Our client is looking for an Administrator to join their Trust & Corporate team in Guernsey. This full-time role will involve administering a portfolio of client trust and company structures while liaising with the Trust team, clients, and intermediaries. The role offers the opportunity to build strong client relationships and deliver high-quality service across a wide range of administrative tasks.
Job Duties:
- Administer a portfolio of entities, including e-mail and telephone communication with clients and intermediaries.
- Handle transactional work, payments, and administration of various asset types.
- Draft minutes, resolutions, and source documents for presentation by the Team Leader to the Client Committee.
- Build strong client relationships through consistent, high-quality service.
- Respond to client communications within 24 hours (including holding replies).
- Attend client meetings, prepare post-meeting notes, and assist with new business onboarding.
- Oversee the termination and outgoing business process within 3 months of notification.
- Review all time billed to the portfolio quarterly.
- Act as a C-level signatory when suitably experienced.
- Update client profiles, conduct risk assessments, and maintain compliance with client due diligence.
- Complete tasks and periodic reviews within specified due dates.
- Maintain daily timesheets and meet monthly utilisation targets.
- Perform any other duties required in line with the evolving needs of the role and team.
- Adhere to the company's vision and values, including Client Focus, Excellence in Execution, Integrity, Innovation, Value, Development, and Leadership.
- Follow company policies and procedures at all times.
Job Requirements:
- Minimum of 5 GCSEs (or equivalent), including English and Mathematics at Grade C or above.
- At least 1 year of experience in an administrative role, ideally within Fiduciary Services.
- A willingness to undertake a relevant professional qualification (e.g., STEP, ICSA, ACCA).
- Understanding of fiduciary services business and regulatory requirements.
- Proficiency in Microsoft Outlook, Word, and Excel.
- Strong written and verbal communication skills.
- Ability to work accurately with excellent attention to detail.
- Flexible and willing to assist other team members as required.
- Strong time management, prioritisation, and organisational skills.
- Driven, ambitious, and eager to learn.
- A proactive approach to work and the ability to work independently.
What You’ll Love:
This is an exciting opportunity to grow within a dynamic team, managing a diverse portfolio of trusts and companies while developing professional expertise in the fiduciary services sector. The role provides strong opportunities for career progression, offering support for professional qualifications and a collaborative work environment. You’ll be a key part of a team that values client service excellence and innovation.
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