at least 25 hours per week. You will take responsibility for day-to-day prudential and conduct supervision of a named portfolio of insurance companies and/or banks together with reactive supervision of low impact firms, prepare for and attend meetings with supervisors where required. This role would suit someone who is able to analyse information provided by licensees and make decisions on whether their behaviour meets our client’s regulatory expectations, including dealing with licensees and their board of directors. If you have been working in an insurance, banking, auditing, actuarial or similar environment and are seeking the opportunity to expand your skills and knowledge of, and qualifications in, financial services, this could be the perfect role for you.

Our client is seeking an Analyst to join their Banking & Insurance team, on a permanent full or part-time basis, working at least 25 hours per week. You will take responsibility for day-to-day prudential and conduct supervision of a named portfolio of insurance companies and/or banks together with reactive supervision of low impact firms, prepare for and attend meetings with supervisors where required. This role would suit someone who is able to analyse information provided by licensees and make decisions on whether their behaviour meets our client’s regulatory expectations, including dealing with licensees and their board of directors. If you have been working in an insurance, banking, auditing, actuarial or similar environment and are seeking the opportunity to expand your skills and knowledge of, and qualifications in, financial services, this could be the perfect role for you.

Our client is seeking a confident, engaging and experienced Underwriter/Insurance professional to join their Commercial team, on a permanent full-time basis. You will be responsible for underwriting cases within agreed processes and risk appetite, to achieve business development and retention targets, playing a pivotal role within the business, assisting with the performance and success of the team. Although underwriting experience is not essential  you will need to have previous insurance or broker industry experience. If you have a passion for service delivery, great customer relationship skills and are a good communicator, our client would love to hear from you!

Our client is seeking a confident, engaging and experienced Underwriter/Insurance professional to join their Commercial team, on a permanent full-time basis. You will be responsible for underwriting cases within agreed processes and risk appetite, to achieve business development and retention targets, playing a pivotal role within the business, assisting with the performance and success of the team. Although underwriting experience is not essential  you will need to have previous insurance or broker industry experience. If you have a passion for service delivery, great customer relationship skills and are a good communicator, our client would love to hear from you!

Do you have at least 2 years’ experience in Financial Services coupled with knowledge of the regulatory framework, specifically AML / KYC? If so, our client is seeking a Policy Servicing Administrator to join their team on a permanent basis. You will effectively deliver a direct service to clients and IFAs by the processing of servicing requests within specified servicing times. The successful candidate will have considerable experience within a customer facing administration role, strong planning and organisational skills and  an excellent telephone manner.

Our client is seeking an Administrator to join their team, on a permanent full-time basis, to complete administrative tasks, work on case management and customer and advisor queries and proactively contact customers via telephone, letter or email. The successful candidate will have good communication and interpersonal skills, have the ability to work well individually and as part of a team and be able to work to tight deadlines. You will also have previous office experience and be PC literate, in particular MS Office products.

Our client is seeking an Assistant Broker / Underwriter to join their Underwriting department on a permanent full-time basis. You will deal with clients over the telephone and via email to ensure that retention and  sales targets are maximised through the provision of efficient communication and negotiation skills, whilst maintaining thorough and accurate records of all customer interactions. You will be required to learn and understand the legal principles of insurance contracts and the company insurance products. The ideal candidate will have knowledge of Windows based programmes, excellent communication and timekeeping skills, the ability to work alone and as part of a team and good overall work and presentation skills.

Our client is seeking a Broker / Underwriter to join their Underwriting department, on a permanent full-time basis. You will deal with clients over the telephone and via email to ensure that retention and  sales targets are maximised, through the provision of efficient communication and negotiation skills, whilst maintaining thorough and accurate records of all customer interactions. You will be required to learn and understand the legal principles of insurance contracts and insurance products. The ideal candidate will have knowledge of windows based programmes, excellent communication skills, the ability to work alone and as part of a team and have good timekeeping and presentation of themselves and their work. 

Two wonderful new opportunities have emerged within a leading insurance business to work as a Senior Administrator, Xceptor / Digi. You will carry out / oversee others in the team carrying out daily processes including creation, placement and settlement of transactions on investment accounts, set up and maintenance of assets, trading counterparty records and policyholder investment portfolio records. You will also match money received into company bank accounts, handling asset re-registrations and investigation and resolution of stock reconciliation queries and understand and support the team in fulfilling a broad scope of counterparty AML requirements to enable timely investment and account opening. Professional and timely communication with colleagues, and with policyholders, financial advisers and all counterparties is fundamental.