Our client is seeking a Workplace Operations Administrator based in Guernsey or Jersey. This full-time role requires 37.5 contracted hours per week. The successful candidate will join the Workplace Operations Team within the Operations Pillar and will be responsible for enhancing the client and visitor experience in the workplace. This role involves administrative support to internal stakeholders while contributing to the safe and functional workplace environment. Flexibility for occasional out-of-hours support may be required.
Job Duties:
- Welcome and greet all visitors promptly and courteously upon arrival, coordinating with relevant personnel to ensure they are met or escorted.
- Maintain supplier interactions and keep third-party supply records updated.
- Act upon Health & Safety issues as necessary and in accordance with legislation.
- Ensure exceptional service is delivered to all visitors and staff, addressing requests promptly and effectively.
- Conduct room status checks and liaise with the Technical Support team to ensure facilities are operational.
- Proactively manage meeting room bookings to maximise utilisation and support video/audio conference calls.
- Monitor and maintain appropriate levels of office and kitchen supplies.
- Manage mail and deliveries efficiently, including archiving original documents.
- Complete timesheets accurately and in accordance with the Firm’s policies.
- Provide administrative support across the firm and act as a point of contact for unplanned absences.
- Coordinate with team members to maintain tidy and presentable office spaces.
- Assist with office maintenance duties and manage contractors for timely issue resolutions.
- Address general office queries and assist with IT monitoring when required.
- Ensure security protocols are adhered to for visitors and clients.
- Support event management and participate in Firmwide initiatives.
Job Requirements:
- Must hold Entitled/Entitled to Work status or a Permanent Resident Certificate/Family Member Resident Permit.
- Proficiency in Microsoft Office Suite is desirable, with a strong willingness to learn.
- Excellent interpersonal skills for building relationships at all levels and teamwork.
- Strong organisational and multitasking skills, with the ability to work under pressure whilst maintaining attention to detail.
- A positive attitude with enthusiasm for self-development.
- Basic knowledge of relevant Health & Safety legislation is advantageous.
- Experience in customer service environments is preferred.
- Professional conduct with discretion and an understanding of confidentiality.
What You’ll Love:
This role offers the opportunity to significantly contribute to the workplace environment, reflecting the organisation’s culture and values. You will work collaboratively and have pathways for skill development in a supportive atmosphere that values professional growth and career progression.
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