Our client is seeking a Customer Operations Administrator to provide essential administrative support to their operations department. This full-time role, based in Jersey, involves handling customer-facing operational processes, assisting with repairs and maintenance services for mains gas and LPG, and ensuring compliance with health and safety policies. The ideal candidate will have strong organisational and customer service skills, with the ability to manage various administrative tasks efficiently.
Job Duties:
- Provide administrative support, including managing purchase orders and invoices.
- Liaise with suppliers and customers to coordinate services.
- Maintain daily stock records and update relevant spreadsheets.
- Assist with end-of-month statistical reporting.
- Manage catering arrangements for visitors and meetings.
- Handle phone calls and messages when required.
- Update job information in internal systems, from initiation to completion.
- Oversee central heating installation processes, from quotation to commissioning.
- Maintain records for personal welfare, including holidays, sickness, and rotas.
- Ensure compliance with health and safety policies in all operational activities.
- Identify and implement process improvements to enhance productivity and efficiency.
- Stay updated with technical innovations relevant to administrative and operational activities.
Job Requirements:
- Proficiency in Microsoft Office applications and database systems.
- Strong communication skills, both verbal and written.
- Excellent administrative and organisational abilities.
- Ability to deliver high-quality customer service.
What You’ll Love:
Our client is committed to delivering exceptional service with a forward-thinking approach. You will be part of a supportive team, working in a dynamic environment that values customer experience and operational excellence. This role offers the opportunity to develop your administrative skills while contributing to essential services.
Interested? Register today, confidentially, with one of our friendly and dedicated recruitment specialists by clicking here
