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Senior Client Insurance Manager

Our client is seeking a Senior Client Insurance Manager for a permanent, full-time role based in Guernsey. Reporting to a Team Leader, this position involves managing all insurance and reinsurance matters for a dedicated portfolio of clients, including policy administration, board reporting, underwriting, and regulatory compliance. You will also support junior colleagues and ensure the smooth delivery of client insurance services.

Job Duties:

  • Oversee all client insurance and reinsurance administrative matters, liaising with the wider insurance team
  • Prepare and review board packs, present the insurance section at board meetings, and review minutes and actions arising
  • Establish underwriting and reinsurance programmes, ensuring appropriate matching of policies
  • Prepare and review policy wordings, renewal reports, and reinsurer presentation packs
  • Review and settle claims and bordereaux, and manage reinsurance recoveries with reinsurers
  • Liaise with external parties including the GFSC, legal advisors, and auditors as required
  • Prepare insurance accounts, underwriting statistics, triangulations, and periodic reports
  • Verify all formal reinsurance documents and ensure accuracy against inwards policy documents
  • Ensure timely processing of new policies, renewals, and cancellations
  • Handle new client enquiries as allocated
  • Monitor solvency and capital adequacy, taking necessary actions to protect client interests
  • Mentor junior team members and review work prepared by Client Insurance Assistants
  • Ensure full adherence to internal policies and procedures
  • Attend and participate in internal meetings and initiatives
  • Complete timesheets accurately and within deadlines
  • Contribute to a positive and professional working environment

Job Requirements:

  • CII qualified or equivalent professional qualification
  • Proven experience in insurance or reinsurance administration
  • Strong communication and collaboration skills
  • Ability to maintain high-quality work in a dynamic environment
  • High level of proficiency in Microsoft Office applications
  • A strong commitment to empathy, engagement, excellence, and expertise

What You’ll Love:

This is a client-facing, detail-oriented role in a supportive and respected insurance environment. You will work on interesting and varied insurance portfolios, contribute to key decisions, and collaborate with a knowledgeable and professional team focused on delivering high standards of client service.

Interested? Register today, confidentially, with one of our friendly and dedicated recruitment specialists by clicking here  

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