Temporary Senior Payments Administrator - 12 Months

Our client is seeking a Senior Payments Administrator for a 12-month fixed-term contract based in the Isle of Man. This role is open only to candidates with residency and the right to work in the Isle of Man. The successful candidate will be responsible for processing payments, handling exceptions and queries, administering products, and meeting stakeholder needs across various channels. This position also involves supporting the manager with workflow management, distributing workloads, and mentoring junior team members to deliver exceptional customer service. 

Job Duties:

• Process and book foreign exchange transactions efficiently.
• Provide exceptional service to both internal and external customers.
• Identify areas for improvement and recommend solutions to Operations Management.
• Manage inward and outward payment queues in support of the manager.
• Participate in and resolve queries related to payment investigations.

Job Requirements:

• Secondary/High school/A-levels/Matric qualifications.
• 3–4 years of experience in general banking.
• Behavioural competencies, including attention to detail, adaptability, adherence to procedures, teamwork, and time management.
• Technical competencies, such as business intelligence, client relationship management, operations risk management, and problem-solving abilities.

What You’ll Love:

Our client, as part of a leading Africa-focused financial services group, offers the opportunity to work with motivated professionals in a dynamic and collaborative environment. With a focus on creating meaningful growth and a positive impact on clients and communities, this role provides a rewarding sense of purpose.

Interested? Register today, confidentially, with one of our friendly and dedicated recruitment specialists by clicking here