Our client is seeking a Workplace Operations Administrator to join their team in Guernsey. This role involves overseeing workplace management across the Channel Islands, focusing on enhancing the client and visitor experience within the building environment. The successful candidate will play a key role in ensuring a comfortable and productive workspace by managing various physical, technological, and business solutions in alignment with the firm's culture and values. Responsibilities will encompass welcoming visitors, handling queries, maintaining supplier records, and ensuring adherence to Health and Safety legislation. Candidates should possess strong interpersonal skills that facilitate building and maintaining effective relationships at all levels. A degree of flexibility is expected, as there may be a requirement to provide out-of-hours support. This position offers a contracted 37.5 hours per week.
Job Duties:
- Welcome and provide a courteous experience for all visitors upon arrival.
- Communicate visitor arrivals promptly to relevant personnel.
- Handle visitor queries and provide access to facilities as needed.
- Maintain and interact with suppliers, ensuring accurate records.
- Act on Health and Safety legislation and address any arising issues.
- Ensure high standards of service are provided to visitors and staff.
- Conduct room status checks to ensure AV/IT facilities are operational.
- Coordinate meeting room bookings efficiently and resolve any conflicts.
- Monitor and maintain appropriate levels of office supplies and kitchen provisions.
- Oversee mail/delivery distribution and manage related financial documentation.
- Complete timesheets accurately and on time, adhering to firm policies.
- Support administrative tasks for stakeholders and provide back-up during absences.
- Collaborate with the Workplace Operations team to maintain office appearance and functionality.
- Assist with office maintenance reporting and liaise with contractors when needed.
- Ensure security measures are followed in relation to visitors and office access.
- Act as a point of contact to help resolve issues and maintain effective communication.
- Support event management and participate in firm-wide initiatives as required.
Job Requirements:
- Must hold a Permanent Resident Certificate/Family Member Resident Permit (Guernsey).
- Proficient in Microsoft Suite applications (Mail, Sheets, Docs, and Slides) is desirable.
- Strong interpersonal skills with the ability to build and maintain trusted relationships.
- Ability to collaborate effectively with colleagues, clients, and suppliers.
- A positive attitude with a willingness to learn and pursue personal development.
- Excellent communication and organisational skills.
- Ability to manage and prioritise multiple tasks under pressure while maintaining attention to detail.
- Understanding of Health and Safety legislation is advantageous.
- Prior experience in a customer service environment is desirable.
- High levels of discretion and understanding of confidentiality are essential.
- Knowledge of basic IT skills and willingness to adapt to new technologies.
- Occasional travel across the islands may be required.
What You’ll Love:
This role offers the chance to play a key part in maintaining and enhancing the jurisdiction’s reputation. You will work in a collaborative environment with opportunities to develop your skills in regulatory oversight, policy creation, and risk-based supervision. The organisation values professional growth and offers ample opportunities for training and career development.
Interested? Register today, confidentially, with one of our friendly and dedicated recruitment specialists by clicking here
