Customer Services Administrator

Our client currently has a permanent position available within the Customer Services New Business department for an Administrator. The successful candidate will be responsible for reviewing new business applications to ensure they meet quality and regulatory standards, specifically concerning Anti-Money Laundering and Counter Terrorism Financing controls. This role includes ensuring that new business applications are accepted and processed in accordance with internal guidelines and procedures. Additionally, the Administrator will be required to contact Financial Advisers and Customers to request any outstanding information needed for the application process. The position demands a strong attention to detail and excellent organisational skills, which are essential to effectively carry out these duties. This is a full-time role, and the client is looking for a dedicated team player to contribute to the department's success.

Job Duties:

• Review new business applications for quality and regulatory compliance
• Ensure applications are processed in line with internal guidelines and procedures
• Contact Financial Advisers and Customers to request outstanding information
• Collaborate with team members to achieve departmental objectives
• Maintain accurate records and documentation related to applications

Job Requirements:

• A minimum of 1 year’s experience in Life Assurance, ideally within new business or AML
• Strong communication skills, both verbal and written
• Excellent organisational abilities
• High attention to detail
• Ability to work effectively as part of a team

What You’ll Love:
This role presents the opportunity to play a vital part in enhancing customer experiences while contributing to the company’s commitment to high standards and compliance. You will be part of a collaborative environment where you can develop your skills and grow professionally. The organisation values employee growth and offers numerous opportunities for training and career advancement.

Interested? Register today, confidentially, with one of our friendly and dedicated recruitment specialists by clicking here