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Our client is seeking an experienced Senior Administrator with 5+ years’ experience in managing client companies from an FSA perspective, to be responsible for delivering best-in-class client services to our client’s gaming clients. No prior knowledge of the gaming industry is required as the focus of the role is to proactively contribute to the efficient management of the gaming portfolio from an FSA perspective. You will apply excellent company management and proven client relationship skills in a challenging and fast-paced environment. This role will suit an individual who has worked in an administrative, client facing role who can demonstrate an interest in learning and has the ability to work in a dynamic, interesting and fast paced environment.

Our client is seeking a Trainee / Customer Relations Executive to join their dynamic and passionate Customer Support department, on a permanent basis, to be responsible for providing a high level of customer service across 200+ online gambling sites in regions such as the United kingdom Canada, New Zealand and Ireland. You will play a key role in the success of the Customer Support team and companies vision. Due to the fast moving nature of the online gaming industry, this is an interesting role that will provide an exciting spring board to a successful career for the right candidate. This role will suit either an experienced candidate with online gaming experience or an individual at graduate level. If you have good communication skills, previous experience in a digital customer support role, an interest in customer service and familiarity with the software Zendes, then get in touch!

A unique opportunity to join our client’s team as an E-Gaming Administrator has opened, to work on a permanent full-time basis. You will support the smooth administration of client companies, including preparation of board papers, transactional monitoring and statutory filing whilst working closely with colleagues,  committed to delivering an exceptional service. The suitable candidate will have company administration experience, a strong attention to detail, the ability to deliver quality/ timely results on a daily basis and ideally have a working knowledge of the eGaming industry. It would be advantageous to have experience working in a financial services environment, and a working knowledge of Viewpoint administration system.

A vacancy for a Client Portfolio Manager has arisen in our client’s Isle of Man office, on a permanent basis, to be responsible for managing a small team of administrators, overseeing client management and providing very high service levels. Acting as a technical resource, you will be expected to provide guidance and training whilst also administering a portfolio of complex client entities. You will be a main point of contact for a number of key clients and you will need to develop close working relationships with them and their advisers. Proven technical skills and knowledge of the industry with a keen interest in keeping up to date with legislative changes are required along with a STEP or ICSA qualification. You will also have some experience in eGaming / digital space and have excellent organisational and communication skills, both written and verbal.

Our client is seeking an individual with at least 3 years’ QA Automation Testing to join their team, on a permanent basis, to be responsible for quality assurance of customer facing and back office web applications. You will lead the QA Automation testing for individual projects and functional automation requirements. This is primarily an automation testing position with but will include some manual testing. Duties include set up automation tools and framework, automation test planning, design, write and execute automation test scripts, test tool, exploratory and ad hoc testing, regression testing as well as testing at both UI and database level. Experience in programming languages such as Python and Java is essential for this role.