The Assistant Manager, People and Culture plays a vital role in supporting the delivery of HR strategy across Guernsey and multiple jurisdictions. This full-time position involves collaborating closely with the Senior HR Manager to provide guidance throughout the full employee lifecycle, including employee relations, recruitment, learning and development, and HR operations. The incumbent will be responsible for managing onboarding processes, maintaining HR systems data, and ensuring compliance with employment legislation. Building strong relationships with employees and key stakeholders is crucial for the success of HR initiatives that promote business growth and employee engagement. The role also encompasses talent planning and recruitment, L&D strategy support, and payroll management. This is an exciting opportunity for an individual eager to contribute to organisational change and effective people management.
Job Duties:
- Manage the full employee lifecycle, including onboarding, probation, performance management, learning and development, and offboarding.
- Lead new joiner onboarding processes, developing tailored induction programmes to ensure seamless integration into workplace culture.
- Maintain HR systems data, ensuring timely updates and accurate reporting.
- Build strong relationships with employees and management, acting as the first point of contact for general HR queries.
- Provide guidance on employee relations matters, ensuring fair and consistent processes are followed in line with company policies and procedures.
- Ensure compliance with employment legislation across various locations and keep updated with changes.
- Draft, review, and update HR policies and procedures to ensure consistency and compliance across jurisdictions.
- Collaborate with the Senior HR Manager to forecast talent needs based on business growth and client requirements.
- Oversee end-to-end recruitment processes, ensuring a positive candidate experience throughout.
- Build strong relationships with recruitment agencies to attract the best talent, aligning with organisational values and goals.
- Support the learning and development strategy by conducting learning needs analyses and assisting with annual budget forecasting.
- Manage learning and development costs in accordance with the allocated budget and facilitate training initiatives across various offices.
- Promote a culture of continuous learning and support leadership development and succession planning through tailored pathways.
- Consider improvements to HR processes, adding value to other areas of the organisation.
- Provide HR systems training to new joiners during the onboarding process.
- Identify people-related trends and risks through data analysis, recommending new strategies and encouraging data-driven decision-making.
- Manage the monthly payroll processes for various locations, collaborating with finance teams and outsourced providers.
- Support employee engagement initiatives, supervising and coaching junior HR team members.
- Assist in the annual performance management and reward cycles, analysing compensation data against benchmarks.
Job Requirements:
- CIPD Level 5 or above (or equivalent experience).
- Previous experience in a HR generalist role, preferably within the financial services industry.
- Experience supporting multiple jurisdictions is desirable.
- Strong knowledge of Guernsey employment law and understanding of HR best practices.
- Demonstrated experience in handling employee relations matters.
- Excellent interpersonal and communication skills.
- Strong problem-solving skills and conflict resolution techniques.
- Ability to manage multiple priorities while working under pressure.
- High level of discretion, integrity, and professionalism.
- Proactive and hands-on approach.
- Proficiency in Microsoft Office and HR systems (e.g., Hibob, TeamTailor).
What You’ll Love:
This role offers the chance to play a key part in maintaining and enhancing the jurisdiction’s reputation. You will work in a collaborative environment with opportunities to develop your skills in regulatory oversight, policy creation, and risk-based supervision. The organisation values professional growth and offers ample opportunities for training and career development.
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