Our client is seeking a Showroom Assistant to join them on a full-time basis for a fixed-term contract of 6 to 12 months. Reporting to the Head of Sales, this office-based role involves providing exceptional customer service both in person and via telephone and email. The successful candidate will support the day-to-day operation of the showroom, promoting gas and electrical appliances, assisting with customer queries, and ensuring the highest levels of service are maintained at all times.
Job Duties:
- Sell gas and electrical appliances along with associated accessories
- Liaise with internal departments to progress sales, enquiries, and customer queries
- Maintain showroom presentation and organise product displays
- Handle cash payments, reconcile daily takings, and ensure secure banking procedures
- Provide customers with energy efficiency advice and information on tariffs
- Promote the benefits of gas to existing and potential customers
- Develop strong product knowledge to accurately match appliances to customer needs
- Deliver product training to colleagues as required
- Assist customers with all aspects of the company’s services, referring complex queries to the appropriate department
- Contribute to the execution of marketing strategies and showroom sales plans to help meet agreed sales targets and enhance profitability
- Keep informed on industry innovations and new product developments
- Build friendly and professional relationships with customers and the public to support positive commercial outcomes
- Identify and propose business improvement opportunities with clear goals and implementation strategies
- Take responsibility for resolving enquiries and complaints promptly, accurately, and professionally
Job Requirements:
- Previous experience in a customer-facing sales role
- Confident and outgoing with strong interpersonal skills
- Excellent verbal and written communication abilities
- High attention to detail
- Technically minded, with an aptitude for understanding product features and usage (advantageous but not essential)
What You’ll Love:
You will be joining a customer-focused organisation where your contribution to service quality and sales performance will be recognised and valued. This is an ideal opportunity to build hands-on product knowledge and gain experience in a supportive and fast-paced environment.
Interested? Register today, confidentially, with one of our friendly and dedicated recruitment specialists by clicking here
