Our client is looking for a Crew Employment Administrator to support yacht owners and managers with crew employment and payroll services. The role will involve using a bespoke IT platform and delivering services to the crew via the App. The post holder will report to the Team Supervisor and manage a range of payroll and HR tasks for a portfolio of clients. Click here to read more
Job Duties:
- Prepare and manage crew payroll and related reporting using payroll software
- Review and calculate crew bonuses, allowances, and deductions
- Distribute payslips directly to the crew
- Handle payroll administrative and transactional questions
- Manage Malta Social Insurance registration and contributions
- Perform various department-related tasks as required by management
- Oversee day-to-day payroll and HR administration for a portfolio of clients
- Liaise with clients, employees, and external bodies (e.g., authorities, banks, pension providers)
- Handle written correspondence with clients, employees, and external parties
- Manage payroll data, generate payroll reports, and assist with invoicing
- Oversee client bank accounts and ensure payments are made according to statutory and contractual deadlines
- Adhere to customer service standards and bespoke service level agreements
- Prepare employment contracts, terminations, and necessary addendums or letters
- Ensure that crew MLC qualifications are up to date
- Reconcile crew payroll accounts and report the status of reconciliations to the Crew Accounting Manager
- Attend boat shows, client meetings, and industry events as required
- Complete any other tasks as required by senior administrators or the supervisor
Job Requirements:
- Strong organisational and numeracy skills, with a high level of attention to detail
- Ability to work methodically and efficiently under pressure to meet deadlines
- Excellent verbal and written communication skills
- Proactive, able to multitask, and work both independently and within a team
- Strong customer service and client-facing skills
- Experience as a Payroll Officer or in a similar role
- Excellent command of the English language
- Advanced computer skills (Outlook, Excel, Word)
- Familiarity with Crew Management Software
- Experience dealing with challenging clients
- Knowledge of international and national seafarer certification regulations
- Professional management of client relationships
- Commercial awareness
What You’ll Love:
Our client offers a dynamic work environment where you will have the opportunity to manage a range of tasks related to crew payroll and HR, while interacting with clients across the maritime industry. The role also provides opportunities for personal growth and development, especially in the payroll and HR fields. If you enjoy working in a fast-paced environment and dealing with a variety of tasks, this position is an excellent fit.
Interested? Register today, confidentially, with one of our friendly and dedicated recruitment specialists by clicking here
