Our client is seeking a motivated and detail-oriented individual to join the Mortgage Services Team as a Mortgage Service Administrator. This is an excellent opportunity for someone eager to develop their administration skills and build a career in the financial services sector. Full training and support will be provided to help you achieve your full potential. Click here to read more
Job Duties:
- Provide excellent customer service by responding promptly to enquiries and addressing customer concerns.
- Ensure high levels of accuracy and efficiency in all administrative tasks.
- Handle customer queries via phone, email, and mail in a timely and professional manner.
- Maintain organised and compliant customer records and documentation.
- Collaborate with team members to ensure smooth and timely service delivery.
- Champion the customer experience, ensuring appropriate outcomes for all customers.
- Deliver outstanding service to customers and stakeholders alike.
- Embrace learning opportunities to build capability and support career development.
- Maintain clarity on objectives and performance expectations to align with team goals.
Job Requirements:
- Strong attention to detail and accuracy in data entry and document processing.
- Ability to thrive both independently and as part of a collaborative team.
- Excellent communication and interpersonal skills.
- Strong time management skills, with the ability to prioritise tasks effectively in a fast-paced environment.
- Demonstrated customer support capabilities.
- Minimum of pass level at GCSE or equivalent qualifications.
- Proficiency in Microsoft Word, Excel, and spreadsheets.
- Ideally, some experience in financial administration.
What You’ll Love:
Our client is committed to supporting your growth and career development in a dynamic and collaborative environment. You will receive comprehensive training, equipping you with the tools and knowledge to excel in your role. This is an opportunity to contribute to a customer-focused team and build a rewarding career in the financial sector.
Interested? Register today, confidentially, with one of our friendly and dedicated recruitment specialists by clicking here
