Our client, a privately owned and independent trust company, is seeking a Senior Trust Administrator to manage a portfolio of trusts and corporate structures. This role involves ensuring high-quality client service, completing all administrative tasks in line with company procedures, and supporting the development of junior staff. The position is based in Guernsey.
Job Duties:
- Administer a portfolio of trusts and corporate structures, ensuring compliance with internal controls and procedures.
- Process client banking instructions accurately.
- Maintain awareness of client take-on procedures and associated risks.
- Deliver quality service to the allocated client portfolio and resolve queries effectively.
- Ensure compliance with trust and corporate regulatory requirements.
- Communicate professionally and courteously with clients and colleagues.
- Collaborate with internal teams to deliver client data promptly.
- Prepare accurate written communications, including letters, emails, and minutes.
- Manage and record time effectively, focusing on chargeable hours.
- Ensure efficient cash collection and control of debtors.
- Support the training and motivation of junior team members.
- Work towards agreed training requirements and performance goals.
- Escalate issues and exceptions to senior team members as needed.
Job Requirements:
- A minimum of 2 years’ relevant experience in trust administration.
- Currently studying or completed a relevant qualification (e.g., STEP, CGI, ACCA).
- Strong verbal and written communication skills.
- Proficiency in MS Word, Excel, and Outlook at an intermediate level.
- Commitment to delivering quality client service.
- Ability to work collaboratively in a team and adapt to changing business needs.
- Detail-oriented with strong analytical skills.
- Capable of managing workloads in a high-volume, deadline-driven environment.
- Skilled in prioritisation and task execution with minimal supervision.
- Proven academic record.
What You’ll Love:
Our client values professional growth and offers a supportive environment to develop your career in trust and corporate administration. With a focus on teamwork, training, and client service excellence, this role provides a platform for achieving your professional goals while contributing to a dynamic and client-focused organisation.
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