Credit Card Analyst

Our client is seeking a Credit Card Analyst to join their credit card team. This role involves reviewing applications, providing customer support, and undertaking various operational tasks within a collaborative environment. The position is ideal for individuals eager to develop their knowledge and skills in the financial services sector. Click here to read more.

Job Duties

• Review credit card applications, including relevant checks, reviews, and credit limit calculations.
• Assist customers with digital onboarding, app queries, and other services.
• Respond to customer enquiries via email and telephone.
• Handle customer queries related to credit card transactions.
• Investigate and resolve disputes as they arise.
• Assist in setting up and managing direct debits.
• Contribute to enhancing the product and service proposition.

Job Requirements

• Strong analytical skills with a keen interest in credit card support.
• Desire to build knowledge of financial crime and fraud risk.
• Excellent communication, presentation, and interpersonal skills.
• Passion for delivering an exceptional customer experience.
• Strong problem-solving, organisational, time management, and delegation skills.
• Prior experience is not a prerequisite for this role.

What You’ll Love:

Joining a world-leading, independent offshore bank and trust company means being part of a collaborative team that values relationships and celebrates success. You will have the opportunity to develop your skills in a supportive environment while contributing to the success of a specialised financial services provider. The company is committed to fostering a culture that focuses on results, enabling you to thrive professionally.

Interested? Register today, confidentially, with one of our friendly and dedicated recruitment specialists by clicking here