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Operational Compliance Manager

Our client is seeking an Operational Compliance Manager to join their Isle of Man office on a permanent, full-time basis. This role is central to managing the company’s risk and compliance functions and ensuring alignment with regulatory standards, internal policies, and industry requirements. You will take ownership of identifying and mitigating compliance risks, reporting on control effectiveness, and embedding a strong culture of regulatory adherence across the business.

Job Duties:

  • Advise on the impact of AML/CFT regulations and ensure due diligence procedures meet compliance standards
  • Establish and maintain productive relationships with regulators and authorities
  • Lead regulatory audits and compliance reviews, and maintain audit checklists
  • Review internal documentation and external communications for compliance alignment
  • Ensure policies and procedures are maintained, reviewed, and updated
  • Investigate major complaints and liaise with regulators to ensure timely resolution
  • Prepare reports and board packs for monthly meetings; draft minutes and board resolutions
  • Deliver clear management information and compliance analysis
  • Provide commercially focused compliance advice to business and project teams
  • Contribute to the development of regulatory training and a compliance-aware culture
  • Identify and address non-compliance issues proactively
  • Collaborate with departmental managers to maintain operational compliance standards
  • Represent the Compliance function on business projects, embedding risk culture and control frameworks
  • Assist with various compliance-related projects and ad hoc tasks
  • Manage a team of AML and Regulatory Analysts
  • Undertake DMLRO responsibilities for the group
  • Deputise for the Group Head of Compliance & Risk when required

Job Requirements:

  • Experience in the online gambling industry, with knowledge of Isle of Man and UK gambling regulations desirable
  • In-depth understanding of AML/CFT regulations in the Isle of Man and/or UK
  • Willingness to pursue or currently undertaking learning to support DMLRO responsibilities
  • Proven experience in managing a compliance or AML team
  • Background in KYC verification, international markets, and cross-border transactions
  • Strong understanding of fraud processes and risk management
  • Excellent report writing and communication skills with the ability to liaise at senior levels
  • Highly proficient in Microsoft Office, particularly Word and Excel
  • Strong analytical skills with the ability to interpret data and trends
  • Ability to provide accurate information within strict deadlines
  • Self-motivated team player with the ability to prioritise workload and adapt to changing circumstances
  • Innovative and solution-oriented approach to problem-solving

What You’ll Love:

This is a dynamic opportunity to take a leading role in a well-regulated and fast-paced sector. You will be joining a company that values integrity, operational excellence, and professional development. With a focus on governance and continuous improvement, this role offers you the chance to make a real impact on business performance while shaping a strong compliance culture. We look forward to receiving your application.

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