Operations Control Manager

Our client is seeking an Operations Control Manager to join their team in the Isle of Man. This crucial role focuses on establishing, implementing, and monitoring a robust Operations Control capability and framework to enhance operational environments across the end-to-end Operations Controls landscape. You will lead a Controls Team to effectively embed and maintain this framework, aiming to contain losses and minimise non-financial risks. Additionally, you will work closely with leadership to drive initiatives that support business growth and operational efficiency. This position is full-time, and applicants must already be eligible to work in the Isle of Man.

JOB DUTIES:

• Establish and implement end-to-end Control frameworks and tools to ensure a complete and accurate reporting environment.
• Account for the optimal functioning of control processes supporting the control framework.
• Proactively monitor, track, and remediate risks by implementing and overseeing Key Risk Indicators (KRIs) across the Operations area.
• Influence and encourage Operations and business stakeholders to adopt recommended controls to maintain a sound control environment.
• Highlight the inter-connectedness of products, systems, and processes and manage the upstream and downstream impacts of control failures.
• Gather and analyse relevant data, perform trend analysis, and develop monthly dashboards to track potential risks and trends.
• Share insights and reporting mechanisms within the Operations Control Team and with relevant stakeholders.

JOB REQUIREMENTS:

• You will need a First Degree in Audit or Risk Management.
• A minimum of 5 to 7 years' experience in Operations Control and familiarity with Product Business Risk Control is essential.
• You should possess advanced knowledge of banking products and have 8 to 10 years of relevant experience.
• Strong analytical skills with the ability to perform trend analysis and data interpretation are crucial.
• Excellent decision-making and conflict resolution skills, coupled with a willingness to embrace change.
• You should have a strong understanding of risk management effectiveness.
• Knowledge in Business Banking and Consumer Banking products is required.

WHAT YOU’LL LOVE:

This role offers an opportunity to work in a dynamic environment where your contributions can have a meaningful impact. You will collaborate with talented professionals who are passionate about operational excellence and risk management. The position promotes a culture of continuous improvement and provides a platform for professional development within the organisation.

Could this be the right opportunity for you? If this opportunity sounds right for you, we’d love to hear from you. Our friendly and experienced recruitment team is here to answer your questions, offer guidance and support you throughout the process. Simply submit your CV in confidence, and our Candidate Manager will arrange for one of our consultants to get in touch to organise an initial meeting, either face to face, via Microsoft Teams or by telephone, whichever suits you best. We look forward to getting to know you and learning more about what you’re looking for.