Customer Operations Administrator

Our client is seeking a motivated and organised Customer Operations Administrator to join their team in Jersey. This role involves delivering customer-focused operational processes and activities for mains gas and LPG services, both domestic and commercial. Reporting to the Customer Experience Lead, the position provides administrative and operational support to ensure smooth service delivery. This full-time role is ideal for individuals who are passionate about customer service and operational efficiency, including school leavers looking for a rewarding opportunity. Click here to read more

Job Duties:

• Provide administrative support, including managing purchase orders, invoices, and daily stock sheets.
• Liaise with suppliers and customers to maintain clear communication.
• Maintain and update spreadsheets, prepare preliminary end-of-month statistics, and manage job information systems.
• Handle central heating installations from quotation to commissioning.
• Take phone calls, relay messages, and update glass wall information.
• Cater for visitors and organise meetings when required.
• Manage personal welfare records such as holidays, sickness, and rotas.
• Ensure compliance with company Health & Safety policies and contribute to a safe working environment.
• Monitor and challenge operational processes to improve performance and productivity.
• Keep up to date with relevant technical innovations.

Job Requirements:

• Strong IT skills, particularly with Microsoft Office and database systems.
• Excellent written and verbal communication skills.
• Organisational and administrative abilities with a customer-focused approach.
• Commitment to adhering to health and safety procedures.

What You’ll Love:

Our client is committed to providing a traditional service with a modern approach, ensuring they meet the needs of current and future generations. Based in Jersey, you’ll join a friendly and supportive team that values innovation and customer satisfaction. This role offers the chance to grow your skills while contributing to a business that simplifies complexities for its clients and employees alike.

Interested? Register today, confidentially, with one of our friendly and dedicated recruitment specialists by clicking here