Our client is seeking a dedicated Assistant Manager to join their expanding Governance Services team in Guernsey. This full-time role involves providing high-quality administration for a portfolio of corporate and fiduciary clients, with a focus on delivering outstanding client service. The successful candidate will be instrumental in developing a motivated and skilled team of administrators, offering technical support and training as required. This position presents a unique opportunity for growth, working with a diverse client base and receiving professional development support to achieve your career potential. Click here to read more
Job Duties:
- Administer a portfolio of corporate clients, ensuring relationships and transactions are managed to the highest standards.
- Act as a role model for Governance Services employees, fostering a motivated and proficient team aligned with the firm’s values.
- Provide technical support and training to team members, ensuring a thorough understanding of relevant transactions.
- Nurture valuable client relationships to maximise team reputation, client retention, and referrals.
- Support daily team operations, ensuring work is processed in a timely manner, adhering to procedural deadlines, managing WIP, and assisting in debt collection.
- Maintain consistent high service quality across your client portfolio, addressing any issues swiftly and effectively.
- Comply with firm policies and procedures, ensuring collaboration with the Risk and Compliance team.
- Oversee accurate client due diligence and reviews, keeping current with regulatory changes and industry standards.
- Contribute to quality control by maintaining accurate data within the corporate services practice management database.
- Assist with the annual reviews of client entities, as well as monthly/quarterly billing processes and fee monitoring.
- Maintain necessary CPD levels for your role.
Job Requirements:
- Proven experience in corporate administration.
- Relevant professional qualification (e.g., STEP or CGI).
- Strong working knowledge of Microsoft Office and familiarity with specialist software, such as Document Management Systems or Viewpoint, is an advantage.
- Excellent communication and interpersonal skills, with the ability to build effective relationships and work collaboratively.
- A positive and flexible approach, with strong time management and prioritisation skills.
- Ability to work independently and take initiative.
What You’ll Love:
Joining our client’s forward-thinking and award-winning firm means becoming part of an inclusive culture where each individual is valued and respected. You will work within a team-oriented environment, with a clear purpose and accessible development opportunities that encourage you to reach your full potential. This role offers competitive benefits and the chance to contribute to a dynamic firm known for its commitment to excellence in client services.
Interested? Register today, confidentially, with one of our friendly and dedicated recruitment specialists by clicking here
