Our client is seeking a full-time Relationship Manager to work closely with new and existing members, delivering exceptional service and fostering long-term loyalty. The role involves understanding members’ business needs, building trust, and identifying opportunities to recommend appropriate services. Click here to read more
Job Duties:
- Serve as the primary contact for members and Regional Sales Directors.
- Build and maintain a detailed understanding of members’ businesses, goals, and objectives.
- Develop strong relationships with members to become their trusted advisor.
- Identify opportunities to recommend suitable products and services.
- Communicate the benefits of new products and services to members.
- Collaborate with the sales team and introducer network.
- Maintain accurate member records and profiles to ensure positive outcomes.
- Generate leads and upsell services aligned with members’ needs.
- Promote the client’s ethos internally and externally.
- Resolve invoice queries and follow up on outstanding payments.
- Support Regional Sales Directors in achieving revenue targets.
Job Requirements:
- Strong relationship-building and communication skills.
- Proactive and solutions-oriented approach to member needs.
- Organisational skills to maintain accurate records and member profiles.
- Ability to collaborate effectively with sales teams and stakeholders.
- Commercial acumen to identify opportunities and generate leads.
- Customer-focused mindset with a commitment to delivering excellent outcomes.
- Experience in a similar client-facing role is desirable.
What You’ll Love:
This role offers the chance to develop meaningful relationships with members while contributing to their success. You’ll work in a supportive environment with opportunities to promote innovative solutions, enhancing both the client experience and business growth.
Interested? Register today, confidentially, with one of our friendly and dedicated recruitment specialists by clicking here
