The Engagement and Communications Senior Manager within the People and Culture team is instrumental in the development and execution of employee engagement, internal communications, and cultural initiatives. This senior-level position requires a strategic mindset and hands-on operational leadership to translate engagement strategies into impactful experiences and insights across the employee lifecycle. Key duties include managing the engagement survey process, leading internal campaigns that promote diversity and inclusion, and ensuring alignment with broader organisational priorities. Collaboration with the Chief People Officer and various teams is essential for delivering effective communication and engagement initiatives. The role operates within a multi-jurisdictional context, supporting efforts that resonate with local employee experiences while maintaining consistency with overarching company values.
Job Duties:
- Execute and manage the organisation’s continuous listening cycle, incorporating both formal and informal feedback mechanisms.
- Oversee the end-to-end delivery of engagement surveys, liaising with vendors and managing accreditation processes as needed.
- Coordinate the communication and tracking of engagement results and action plans, aiding leaders in interpreting insights.
- Chair the quarterly Global Sports and Social committee, guiding annual planning, budgeting, and promoting best practices.
- Deliver campaigns that reinforce cultural priorities and support initiatives within the organisation.
- Leverage digital and AI-based tools to enhance communication effectiveness and improve employee engagement.
- Curate and maintain the People and Culture intranet pages, ensuring content is accessible and aligned with employee needs.
- Support communication activities linked to organisational change, integration, and transformation initiatives.
- Develop practical communication toolkits for managers to facilitate effective self-service communications.
- Track and report on employee engagement metrics, producing actionable insights for senior stakeholders.
Job Requirements:
- Proven experience in a multi-jurisdictional or global organisation.
- Demonstrated background in culture, engagement, and ways-of-working initiatives.
- Experience in developing and executing engagement programmes, campaigns, and events.
- Skills in creating and managing content across various communication channels.
- Strong ability to build partnerships with People teams, leaders, and communications stakeholders.
- Background in employee engagement, HR, internal communications, or marketing.
- Exposure to engagement data and the ability to turn insights into actions is desirable.
- Familiarity with engagement platforms and survey tools is advantageous.
What You’ll Love:
This role offers the chance to play a key part in maintaining and enhancing the jurisdiction’s reputation. You will work in a collaborative environment with opportunities to develop your skills in regulatory oversight, policy creation, and risk-based supervision. The organisation values professional growth and offers ample opportunities for training and career development.
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