Our client is looking for an experienced and detail-oriented investment platform operations professional to join their Back Office team within the Dealing & Treasury Services. This full-time position plays a crucial role in the accurate and timely processing of client account activities, securities, reconciliations, payments, and internal queries. The successful candidate will serve as a vital link between this and several internal teams across the Group, effectively addressing platform queries, settlement issues, and inbound instructions via a shared operations inbox. This high-impact support role is perfect for someone who thrives on variety and precision in a fast-paced environment.
Job Duties:
- Manage workflow queues and shared operational mailboxes.
- Allocate incoming client funds to the correct accounts, ensuring AML checks are complete.
- Process payments in line with AML requirements, including client withdrawals and third-party investment instructions.
- Settle and book client security transfers in and out of the business.
- Handle internal account transfers across the platform.
- Open and maintain client accounts and sub-accounts, ensuring fee schedules are correctly applied.
- Set up new securities on the platform.
- Book and invoice trades across all asset classes, liaising with external counterparties.
- Support Group Trading Teams with settlement, pricing, booking, and broker-related queries.
- Assist in the daily asset break reconciliation process and resolve discrepancies with sub-custodians, transfer agents, and internal systems.
- Provide cover for the periodic reconciliation of the global custody account.
- Ensure accurate completion of platform-generated corporate events based on client instructions.
- Respond to a variety of Group queries related to client accounts and activities via the shared operations inbox.
Job Requirements:
- Minimum of 3 years’ experience working in a Middle or Back Office operations role.
- Experience documenting operational processes and supporting improvement initiatives.
- Working knowledge of JFSC regulatory requirements related to AML, CDD, and Client Monies.
- High attention to detail and accuracy, particularly with numerical data.
- Proactive, organised, and able to manage multiple tasks independently.
- Clear and confident communicator (both written and verbal).
- Strong working knowledge of Excel, Word, and Outlook.
- Familiarity with custody platforms, global accounts, and trade settlement workflows.
- IAQ, IMC, CISI or equivalent (or working towards) is preferred.
- Comfortable working across multiple teams and jurisdictions.
- Interest in operational efficiency, controls, and process optimisation.
What You’ll Love:
Our client offers a dynamic working environment where your contributions will be valued and impactful. You will join a collaborative team dedicated to excellence in investment operations, providing you with opportunities for professional growth and development. If you relish the challenge of a varied role and strive for precision in your work, this could be the perfect opportunity for you.
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