Our client is seeking a Business Control Officer to provide practical assistance, support, and advice to Relationship Managers associated with trusts, company administration, and trustees on compliance-related matters. This role will act as the first line of defence for the Relationship Managers and liaise with Risk and Compliance as needed. The position also involves managing a small team that provides operational compliance support to the Family Office Isle of Man and occasionally supporting Family Office teams in other jurisdictions.
Job Duties:
- Work with Relationship Managers, assistants, and Business Heads to build and strengthen relationships with Risk and Compliance.
- Act as the First Line of Defence for Relationship Managers and Business Heads, liaising with Risk and Compliance and occasionally Audit.
- Review and manage records related to conflicts of interest, breaches, complaints, and operational incidents.
- Record and monitor exceptions, recommendations, and regulatory matters requiring resolution.
- Prepare new and assist Relationship Managers with Customer Risk Assessments, including performing Risk Screen pro checks.
- Report material risk matters to Risk and Compliance, assisting in addressing and mitigating them.
- Provide effective training and refresher training to Relationship Managers and business heads on compliance and AML/CFT matters.
- Review and develop technical and compliance skills of Front Office employees.
- Collaborate with Relationship Managers to ensure New Business Approval Committee workflows are correctly updated and risk assessments are conducted.
- Ensure the database is updated when EDD/SDD is applied or if any PEP connection is identified during onboarding or the client lifecycle.
- Attend quarterly jurisdictional Risk & Compliance Committee meetings.
- Assist with AML/CFT project and risk action items.
- Support regulatory board submissions related to jurisdictional regulatory data requests.
- Suggest relevant policies, procedures, and workflow solutions and coordinate with Risk & Compliance for implementation.
- Work with Business Heads to draft or update operating procedures in accordance with updated policies and regulatory requirements.
- Maintain and streamline the Front Office section of the Hub, ensuring all processes, guidance notes, and policies are kept updated.
- Assess the impact of new laws, regulations, and compliance risks on current policies and procedures.
- Liaise with Group Head BCO’s on cross-border AML/CFT issues and suggest improvements to Group AML/CFT processes.
- Attend the monthly Centre of Excellence BCO meeting.
Job Requirements:
- Sound experience within the Financial Services Industry, particularly the fiduciary sector.
- A well-developed knowledge of relevant legislation and regulation.
- Exposure to operational functions would be an advantage.
- Strong communication skills, both written and verbal, in English.
- At least 8 years of experience in the finance industry.
- Excellent interpersonal and influencing skills, able to collaborate with individuals at all levels.
- Highly organised with a systematic work method and attention to detail.
- Flexible and able to multitask, setting appropriate priorities and adhering to deadlines.
- Advanced Microsoft Office skills (Word and Excel).
- Confidence to deliver practical compliance advice, balancing risk management and commercial considerations.
- Proven experience in a challenging and fast-moving environment, preferably across multiple jurisdictions with complex products.
What You’ll Love:
Our client is a well-established firm, offering a collaborative and dynamic working environment. You will have the opportunity to work closely with a variety of teams and gain exposure to multiple jurisdictions. This role provides an excellent opportunity for career growth, with professional development support through training and a team-oriented atmosphere. The client fosters a culture of collaboration and values compliance at its core, ensuring that employees can thrive in a supportive and professional environment.
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