Our client is seeking a Financial Services Counter Clerk to join their team on a permanent, full-time basis. Based within a Post Office environment, the role is responsible for delivering outstanding customer service while carrying out financial transactions and administrative duties with a high degree of accuracy. The successful candidate will be confident handling cash, working under pressure, and following policies and procedures with care and diligence.
Job Duties:
- Deliver excellent customer service to clients and members across a range of financial services
- Assist the Supervisor in ensuring a smooth, professional service at the counter
- Maintain a tidy, well-stocked and compliant counter area, including correct display of notices and promotional materials
- Adhere to all procedures related to Dynamics, Contis, Ultrapos, and Post Office policies
- Accurately process shareholder financial transactions and account maintenance
- Comply with Anti-Money Laundering requirements and maintain high standards of compliance
- Carry out daily routines including stock and cash management
- Maintain accurate accounts and floats, reporting any discrepancies as required
- Observe Society policies in relation to employment law, health and safety, and data protection
- Support other operational tasks as directed by the Supervisor or Line Manager
Job Requirements:
- Strong numeracy and attention to detail
- Ability to work independently and collaboratively as part of a team
- Patience and a calm approach under pressure
- Good communication and customer service skills
- Reliable and self-motivated with strong time management
- Flexible, with a willingness to work in different locations if needed
- Competent IT skills and familiarity with computer systems
- Annual AML training attendance required
- Well-presented and professional attitude
What You’ll Love:
Our client takes pride in their values, promoting openness, recognition, and empowerment in the workplace. They offer a supportive team environment where staff are valued and appreciated, with clear policies, thorough training, and a shared commitment to delivering excellent service to the community.
Interested? Register today, confidentially, with one of our friendly and dedicated recruitment specialists by clicking here
