Our client is seeking a highly skilled Senior Manager – Operational Risk Oversight to provide independent challenge and oversight of operational risk across the organisation. This permanent, full-time role can be based in either Guernsey or Jersey. The successful candidate will play a crucial role in ensuring that the operational risk frameworks, policies, and controls are robust, effective, and aligned with regulatory expectations and business objectives. As a senior risk specialist, the individual will champion best practices in operational risk management, support a strong risk culture, and act as a trusted advisor to senior leaders. By doing so, you will help to ensure that the business remains resilient, compliant, and well-prepared for emerging risks within a dynamic regulatory environment. This role is critical in enhancing the organisation’s capability to manage operational risk effectively.
Job Duties:
- Provide independent oversight and challenge to operational risk activities across all business units.
- Ensure compliance with the Operational Risk Framework and relevant regulatory standards (GFSC/JFSC).
- Review and challenge risk assessments, control effectiveness, and mitigation plans.
- Monitor key risk indicators (KRIs) and identify emerging risks.
- Contribute to the enhancement of operational risk policies, standards, and methodologies.
- Ensure alignment with enterprise-wide risk management and industry best practice.
- Produce high-quality risk reports for ExCo and risk committees.
- Escalate significant risk issues, control weaknesses, and incidents promptly.
- Oversee root cause analysis for major operational risk events and ensure lessons learned are fully embedded.
- Champion the organisation’s Values and Behaviours, leading by example.
- Support good customer outcomes and ensure excellent service is delivered across the business.
- Embrace and advocate for continuous improvement while identifying opportunities to enhance existing processes.
- Maintain strict customer confidentiality and uphold data integrity in line with internal policies.
- Adhere to risk and compliance policies at all times and complete mandatory training annually.
Job Requirements:
- Degree in Risk Management, Finance, or a related discipline.
- Excellent analytical and problem-solving skills.
- Strong stakeholder management and influencing skills.
- Proficiency with risk systems, reporting tools, and data analytics.
- Demonstrated strategic risk thinking and ability to provide independent and constructive challenge.
- Strong understanding of regulatory environments (GFSC/JFSC or equivalent).
- Clear, confident communication with the ability to engage senior leaders.
- Experience driving continuous improvement within a risk or control function.
- Additional professional risk qualifications or certifications are desirable.
- Experience within financial services or regulated environments is advantageous.
What You’ll Love:
Our client offers the opportunity to be part of a dynamic team dedicated to best practices in operational risk management. You will be at the forefront of shaping a robust risk culture while working alongside senior leaders to drive accountability and excellence. This position not only enhances your professional capabilities but also contributes to maintaining high levels of customer satisfaction and organisational resilience. Joining our client means being part of a progressive environment where continuous improvement is celebrated, and your contributions are valued.
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