Our client is seeking a Senior New Business Administrator to join their Customer Services New Business Department. This full-time role reports to the New Business Manager and focuses on overseeing and processing high-risk and PEP applications, ensuring adherence to regulatory, AML/KYC, and company requirements across multiple jurisdictions.
Job Duties:
- Review and quality-check documentation for accuracy, completeness, and compliance with AML/KYC and multi-jurisdictional requirements.
- Deliver accurate and timely administration of transactions, ensuring compliance with regulatory standards and internal controls.
- Maintain data quality and integrity across all systems while promptly escalating discrepancies.
- Effectively prioritise workload to meet service level agreements and customer expectations, adapting to changing demands.
- Identify and escalate operational risks, errors, or breaches to safeguard compliance and mitigate financial or reputational impact.
- Support continuous improvement by suggesting process enhancements and participating in efficiency initiatives.
- Collaborate with colleagues and stakeholders to address queries and deliver a seamless customer experience.
- Stay informed of regulatory requirements and best practices for ongoing compliance and professional development.
- Contribute to a positive team culture by sharing knowledge, supporting peers, and promoting high standards.
- Sign off on Higher Risk Applications, as well as PEP, complex, and high-value cases.
Job Requirements:
- Extensive understanding of life assurance products and onboarding processes.
- Strong knowledge of AML, CDD, FATCA, and CRA alongside offshore regulatory requirements.
- Proven experience in a regulated financial services environment with a focus on high-risk new business applications.
- Experience conducting enhanced due diligence checks and risk assessments for high-risk, complex, and politically exposed individuals.
- Excellent attention to detail and accuracy in high-risk decision-making.
- Ability to prioritise and manage complex workloads under pressure.
What You’ll Love:
You will be part of a dynamic team dedicated to maintaining the highest service standards while contributing to process improvements. The collaborative environment encourages knowledge sharing and professional development, offering opportunities for career advancement. Our client looks forward to receiving your application and discussing how you can contribute to their team.
