Client Support Team administrator

This role involves the daily support of client survey administration, with a start date ideally set for early to mid-September. The position is a full-time role, requiring 37.5 hours per week, from 9.00 am to 5.30 pm. Initially, the role holder will receive support from colleagues, progressing to managing the administration of their own client surveys independently. Additional responsibilities include general administrative support, such as scheduling internal weekly and monthly meetings, stock control, assisting with keying bills into the accounts platform, printing and ordering materials, packaging and shipping, as well as overseeing general office administration tasks. The role holder is expected to build an understanding of internal instruments and their administration and will assist with various internal projects.

Job Duties:

• Provide daily support for client survey administration
• Manage the administration of own client surveys
• Schedule internal weekly and monthly meetings
• Maintain stock control and assist with invoicing
• Print and order materials, packaging, and shipping
• Perform general office administration tasks
• Support office-based tasks and various internal projects

Job Requirements:

• Excellent customer service skills
• Exceptional written communication abilities
• Strong organisational skills
• Capability to plan work and adjust to changing requirements
• Ability to multi-task effectively
• Willingness to learn about new products and processes
• Commitment to teamwork
• Enthusiasm for personal development
• The role holder should be educated to degree level or possess equivalent work experience and/or professional qualifications.
• A minimum of four years' work experience is required.

What You’ll Love:

This role offer the opportunity to be part of a dynamic team, contributing to meaningful client support while assisting in diverse internal projects. You will engage in a collaborative environment that encourages learning and professional growth, allowing you to enhance your skills and develop a deeper understanding of the industry. Opportunities for training and personal development are vibrant, fostering a culture of continual improvement and excellence.

Interested? Register today, confidentially, with one of our friendly and dedicated recruitment specialists by clicking here