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Pensions Administrator

Our client is seeking a Pensions Administrator to join their private wealth team on a full-time, permanent basis. This role offers the opportunity to manage a portfolio of pension clients while contributing to the efficient delivery of a high-quality service. You will receive ongoing training and full support towards professional development, with opportunities to enhance both technical and interpersonal skills within a collaborative and fast-paced environment.

Job Duties:

  • Manage the day-to-day administration of a personal portfolio of pension clients
  • Process complex investment transactions promptly and accurately
  • Liaise with professional intermediaries to obtain and implement tax, legal and investment advice
  • Maintain statutory records, ensuring accuracy and compliance at all times
  • Carry out periodic reviews in line with risk classification requirements
  • Respond to queries raised as part of the Compliance Monitoring Programme
  • Assist with the onboarding of new business in collaboration with the compliance team
  • Process internal and external payments in line with procedures
  • Manage fee collection and actively chase debtor positions
  • Collate and review financial data related to client entities
  • Monitor the ongoing suitability of appointed third parties, such as advisers
  • Liaise with internal departments regarding accounting and tax matters
  • Maintain regular communication with clients and intermediaries by phone and in writing
  • Support junior staff with problem-solving and guidance when needed
  • Adhere to scheme rules, policies, procedures, and relevant legislation
  • Proactively escalate any issues to your line manager
  • Ensure compliance with internal risk and compliance procedures
  • Deliver high-quality, timely service to all clients

Job Requirements:

  • Ideally educated to A-Level standard or higher
  • Previous experience managing a portfolio of clients is preferred
  • Strong multitasking abilities and responsiveness to client and intermediary queries
  • Excellent written and verbal communication skills
  • High attention to detail
  • Good numeracy and computer literacy
  • A positive, proactive attitude
  • Ability to work effectively both independently and as part of a team
  • Capable of meeting deadlines with minimal supervision

What You’ll Love:

You will be part of a professional, people-focused environment where your growth and contributions are valued. With structured training, support for professional qualifications, and a strong sense of teamwork, this is an ideal opportunity to develop a long-term career in pensions administration.

Interested? Register today, confidentially, with one of our friendly and dedicated recruitment specialists by clicking here