Our client is seeking an Manager to collaborate with a team in managing a portfolio of clients. The role involves providing advice based on internal processes, becoming an expert in technical matters, and ensuring compliance with statutory returns. This full-time position offers opportunities to develop client relationships and enhance the service standards of the team. Click here to read more.
Job Duties:
- Collaborate with the team to manage a diverse portfolio of clients.
- Become an expert in technical matters and share knowledge with the team.
- Ensure all statutory returns are prepared and submitted as required.
- Manage key client and intermediary relationships.
- Communicate openly and honestly with clients on a regular basis.
- Ensure the team achieves service standards.
- Conduct meetings, produce minutes, resolutions, and complete any other administration duties requested.
- Maintain client documents with integrity, clearly updating all correspondence.
- Proactively complete the client take-on process and conduct ongoing reviews of clients.
- Be committed and driven to achieving excellence for themselves and their clients.
- Actively promote real estate services to existing clients.
- Conduct client and intermediary visits as required.
- Ensure the delivery of enhanced client service is at the forefront of every action.
- Assist the Associate Director/Director in supervising staff within the team, including mentoring and compliance with standard policies and procedures.
- Be approachable and accessible to team members, offering guidance and development as needed.
- Provide new, innovative ideas to improve the efficiencies of daily tasks.
- Establish and maintain good relationships with all suppliers, team members, and clients.
- Review and manage the workload of the team daily, reporting upwards to senior management.
- Assist in managing the financial affairs of the team, including budgeting and billing.
- Contribute to the department's growth strategy and participate actively in team and management strategy sessions.
- Work towards a business development target for new income, agreed upon annually.
Job Requirements:
- At least ICSA/STEP/ACCA qualified or equivalent.
- Expert knowledge of local legislation and corporate governance.
- Comprehensive administrative experience.
- Broad understanding of fiduciary products offered globally.
- Strong people management skills with the ability to inspire and develop junior staff members.
- Effective communication and interpersonal skills.
- Ability to formulate, consider, and select the most appropriate solutions.
What You’ll Love:
You will appreciate working with a client who has extensive experience in establishing and administering real estate structures for joint ventures, funds, and long-term asset holding. The company excels in managing complex structures that own high-value assets across various property sectors, including office, retail, industrial, shopping centres, hotels, leisure, residential, development, and student accommodation.
Interested? Register today, confidentially, with one of our friendly and dedicated recruitment specialists by clicking here
