Our client is seeking a full-time Learning & Development Coordinator to join their team. This role is integral to building, implementing, and administering the organisation's learning and development infrastructure. The successful candidate will coordinate learning programmes from end-to-end while taking ownership of the learning management system (LMS). This position requires a hands-on approach with a focus on creating order, maintaining accurate records, and ensuring high-quality learning experiences across the business. You will work closely with internal stakeholders and external training providers to deliver structured learning initiatives. This is an excellent opportunity for someone passionate about developing a culture of continuous learning.
JOB DUTIES:
- Lead the implementation and ongoing development of the learning and development system, ensuring it meets the business needs.
- Build learning frameworks, pathways, and curricula within the LMS.
- Configure user access, roles, learning journeys, and reporting functionality within the system.
- Upload, maintain, and manage learning content, ensuring accuracy and version control.
- Provide first-line support and guidance to users of the learning system across the organisation.
- Coordinate the scheduling, logistics, and communications for learning and development programmes.
- Administer course attendance tracking and follow-up actions with participants.
- Liaise with internal subject matter experts and external training providers for course delivery.
- Support the rollout of mandatory, role-based, and developmental learning initiatives.
- Maintain accurate and up-to-date learning records and participation logs.
- Produce regular reports on learning metrics, including completion rates and compliance data.
- Monitor feedback and evaluation data to drive continuous improvement in learning processes.
- Identify opportunities to enhance learning processes, system functionality, and user experience.
- Help develop standardised learning processes, templates, and guidance.
- Contribute insights from system data and operational experience to shape the learning strategy.
JOB REQUIREMENTS:
- Previous experience in a learning and development, HR, or training administration role is essential.
- Strong mindset for system design and maintenance of structured learning frameworks.
- Excellent organisational skills with a keen attention to detail.
- Strong written and verbal communication skills are necessary.
- Confidence in working with data, reporting, and management information.
- Proficiency in Microsoft Office applications is required.
- Experience supporting learning programmes in a regulated or professional services environment is desirable.
- Demonstrable experience implementing or significantly configuring a learning management system would be an advantage.
- Familiarity with e-learning tools and blended learning delivery methods is beneficial.
- Understanding of learning and development best practices is preferred.
WHAT YOU’LL LOVE:
This role offers a supportive working environment that values teamwork and collaboration. You will be part of an organisation that encourages professional growth and success. The position includes opportunities for continuous improvement in processes and systems, providing the chance to make a meaningful impact on the learning culture. Your contributions will be valued, and there will be access to various resources to ensure you can thrive in your role.
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